Reviews for Optimonk: Popups you’ll love
Flaman Fitness
2023-06-14
Canada
Instant help with installing the campaign on our website. We were able to resolve it quickly and painlessly.
My-Premium-Manual-Source
2023-06-14
Israel
Working Great On Our Website, Very Nice App Looks Great And Professional, Recommended To All ! https://my-premium-manual-source.com/
Ora's Amazing Herbal
2023-06-08
United States
Good popup builder and It integrates with Klaviyo but not in the sense that it will only pop-up for those who are not subscribed. Meaning, we are giving discount codes to customers who are already subscribed before adding the app. It only excludes those who signed up via the optinmonk popup. This is unclear when signing up and when creating the funnels, I don't like this misleading language in the app. If we had known this , we would not have spent hours building product specific popups for email collection. We are moving back to the klaviyo popup.
SMStore.VIP
2023-06-07
United Kingdom
The best Tech support. They go out of their way to help me resolving your issue. Thank you Sara for your current support.
BHappy Brand
2023-06-07
Czechia
Great app with a lot of possibilities, many useful masterclasses and amazing support. Highy recommended!
Lilla Lane SA
2023-05-31
South Africa
I'm new to e-commerce and this is a great App with excellent and instant support. Ati was very helpful too on Live Chat. I strongly recommend it.
Luxvetco
2023-05-27
United States
Sara helped me change a a picture in the mobile form of the website. Thank you so much! Great service.
Salomon Korea
2023-05-19
South Korea
You answered my question perfectly. It was very helpful to understand because you explained it with the image. Thank you from the bottom of my heart.
Violet Jordan
2023-05-18
United Kingdom
The Customer Support Team is really fast with their responses. They take care to leave you with a solution you understand and can work with.
Bone & Ball
2023-05-18
Germany
Great support. Helped more than once with setting up their app, as well as Klaviyo. 1000 out of 10. Special thanks to Emil and Sara
Dorada Jewellery
2023-05-16
India
Amazing App, does the job very well. It'll help you create customised popups for optimising the conversion ratio. A special shoutout to Ati for being so helpful!
APOLLON
2023-05-15
Israel
Fast and kind service, always happy to help, I'm glad that after many searches I found an application with such support
Fühlmäuse | Sensory Play Studio
2023-05-11
Germany
Great customer-support!!! Emil saved my day! Thank you so much! He explained everything in detail! Simply awesome!
MiStore.pk
2023-05-11
Pakistan
So far the app is great. Team is very active and responds immediately. The forms are intutive and easy to implement
Queensland Calibrations
2023-05-10
Australia
Optimonk support crew is amazing and were able to help with a very specific request. The support crew are very responsive and very helpful.
Sweet Surrender
2023-05-09
United States
So far, I've been using Optimonk for a few weeks, and it's been relatively easy to set up and get going. I requested to remove the Optimonk branding even on my free account and they got back to me very quickly and without question or requiring me to upgrade to a paid account, they removed the branding from all my pop-ups and surveys. So far, I've had no issues with the app and customer service has been great. A little bit of a learning curve, but that's only because my tech skills aren't the greatest, but even still, it's fairly easy to set up and use. Great app, highly recommend!
blingkyng
2023-05-05
India
Great support. Emil from their support team answered my questions real quick, without making me wait even the slightest bit.
Sandhya Garg
2023-05-03
United States
Optimonk converts visitors like magic. The support and crew is great too! very kind and helpful. This is in my experience one of the best lead gen and conversion optimizing apps.
Terracotta-shop
2023-05-03
France
Application facile d'utilisation, des conseils à l'écoute et efficace ! Je recommande vivement pour simplifier votre boutique.
Lammle's Western Wear
2023-05-02
Canada
This is a great app, which allows a lot more than the standard, boring Shopify popups to help drive conversion. The best thing we have found about OptiMonk is the service. Extremely responsive and friendly, and in our particular case they have worked with us to develop new functionality they can then pass onto other customers to improve their product. They have also set up campaigns where we can A/B test different options - including copy suggestions, and images. Frankly, they have been more of a partner than a software vendor. These guys know how to build and support a product the right way. Highly recommend.
visi24-pigu.lt
2023-05-02
Lithuania
Amazing customer support, very helpful and friendly:) Also, the app works great. It is a pleasure working with them!
Mini Ducklings
2023-05-01
United States
Great customer service!! And app works great--just got off a support chat with Emil and he was incredibly helpful and worked through all of my questions patiently with me. Thanks!
HuggyMoon
2023-04-28
Poland
Works pretty fine :). So iam pretty happy about it. You can proritize the popups which is pretty usefull.
AnnieMak
2023-04-27
United States
The one on one customer service I received while working with Anna at OptiMonk was exemplary. Not only did she help me figure out what I wanted to do with a survey I had developed, but she also went above and beyond and volunteered other helpful advice. GREAT customer service! UPDATE: April 27, 2023 Emil ROCKS. I was hesitant to reach out for help because it's a huge point of frustration with some vendors. Not so with OptiMonk! Their attention to detail and sincere interest in helping you succeed is appreciated and dare I say refreshing in 2023! Woot!
Weavve Home
2023-04-26
Singapore
Great platform with alot of customizable options plus super helpful support team. Support staff Emil was tremendously helpful and managed to resolve any issues I had.