LiveChat: Live Chat App
LiveChat with Product Recommendations and Customer Details
65 Ratings
4.3
Media
About this app
Launched: Nov 30, 2017, 12:00:00 AM
LiveChat helps you grow sales, give shopping advice, and answer customer questions in real-time
With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes depending on the visitor's behavior on a specific page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store.
- See what's in a customer's cart with a real-time cart preview.
- Engage shoppers with coupons, deals, and announcements.
- Send product recommendations linking to the product pages in your store.
- Check past order history and review order notes from customers.
- Integrate with the most popular messaging apps like Messenger and WhatsApp.
Features
Automated responses
Upsell
Quick replies
FAQs
Order updates
Greetings
Surveys
Cart recovery
Real-time messaging
Video calls
Real-time translation
Email chat
File upload
Live chat
Callback
Agent analytics
Tracking
Custom tracking link
Order lookup page
Customization
Chat buttons
Emojis and stickers
Agent avatar
Chat window
Chat assignment
Business hours
Chat flows
Notifications
Real-time notifications
Custom notifications
Pricing Plans
Starter
24
- View customer information
- Seding product cards
- Text Intelligence (AI) features
- Traffic tracking up to 100 visitors
- Chat customization
- 60-day chat history
- Asynchronous communication
- 24/7/365 Support
Team
49
- Everything from Starter
- Track and share order details
- Preview cart in real time
- Tracking sales from chats
- Full chat customization
- Traffic tracking up to 400 visitors
- Unlimited chat campaigns
- Unlimited chat history
Business
69
- Everything from Team
- Advanced Text Intelligence (AI) features
- Traffic tracking up to 1000 visitors
- Advanced reporting
- Work scheduler
- Apple Messages for Business
- Geolocation chats routing
- Agent performance
App Insights
Brands Using This App
Canadian Spa UK
Home & Garden
82 collections•387 products•17 apps
TurkstraLumberLtd
Business & Industrial
531 collections•8373 products•17 apps
JadeYoga
Sporting Goods
23 collections•88 products•16 apps
Samantha Wynne
Apparel & Accessories
10 collections•82 products•15 apps
BLOOMINGFUL.COM
Home & Garden
115 collections•544 products•15 apps
TheOnlyRoses
Home & Garden
76 collections•472 products•14 apps
Kazam Bikes - So. Much. Fun!
Sporting Goods
5 collections•11 products•14 apps
Great Blue Heron Furniture
Furniture
126 collections•1361 products•13 apps
ICON Shears
Health & Beauty
21 collections•385 products•13 apps
Infinity
Health & Beauty
6 collections•3 products•13 apps
Hogy Lure Company Online Shop
Sporting Goods
356 collections•235 products•13 apps
VECO Electric Bicycle
Vehicles & Parts
3 collections•7 products•13 apps
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