Reviews for EPROLO‑Dropshipping & Branding

I have used Eprolo for years on several of my online stores. They are the best dropshipping supplier I have found. Their prices are better than everyone else and they have great customer support. They have TONS of products to choose from and you can build a brand based around any of those products!! They have features that I haven't seen any other suppliers offer.

It’s easy to push products from Eprolo to the Shopify store complete with suggested selling price computed with shipping cost. This is one of the reasons why I consider Shopify as a selling platform. As to Eprolo’s fulfillment (dropshipping), this is not acceptable because being a new seller on Shopify, I tried ordering from my store. The fulfilment or delivery is tooooo loooong, READ- very long. So this may pose as a challenge really for would-be-customers of a new store. So I hope Eprolo can improve this inasmuch as shipping cost is so exorbitant, taking up too much of the dropshipping cost, higher than the product cost itself. Nevertheless, I like Eprolo.

Excellent support with fast replies and overall great platform! I highly recommend atleast trying them out, also free of charge!!

Great customer support service I was speaking to a Support Agent by the name of Paul and he was more than helpful in answering my product or order enquiries. Much extremely quick replies and thorough even showing walkthrough images to help show how certain things work.

Proactive and helpful customer service reps who work at length to source the quality of products you require. Fast shipping. No complaints. I have been working with Eprolo for almost 3 years now.

Shopify, you should not be forcing me to give even 1 positive star. I should have the option of commenting without stars. Better still, allow negative starts, because that is what I would give here. Where do I begin? Shipping times are not accurate. I purchased a product for myself and received and received it after 40 days, but it stated 14-25 days for delivery - that was after 12 days to process, even though it stated 2-3 days. I was charged a shipping fee but it said free shipping. Support told me that shipping times and costs are not always accurate and to please understand! Would my customers understand if I told them that? Product prices increased from between $5 - $20 and I was not notified. It takes a long time to manually check over 70 products frequently, to determine if there has been a price increase! Most of the products I look at have no descriptions. Support told me that is all the information they can provide and to please understand. Would my customers understand if I told them nothing about the product? Any time I have contacted support, they have no been interested in fixing issues. Rather, they brush it off as not important - bad customer service! I posted the above on January 29, 2021. I now want to add to it. I have had nothing but issues from Eprolo. Processing times are not accurate - I have a product that is urgent. They said processing will be 3-5 days. How do they work that out when their app says 2-3 days? I have been emailing then and today I told them it was day 5 for this urgent product. An email came back saying it will take an additional 1-2 (2-3 had become 6-7) days because they found a stain on it. Wonder when they were going to let me know. They wouldn't have if I hadn't kept emailing them. They don't always let you know when products are out of stock or discontinued. This makes you look stupid with customers if they order that product. EPROLO, I PAID FOR THIS PRODUCT ON 6 MARCH AND YOU STILL HAVE NOT DISPATCHED IT AND YOU ARE NOT REPLYING TO MY EMAILS. If your 2-3, I mean 6-7 day processing is accurate accurate, this product should show shipping details, but surprise surprise, it doesn't. My customer i asking where their products are. Their inventory is not real-time, so you could list products that are no longer available. I have had a few orders that I have had to cancel because the products are not available. It is mt reptation, my business, but they don't care. I have had several orders where the processing has gone over time. They never have express shipping fees loaded, even though they claimed many months ago that they would all be loaded. I seem to waist so much time contacting them and waiting and waiting for a reply. This adds an extra couple of days to the delivery. So, I have had numerous issues with Eprolo over the time I have been using their app ~ 2 years. Their answer to everything is very often "please understand". Well Eprolo, please understand that I have removed all of your products from my store and have found another supplier. Once you finally fulfill this last order, I will be removing your app.

Ich bin sehr zufrieden mit dem gesamten Paket. Es ist sehr einfach zu verstehen. Von Anfang an habe ich ohne grosse Kenntnisse mich sehr schnell zurecht gefühlt. Einfach Toll

Working with Eprolo has been amazing! They have really helped me grow my business. No one has been better at sourcing products, vendors, etc. for me and are always ready to help me no matter what my business needs. Would recommend them to everyone!

Very Good Support. The team is always there and fast answer on my questions. i like the products.....

They are giving you 500 E-coin and 500 import list products if you give them a good review. The shipping isn't even good. Do not recommend

Great app. Really easy to use. Allows for standardised pricing and import process is simple. Browsing is also pretty easy.

Eprolo offre des prix compétitif et des delais de livraison raisonable. l'integration avec Shopify est parfaite et facile. Le support aussi est efficace et repond rapidement

Very nice app! Uses it for all of my stores! I have only gotten nice reviews form my customers and nice shipping times!

Great app! Easy to use! First time wanting to try DS/something new away from making homemade products.

Great app!!! Have been using it for a long time, even through pandemic times and it always does a great job. I highly recommend it! Would love to see it open a warehouse in the US soon. Bella responds to all enquiries promptly and kindly.

Very Great App and I like how it makes it easier for dropshipping and low prices for shipping.... I really recommend using It

excellent service recommend you use this app easy to use....................................................

Excellent app, they ship quickly and the customers service is always present for you. I did not know then until one of my friend spoke about them. I tested and can not separate anymore.

for the POD we have many product choices products not found in other POD platforms and for dropshipping we also have a wide choice

This is a very good app for drop shippers! Fast shipping and good products! The products are very good height quality!

Very Great App and I like how it makes it easier for dropshipping and low prices for shipping.... I really recommend using It

We're so thankful for Eprolo! The customer support is fantastic, it's like having your own personal agent. Whenever I need help or have a question, the support team is always there to assist. They even went above and beyond during the Chinese New Year. And if I need any additional information from vendors, they're always able to get it for me. I highly recommend Eprolo!

I've been using Eprolo for quite a while now and I have been blown away by the level of customer support provided. The team is always available to answer any questions I have and their response time is incredibly fast. I've used CJDropshipping previosuly with some bad experiences in terms of communication. But what sets this app apart is the customer support. I highly recommend this app to anyone looking for a reliable and user-friendly solution for their dropshipping business, backed by exceptional customer support.

Very nice app, good delivery times and love this app generally! Helps me get happy customers and recive good reviews!

very nice app. easy to use. most friendly app. Easy to import product to my store. east to set yp the account