Reviews for Kudobuzz Product Reviews & UGC

I love this app for my online store. I use rh Free Version. I like how I could customize the colors with my store colors. Cheryl has great customer service. Answered all my questions and helped me set up the reviews when I was having trouble.

So far so good. Cheryl was very helpful in installing this app. We'll see how the post sale email works in a few days.

The service Cheryl gave me was prompt and to the point

Great customer service, Cheryl was great!

Love this app - great support, very responsive and knowledgeable. Would highly recommend it. It was very easy to set up and any issues you have, the support team will help you. 5 STAR!

Blacklabelbeard

2017-11-13

United States

Excellent app. After reviewing and trying out most of these review apps, finally settled on Kudobuzz. Great support and help with all the setup as we had testimonals in 3-4 different places. I would not hesitate to give it a try. After purchase email and auto-pilot publishing make it valuable at any level. Pricing starts at free and allows you to move up as you grow. A very solid and well thought out app!

Excellent tool! Also, the support team is just wonderful - quick and efficient in resolving any issues.

I think I've had this app for close to two years and I love it!! Cheryl is amazing to work with. I'd recommend this app to anyone! like this app a lot. The review form looks really nice since I can customize it to my site's colors. I especially love the little review widget visitors can see from any page. The email that one can opt to have go out to customers asking them to leave reviews is really nice. All the customer has to do is click on a button in the email to leave a review. I'm using the free version of the app now, but will be upgrading to paid as soon as I start selling from my new website. Selom of customer service went above and beyond for me when he fixed code erroneously left behind from another app that was interfering with this one. I'd recommend this app to anyone! Oh - I almost forgot - Cheryl of support was great also.

10-6-17 I am happy to report that after my last review update, Cheryl reached out to me immediately and they are working on the issue. So thankful the wonderful KB service we've always received has returned, and was only caused by a misplaced email. :) Edited 10-4-17 Downgrading my review. After several happy years with this app, problems arose in Aug of 2017 that are not being dealt with. Facebook reviews (a very important part of our marketing)are no longer being displayed and they look like ads instead of reviews. I notified Cheryl on Aug 23. Received a response right away that the tech team would investigate. I again emailed one month later on Sept 22 and have received no response nor resolution to the problem. It is now 10-4 and I feel like Kudobuzz has abandoned us, yet they keep charging us. I can no longer recommend this company unless/until this issue is straightened out. I don't know what is causing such a drastic change in customer service, but it doesn't bode well for the future of this app. I sure hope they're not about to pull the plug on it. (Original review)I have been using the paid version of this app for almost 2 years now and have found Cheryl to be quick to respond to issues and provide support. It is updated regularly and has been a great help in getting our customers to provide reviews. Update 11-16-16 I continue have a great experience with this app, and receive magnificent support from Cheryl. It is one of the few apps that is REALLY worth its price.

Posh Baby Teen

2017-10-06

United States

Cheryl is amazing!! So helpful ad very responsive! Thank you!! :-)

Good app collects reviews from my social media and post them on my website www.theexpressoutlet.com

Earth Fed Muscle

2017-09-30

United States

We made the transition to Kudobuzz because the service on our last review platform was insufficient and almost entirely absent. Even though this platform claimed to be customizable and interactive, we could not get a hold of a representative to help us engage with the features for which we were paying. After much thought and research, we went with Kudobuzz. Kudobuzz allowed us to import our old reviews, which saved us so much time. Additionally, Cheryl was supportive throughout each step of the process and provided frequent insight into best practices and next steps. My favorite feature is the ability to collect reviews on our individual products as well as general business practices. Sometimes, customers have things to say that may not relate to product X. Kudobuzz gives customer a place to communicate these thoughts, and for that we are thankful.

I really liked the features offered, especially for a free app. However, I had issues from day one. First the images I uploaded with custom reviews would not align with the correct review, even after I deleted them and reposted. I was going to still use the app, even though the proper image wasn't shown with the corresponding review, but throughout the next week I would check on my review page and were the app should have filled, there was nothing. Then it would show up if I checked an hour later. I checked on multiple devices and it was definitely an issue with the app. I spent hours setting it up so I really wanted it to work but after a week or two of it randomly working and not, I had to delete it. A blank page doesn't look professional for any website.

An awesome app. Support is great. Response and always on point. Cheryl is the bomb!!

The support team is amazing! Would have given 5 stars all across, but I didn't find the app very user friendly and all of my reviews don't show up.

Very reliable app and helpful support. Definitely recommended. Would be perfect to see a bit more improvements on the 'Test mail' function.

Cheryl has been extremely helpful during the set-up process. I love how easy this app is for people to leave feedback on my store. Highly recommend. Thank you Cheryl

I have been searching for a user friendly business review app that I could display as a testimonials page, this is it!!! Finally an easy to install and nice looking app that does exactly what I want it to do, I can also manually enter the reviews previously submitted via the other app or given to me off site. Thank you for this app, amazing I came across it as it wasn't showing up when I searched the app store. The free version is perfect and if I want to upgrade to premium the pricing is very reasonable, unlike a lot of other apps.

Great customer service, easy to use start to finish.

Have been using Kudobuzz for sometime now. Enjoy the app and customer service.

Awesome experience- Cheryl walked me through every step to get my FB reviews with profile pictures up on my site right away- seemless. www.everythingpeace.org

Absolutely, love this app. Had a few changes that I needed made and when I say Cheryl was quick with her responses. Amazing customer service thank you so much!!!

No reviews are showing up and now when I try to access my dashboard, I get a 404 message. I've asked 3 times for them to fix the issue of my reviews not showing up and it's been 1 1/2 weeks with nothing. If these issues aren't fixed by tomorrow, I'm uninstalling. Very disappointed.

Great app and a very responsive, helpful developer. I highly recommend :)

Abdul was a great help and even made the review tab in the same color of my website theme