Reviews for Facebook & Instagram

We use the App, but it is impossible to exclude products from the feed. At first is look like its possible, but in the end it doesn't work like that.

it seems i'm having the same issue as many of the reviews here, before it was working seamlessly and my catalogue was up and running, now it says facebook does not approve my catalogue, and i can't tag any products on instagram, it's been a nightmare trying to have someone assist in resolving this issue. Still no contact.

I have never in my life experienced more issues with a company than I have when dealing with Facebook and Facebook ads. The new Shopify integrations have been nothing but trouble since they launched. Currently, I am unable to successfully link my Facebook business manager and pixel. Shopify support tried to help but it is a Facebook issue. And of course, Facebook support is no help as usual... Very frustrating. Wish you could just copy and paste your pixel like back in the day. Typical Facebook, making everything 100 times more complicated than it needs to be....

I wanted to give this 5 stars but as of today, after Facebook received all my private and company info they simply banned my account without reason. I run 3 stores, 1 was almost completely setup on Facebook, full catalog and the other 2 basic info. Facebook just took the info and deleted the account. How can this be even allowed to happen?

A friend of mine showed me this app and since then I use it.What a great app, I absolutely love it. It improves my store so much.

OMG what a nightmare this app caused. It caused all of my products to duplicate and customer were ordering things that were sold out. Had to redo everything for my catalog on facebook. Negative 0 stars if I could.

Would be good, but instead sends notifications to followers of new items add to Facebook shop for no reason. I cannot turn this feature off and i feel this is affecting how my followers view our brand.

Trash, but it's not Shopify's fault , Facebook and Instagram is broken for ages. broken not loading pages many many many bugs, pure broken mess, product tagging not working , facebook pixel not working adds running weirdly ending up with a huge add bill with 0 traffic. Facebook is trash.

Since the account created by the agent cannot be recognized, I have to uninstall it, but after I uninstall it, I can’t manually fill in the pixels in the preferences.

If I could put 0 stars I would. it doesn't stop logging me out on the Shopify Store Facebook has made it so much harder to use as a business

Cant connect my shop with the fb button.....all things doesnt work which they said i should do....i dont get it why its so complicated to connect a facebook button to ur shop.... i have no time for stuff like this and now they tell me i should contact facebook...

I created a Facebook account with real name and all correct information to use it with Shopify app. This is my first time on Facebook. Just after making the setup with Shopify app my Facebook account was locked forever. I did nothing wrong or bad since I didn't even had time to use my account. I already tried all available facebook forms for reviewing my case, I sent them pictures and identity cards...etc. Now, I am banned for ever and reviewing again is impossible. contacting Shopify support they suggest I contact facebook.. I told them I cannot contact Facebook because I don't have access to my account. they send me back the same story again asking me to login to my account and use the chat... not working for me.

Our commerce account is rejected and there is no support for it. Both Facebook and Shopify are unable to help, and if you ready forums, they are full of merchants with rejected accounts with no help. Facebook/Shopify if you are listening, please resolve the issue!

Unable to connect to Facebook properly. Useless app as it has been like this for a long time. I don't know if Shopify will fix it at all.

Shopify works amazing with thier app but they are Unavailable for our region while some people used VPN to access thier service

My FB shop followers see a post saying "SHOP added an item..." containing the item details whenever I add a new product or product variant. This floods their newsfeeds and they turn off notifications altogether or unfollow the shop. There seems no way of stopping these automated notifications apart from disabling the FB channel.

Wonderful app! Great for my business. I am growing be leaps and bounds each and every month. Gonna be doing this full time soon.

very good and vey easy to surf and understand................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................overall, very good.

La recomiendo, se sincronizan perfectamente los productos. Hasta ahora no he tenido problema alguno, todo lo contrario. A mi tienda https://www.esparati.mx/ le va perfecto.

I use this App to help me move my store with all the products to facebook. I will need the support of your well trained experts to complete the task.

Very good, hopefully it will also bring very more commerce and likes to the site. Increasing the visibility of e-commerce is also a good thing.

I use this app since I advertise more on Facebook and Instagram. I think right now, the app is getting better, but they're still room for improvement.

great.Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

I used this app to build my business more if It runs good I will keep doing use this app and also share as much as I can

I'm amazed at how easy this was... Shopify really improved on integration and making this process easy.