Reviews for DSers‑AliExpress Dropshipping

I had an amazing experience with OLIVIA. Her responsiveness was incredible, addressing all my concerns promptly. Her professionalism and efficiency made everything smooth sailing. Highly recommended! Thanks, Olivia :)

Great customer service from Lena. :)

Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link support@dserspro.com https://www.messenger.com/t/DSersOfficial DSers team

I can't say enough about Vivian she was amazing. I wish I wouldve messaged her a lot sooner. wouldve relieved a lot of stress. Thank you Vivian for your quick response and efficiency. You were amazing.

Customer service is very good, they are always right there for me when I need them and as a new user, I feel very supported. However it can take hours on chat to resolve things and spread through the week this has been very disruptive for my work. Today I spent over 4 hours on an error that has cost me in time and money which was due to their mixed information and lack of clarity. The 4 stars is simply for the issues and the time taken without compension. The customer service staff really do their best, finding resolutions and for making the experience somewhat more pleasant, they are 5 stars.

une question une réponse moins de 5 minutes problèmes réglées explication par messages et par photos que demander de plus ? service au top que ca continue merci Olivia

Hey Guys. I had many questions. However Wendy helped answered all those and clarified everything. I must say she is really sweet and helpful. I would give more than 5 stars for the support. Completely happy.

Very good service :)

Aimee me foi extremamente útil. Recebi suporte em poucos minutos; ela me guiou durante o processo e garantiu que eu clicasse no que precisava clicar. Altamente recomendado! atendimento excelente

Vivian helped me a lot she is the best i thank her you need more like her she the best

The function is very good, the customer service is also very good, very patient, very professional, thank you

Holly was great with helping understand and fix my issue. Appreciate her good service. I was going to leave DSers alltogther, through no fault of their own, but due to having Ali express consistently showing in a language I cannot understand. Holly convinced me to stay with Dsers on a basic free plan for now. Thank you Holly :)

very good attention from the operator, thank you

Thank you so much to help me Jully, excellent service

faccio i miei complimenti a Villanelle è stata molto gentile e mi ha risolto il problema ,consiglio .

Suprisingly Good!!!Blanca was helping me from the beginning and the response is so nice and quick,professional. Thanks Dser,Thanks Blanca

Isla muito solicita e atenciosa!

thank you, Vivian, for the best service you are so good with me thank you

Olivia is awesome and very helpful - She was quick to offer assistance and was able to get prompt information for me. Olivia is the best.

Myra was excellent today!

This morning I received help from Isla from the DSers support team. She was able to help me promptly. Great team player.

Merci beaucoup à Villanelle! Elle a été d'une grande aide !!

Hi, I just received assistance from an attendant called Isla, the most patient and polite person I have ever talked to in my life! I loved her support and it made me stop canceling my Shopify account. Congratulations on your professionalism! and may God bless you strongly!

Muito obrigado, voce e incrivel e atendeu ate melhor do que eu esperar obrigadoooo

I recently contacted DSers customer support regarding an issue I was experiencing, and I must say, I was thoroughly impressed with the level of service I received. From the moment I initiated contact, the support team was prompt, courteous, and incredibly knowledgeable. They listened attentively to my concerns, provided clear and concise explanations, and went above and beyond to ensure that my issue was resolved to my satisfaction. Their professionalism and dedication to customer satisfaction were truly commendable, making my overall experience extremely positive. I wouldn't hesitate to reach out to their support team again in the future and would highly recommend their services to others.