Reviews for Facebook & Instagram

Not good. extremely difficult to manage, I wish we could start over, way too complicated once you are in deep

Cannot get our Shopify Plus account to sync with Facebook Commerce Center. Support has been essentially useless.

let me know when the problem is solved cookie ! let me know when the problem is solved cookie ! let me know when the problem is solved cookie !

Facebook is the worst company ever. Don't use them. They restrict commerce accounts without no reason.

je n'arrive à ouvrir le canal de vente facebook sur ma boutique ! je changé 3 navigateurs et le probleme perciste !

No idea what is going on with this but it keeps saying " Your Request Couldn't be Processed". What gives?

The app doesn't work, at first, it said "error verifying your account, try in one minute" Now I select the cookies and accept them and it appears the cookies message again and again. Please SOLVE THIS PROBLEM!!!!

It's not working. I am disappointed : get an error message. i can't even connect to the facebook and connect my pixel.

I would have given zero if it was possible. Worst app ever, full of tech glitches for years. Why are you not taking action after so many customers shared the issues? Please hire proper programmers or let the ones you have fix this horrible app. You are losing customers each and every day you postpone addressing the real issue.

The app doesn't work. It says "There was a problem with this request. We're working on getting it fixed as soon as we can." It's been several days!

Your Request Couldn't be Processed There was a problem with this request. We're working on getting it fixed as soon as we can. -Return home" Please share me, How to solve This problem?

I have been waiting for a month and my store is still in review. I even emailed Facebook and they are no help. They just say keep waiting.

It does not work. We are getting errors, the app is not even opening. When we tried to open it says: "Your Request Couldn't be Processed There was a problem with this request. We're working on getting it fixed as soon as we can. -Return home"

Since Facebook took over this, it's way much fucking diffficult. Please all switch to Tiktok. It's the futur

Sucks just don't work it's crazy man feel like I'm going around in circles. So sad keep rejecting products, freezing, or just don't work

Facebook is constantly rejecting my products saying that if violates policy although I am a licensed retailer for everything I put in my shop. Also, there is no way to appeal FB’s reasoning for rejecting the product

Works flawlessly and I would've been giving it a 5-star rating IF IT WASN'T FOR THE ONE FEATURE THAT ABSOLUTELY INFURIATES me: Whenever I add a new product to my stock in Shopify, a Facebook-post automatically appears on my business accounts feed. It floods the feed, so my followers unfollow my business site, because they feel I'm spamming them, or suspect that I've been hacked. What p*sses me off the most is that it can't be turned off?!?!? * * * Shopify and Facebook - please, please, please give us the opportunity to at least turn this feature off * * *

Facebook app is slow. I have been waiting for a month and its still in review. I even emailed Facebook and they are no help. They just say keep waiting.

Please go back to the drawing board. a lot of businesses use fb as a sales channel and it is pertinent that we are able to set up our pixels to run ads. If everyone's review is saying the same thing, you should look into it and see how it can be fixed.

No funciona! Cuando intento abrir el canal y conectar mi cuenta, me envía a esta dirección https://business.facebook.com/out_of_scope_redirect/?in_business_subdomain=1#_=_ En la pantalla sólo un mensaje: "Este contenido no está disponible" Simplemente, no funciona

Unable to link Shopify to Facebook. Error message states 'ineligible'. Shopify aren't able to figure out why. Have messaged Facebook support. Received a message back informing me they are looking into it. Hopefully this will be resolved. Impossible to understand and navigate settings and help sections in Facebook..it's full of terms and frases that arn'e easy to understand. Not very user friendly!

Facebook halted our campaign the minute it began, Then ran it after a brief 30 minute review and but then restricted my personal account from ads for no apparent reason. No ability to get a human to engage on the issue. Totally a Kafkaesque situation with AI run amok and randomly banning accounts.

I tried to connect my Shopify to my Facebook several times. In the end, Shopify messed up my Meta Business account and I got permanently blocked there, and I have no idea, why. Had to create a new fake FB account, ironically that works perfectly. But my original personal account is broken now, with no way to fix it, I cannot even contact the support anymore.

Tried, but for some reason it says I they can't publish the shops page. Everything else worked fine, they can collect information, the pixels will work, but I can't post my products for free on Shops page...

Hi, I have tried connecting my shop and keep receiving a message that states "This shop is not eligible for shop with checkout on Instagram or Facebook at this time." But I followed every step and have a reputable business.