Reviews for Optimonk: Popups you’ll love

Great app and has good features. The options to upsell and gain new leads are great and very customisable. Customer service is also great, they have been very helpful with all the questions I had.

OptiMonk is an amazing app! It has so many options to improve your subscribe rate, conversion rate, and much more. Every template is fully customizable and easy to use. Also, the most important thing is that their support is always available to chat and answer any questions or concerns you might have. Highly recommend!

Customer support (Chris and Ati) helped really fast when I had an issue.

Excellent piece of software. Easy to use and powerful at the same time. Also great customer service team...

I'm new on Shopify and there's definitely been a bit of a learning curve. But this app is one of the best and most fun to use that I've found so far. I just got off of a customer support chat with Chris from their team and he fixed my issue in LITERALLY 2 minutes. These guys are awesome.

The app itself is powerful and easy to use but the app support are amazing. 100% would recommend. I cannot wait to see my conversion increase.

Intuitive design and friendly support.

Real good app. Special thanks to Rudolf and Chris who has helped me many times always quickly without any problems. I really recommend the app.

App perfetta, funzionale ed hanno un supporto che ti assiste in tutto e per tutto! Super Consigliati

Really lovely customer service, assisted me with setting up a few things and just prompt reply. Also enabled some other feature for us without even requesting it. Super happy with both Rudolf and Ati. Highly recommend using this app if you are new to this sort of thing.

Hey there, Thank you for the 5-star rating! We are thrilled that you are enjoying our service. If you ever have any questions or need assistance, please don't hesitate to reach out. We appreciate your support! Kind regards, Emil from OptiMonk

Wonderfully designed app suits all my needs and support is top tier!

Amazing app and what is even more amazing is the support: incredibly fast and helpful. Thanks!

Tremendous support by Chris and the best popup app I could have found!

Fantastic customer support and UX design!

So easy to install and the support is quick, efficient and friendly. Thank. you team Optimonk.

Amazing customer service

The app is tremendous and has generated an abundance of qualified leads for us. However, what's even more impressive is the teams unrelenting desire to help us get users to convert. They are constantly pushing us to improve what we are doing and take advantage of new features to increase our conversion rate. A truly top notch company.

MySecretGarden

2023-09-22

France

Application super pour créer tout type de campagnes et de pop-up, et le support technique est formidable (merci Chris !). Continuez comme ça l'équipe !

Value for Money: Considering the features and benefits it brings, the price of this app is an absolute steal. You get incredible value for your money.

Update: I continue to love Optimonk, more than a year after installing it and giving my initial review. I recently had to update my theme to the latest version--it had made several update jumps that I hadn't realized (Version 6 to 11). So it was a major update. I asked Optimonk to confirm that their pop ups had carried through properly, and they immediately checked and confirmed all is well. That really eased my mind! Original Review: This app has some fantastic features! I've always hesitated to do a Pop Up because they are so annoying. The features in this app allow it to come up on exit intent and keep track of whether the customer has used the coupon yet, gently reminding with a subtle banner at the bottom. It looks very classy, and I'm looking forward to growing my business with the help of Optimonk! The customer support is phenomenal. Zsofi stayed with me through several newbie questions and explained everything I needed to know, and provided illustrated screenshots and links to helpful articles. Highly recommend this app.

Encountered some issues but this was quickly resolved by their customer support. Emil helped troubleshoot end to end till the app was successfully launched. Super impressed.

It seems professional, but not according to my experience. Not intuitive, requires so much time to figure it out. Then after it started counting the number of visitors on my site (since it has a quota) but did not show any of the pop-up's I was expecting (even to me). There is no proper help/faq section, or at least it is somewhere that one cannot find easily.

moved from privvy to optimonk & very happy! templates are much more stylish, easy to edit and easy to customize from mobile to desktop! Had an issue with API integration with klaviyo and customer service was amazing. 5 stars!

Really excellent app. I have been used this app almost 6 months. It's easy to make survey, there are so many templates for choosing, and the support team is also terrific!