Reviews for Magical Product Fees

Product Support is on point and very fast. Product runs smooth without any problems. Go for it. We use this with our store to add fees to our german Pfand System.

Easy to use with quick and helpful support.

I'm very glad I came across this app--it solved a problem and Jeff helped me get it set up. One of the best experiences I've had with a software provider, and highly recommend.

Had some queries about this app, the team are very responsive and helpful. So far so good!

Die Funktion ist sehr gut und der Support ist professionell und sehr freundlich, was insgesamt zu einer sehr guten Erfahrung führt.

Was able to implement tariff fees easily and cleanly. Provides full transparency on product and cart pages. Had a question during setup and support answered quickly.

A great app for extra charges (in my case extra fees for cooled shipping). If the settings are not clear after installation, the support team will help you out in no time. They are always there, listen to your specific needs, make changes in the app if necessary - all in all: a very efficient and very helpful support for a great app!

I couldn't figure out the app (after a whole day of trying), but Jeff did a fantastic job helping me add deposit to my webshop. Thanks Jeff (a true legend)!

Very responsive team and support. Unfortunately, the app was not a fit for our needs, however, the support was very transparent and worked with us to understand our needs.

It works great, and if it acts weird, they've fixed it for me immediately. Please note the fee products will show up in the main category so you should redirect your "continue shopping" button, but again, they will help you do that. We are very successfully using this Online and POS.

It's a good product and works well. Support has been quick to respond; they're a great help with product questions and features.

The Magical team came back quickly after I send the email and were able to help me setup a fee quickly! Great service. Thank you to Steve and John!

Super responsive and helpful support. Very useful app when it comes to being transparent about tariffs

Needed to add a state excise tax for specific products sold online and in store via POS. Magic Fees allows me to do this at a nominal monthly fee in comparison to upgrading Shopify plan, paying a developer, or using a tax app that gives more than I need at a higher monthly rate. Struggled a bit with a detail in setup but John and Stephen with their support team had me fixed up and running almost immediately after reaching out. Very happy with service and support to date!

This App ROCKS AAA+++

Great app! I reached out a few times for support and John was very helpful and fast to respond.

Great app. I had a question about taxes and I received a quick response. Good stuff!

The minute we installed the app an email came through, offering to set the app us for us. Voila'!! Thank you so much!!!

Ik ben zeer tevreden met de service die ik heb ontvangen. De responstijd was ongelooflijk snel en het probleem werd effectief opgelost. Echt een aanrader voor iedereen die een betrouwbare en efficiënte app zoekt!

Great Support by Jeff for my Website http://proteinpanda.de! thank you!

We've used this app since 2022 and it has been great until recently. The new update requires updates to permission. They previously only required access to two things: view the theme and edit products. Now they want permission to view all customer information i.e. name, email address, phone number, physical address, geolocation, IP address, browser and operating system, edit products, edit orders, edit store functions, and view location data. When we reached out to the app owners to find an alternative solution (as we are not comfortable giving access or permission to all of that information) the response was there is no alternative.

App works how I need it to. Great tech support as well!

The app functions well. Even if there were few minor issues, the support team was always willing to help. Nice app and nice team. Recommend.

Wir nutzen die App seit mehreren Monaten, komplett ohne Probleme. Sehr individuell anpassbar, sollte für fast alle Nutzer passend sein. Durch einen durch uns verursachten Fehler hat die App nicht mehr funktioniert. Der Support hat innerhalb 24 Stunden geantwortet, sich auf unseren Account geschaltet und das Problem behoben. 100% Empfehlung

The support from this app is excellent. They were always quick to respond and offer a solution. The only thing stopping us from using this app is the fact that it doesn't have the ability to add these fees to draft orders (yet?). This is the main reason we're looking for a product fee app, so if this ever becomes possible with Magical we will be back!