Reviews for Optimonk: Popups you’ll love

Encountered some issues but this was quickly resolved by their customer support. Emil helped troubleshoot end to end till the app was successfully launched. Super impressed.

It seems professional, but not according to my experience. Not intuitive, requires so much time to figure it out. Then after it started counting the number of visitors on my site (since it has a quota) but did not show any of the pop-up's I was expecting (even to me). There is no proper help/faq section, or at least it is somewhere that one cannot find easily.

moved from privvy to optimonk & very happy! templates are much more stylish, easy to edit and easy to customize from mobile to desktop! Had an issue with API integration with klaviyo and customer service was amazing. 5 stars!

Really excellent app. I have been used this app almost 6 months. It's easy to make survey, there are so many templates for choosing, and the support team is also terrific!

Great app. The exit popup is have very good results. Will try a Welcome popup. Customer Service by the team is top notch 10/10.

Chris patiently help me set up my pop up. Taking screenshots and making sure I was informed every step of the way. My pop up is all set up and I was ready to go in under 10 min!

Thank you very much for your kind and detailed guidance. I was able to solve the problem quickly The counselor's name was Sara

it works great plus its customer service is up to the mark. I definitely enjoy my experience on this shopify app.

Amazing app to have on your Shopify store. Haven't seen an easier setup anywhere and the live chat is extremely useful. Instant answers and help with any questions I had.

Excellent Support from Emil as always! Quick and efficient! System is easy to use, great solution for simple setup and plug/play. Thanks AAAAA+++++

Very happy with the customer service and the app itself. It works perfect and no problems. excellent customer service!

I love this app. So much is available on the free version, and the customer service is fantastic. Highly recommend

Really helpful support and graphics. The options to create campaigns are amazing and so is the support team . thanks a lot

Easy to use, it is very intuitive no matter level of expertise, has a vast variety of templates that can easily adapt to store and campaign needs, Chris from the support team 10/10 (communication, problem solving, efficiency) I highly recommend it.

Just started today and the service is absolutely great. The customer support was very helpful and it seems like we can go pretty advanced into setting up pop-ups etc.

Emil has always been super helpful and understands one's thinking very quickly and effectively. Would highly recommend this app for CRO

Conversion rates on several of the built-in campaigns are impressive and the customer service is top-notch. Emil helped me out and went above and beyond expectations! Highly recommended!

I used to work for a competitor of theirs that makes Popups with great A/B testing. Our targeting was a little more sophisticated (I could cookie people at will, target popups based on those cookies, target by referral addresses and query parameters, etc) That said, I'm kicking the tires on new solutions and when I reached out to their support for help, they were SO fast and friendly to solve my issue. I LOVE that Optimonk integrates directly with Shopify, that really helps a lot. If there's one feature I'd love to see on Optimonk, it's targeting by query parameter!

Simple et claire d'utilisation, et surtout un chat avec une vraie personne pour nous aider à la personnalisation. Merci Sara !

Not only is the platform userfriendly and allows you to do a lot of things, but support is very fast and kind. Thank you for your help

Emil was so helpful! We solved all problem, what I didn't know! I can only recommend them, Optimonk and Emil too!

I'm relatively new to all of this (the Shopify universe, that is) but quite well-versed in all things web design & development related, and I can say without hesitation that OptiMonk outranks the others in its app category by a country mile. I tried at least four of the other top-rated pop-up apps, and OptiMonk blows them all out of the water, especially when considering the very logical and reasonable pricing plan. It is no easy task to design an app that offers both broad flexibility AND simple, intuitive usability. But that's exactly what OptiMonk has done. It is very impressive. Almost as impressive as their excellent and responsive Help Desk... Where can I invest?! Keep up the great work, guys

I've been so impressed by this app! I've used it for around a year now, and it's been really helpful to be able to create campaigns that look a bit unique, and the drag-and-drop editor is really easy to use. I've reached out to support a couple of times when I've had issues, and they have helped me pretty much instantly and resolve the problem. OptiMonk is absolutely vital for running my own my business, and I wouldn't be without it!

Emil was great! Super quick and happy to solve my issue. Amazing customer service! Would definitely recommend Optimonk to everyone.

I was really satisfied with this app really helped me get pop ups on my website the customer support is also very good he guided me very well with my problem will recommend using this ;D