LiveChat: Live Chat App
LiveChat with Product Recommendations and Customer Details
50 Ratings
Media
About this app
LiveChat helps you grow sales, give shopping advice, and answer customer questions in real-time
With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes depending on the visitor's behavior on a specific page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store.
- See what's in a customer's cart with a real-time cart preview.
- Engage shoppers with coupons, deals, and announcements.
- Send product recommendations linking to the product pages in your store.
- Check past order history and review order notes from customers.
- Integrate with the most popular messaging apps like Messenger and WhatsApp.
Categories
Features
Automated Responses
Real Time Messaging
Notifications
Customization
Tracking
Key Benefits
- Send proactive chat greetings: Engage customers browsing your store with coupons, deals, and announcements. Invite them to the checkout to prevent cart abandonment.
- Find all you need in one place: With just one click you can access detailed customer information, transaction history, and a real-time preview of their shopping cart.
- Improve your bottom line: Grow your sales by assisting your customers with tailored product recommendations sent to them via live chat.
Pricing Plans
Starter
$19/month
- 60-day chat history
- Basic chat customization
- Ticketing system
- Data security
Team
$39/month
- Everything from Starter
- Unlimited chat history
- Full chat customization
- Ticketing system
- Basic reporting
- Multiple brandings
Business
$59/month
- Everything from Team
- Advanced reporting
- Key account manager
- Legal assistance
- Staffing prediction
- Work scheduler
App Insights
Monthly Reviews
Stores by category
Stores by product count
Distribution of store sizes using this app
Brands Using This App
Lootah Perfumes
Health & Beauty
TA Appliances & Barbecues
Home & Garden
ShirleyBredalKTM
Apparel & Accessories
Jean Dousset
BRIDGE Bike Works
Myra Bags
Recent Reviews
Reviews
2024-08-14
United States
Great app that works out of the box, but can also be customized to match our site's look + feel. Allows our CX team to handle multiple chats at once, tag for solid reporting, and then track sales for customers that interact with chat.
2024-07-10
United Kingdom
Our 'go-to' chat app since 2017. LiveChat does everything we need it to do (and them some) Sleek, easy to use interface with lots of features. A bit pricey (especially for some of the AI add-ons), but you get what you pay for. And when needed, the support is instant and super efficient.
