Reviews for Optimonk: Popups you’ll love

Instant help with installing the campaign on our website. We were able to resolve it quickly and painlessly.

Working Great On Our Website, Very Nice App Looks Great And Professional, Recommended To All ! https://my-premium-manual-source.com/

Good popup builder and It integrates with Klaviyo but not in the sense that it will only pop-up for those who are not subscribed. Meaning, we are giving discount codes to customers who are already subscribed before adding the app. It only excludes those who signed up via the optinmonk popup. This is unclear when signing up and when creating the funnels, I don't like this misleading language in the app. If we had known this , we would not have spent hours building product specific popups for email collection. We are moving back to the klaviyo popup.

The best Tech support. They go out of their way to help me resolving your issue. Thank you Sara for your current support.

Great app with a lot of possibilities, many useful masterclasses and amazing support. Highy recommended!

I'm new to e-commerce and this is a great App with excellent and instant support. Ati was very helpful too on Live Chat. I strongly recommend it.

Sara helped me change a a picture in the mobile form of the website. Thank you so much! Great service.

You answered my question perfectly. It was very helpful to understand because you explained it with the image. Thank you from the bottom of my heart.

The Customer Support Team is really fast with their responses. They take care to leave you with a solution you understand and can work with.

Great support. Helped more than once with setting up their app, as well as Klaviyo. 1000 out of 10. Special thanks to Emil and Sara

Amazing App, does the job very well. It'll help you create customised popups for optimising the conversion ratio. A special shoutout to Ati for being so helpful!

Fast and kind service, always happy to help, I'm glad that after many searches I found an application with such support

Great customer-support!!! Emil saved my day! Thank you so much! He explained everything in detail! Simply awesome!

So far the app is great. Team is very active and responds immediately. The forms are intutive and easy to implement

Optimonk support crew is amazing and were able to help with a very specific request. The support crew are very responsive and very helpful.

So far, I've been using Optimonk for a few weeks, and it's been relatively easy to set up and get going. I requested to remove the Optimonk branding even on my free account and they got back to me very quickly and without question or requiring me to upgrade to a paid account, they removed the branding from all my pop-ups and surveys. So far, I've had no issues with the app and customer service has been great. A little bit of a learning curve, but that's only because my tech skills aren't the greatest, but even still, it's fairly easy to set up and use. Great app, highly recommend!

Great support. Emil from their support team answered my questions real quick, without making me wait even the slightest bit.

Optimonk converts visitors like magic. The support and crew is great too! very kind and helpful. This is in my experience one of the best lead gen and conversion optimizing apps.

Application facile d'utilisation, des conseils à l'écoute et efficace ! Je recommande vivement pour simplifier votre boutique.

This is a great app, which allows a lot more than the standard, boring Shopify popups to help drive conversion. The best thing we have found about OptiMonk is the service. Extremely responsive and friendly, and in our particular case they have worked with us to develop new functionality they can then pass onto other customers to improve their product. They have also set up campaigns where we can A/B test different options - including copy suggestions, and images. Frankly, they have been more of a partner than a software vendor. These guys know how to build and support a product the right way. Highly recommend.

Amazing customer support, very helpful and friendly:) Also, the app works great. It is a pleasure working with them!

Great customer service!! And app works great--just got off a support chat with Emil and he was incredibly helpful and worked through all of my questions patiently with me. Thanks!

Works pretty fine :). So iam pretty happy about it. You can proritize the popups which is pretty usefull.

The one on one customer service I received while working with Anna at OptiMonk was exemplary. Not only did she help me figure out what I wanted to do with a survey I had developed, but she also went above and beyond and volunteered other helpful advice. GREAT customer service! UPDATE: April 27, 2023 Emil ROCKS. I was hesitant to reach out for help because it's a huge point of frustration with some vendors. Not so with OptiMonk! Their attention to detail and sincere interest in helping you succeed is appreciated and dare I say refreshing in 2023! Woot!

Great platform with alot of customizable options plus super helpful support team. Support staff Emil was tremendously helpful and managed to resolve any issues I had.