Ecomsend‑ Chat, Order Tracking

Streamline support with order tracking and customer communication via a built-in email contact form.

Ecomsend Chat, powered by Channelwill, streamlines logistics tracking by integrating Parcel Panel. It also supports custom tracking links, enabling flexible redirects to other tracking URLs. Users can directly access shipping details returned by the store for real-time updates. The built-in Email Contact Form makes it easy for customers to reach merchants, enhancing efficient communication and problem-solving. Ideal for improving user experience and boosting Shopify customer support.

• Customizable widget with self-service to improve efficiency and issue resolution
• Real-time order tracking minimizes "Where's my order?" queries
• Easily submit forms with email notifications to ensure quick and efficient issue