Reviews for DSers‑AliExpress Dropshipping

very good and friendly service

Es muy fácil e intuitiva. Al mínimo problema, te comunicas con el servicio de atención al cliente y te lo solucionan. En este caso, Sherry me ayudó con una gestión de envíos y tarifas en cuestión de 2 minutos. Muchas gracias

I would like to express my immense gratitude to the DSers team, and especially to Villanelle from support, for their incredible help and assistance. I had some difficulties with configuring my application, but thanks to Villanelle's professionalism and knowledge, everything was quickly and efficiently resolved. Villanelle was not only extremely helpful but also very kind and patient. She walked me through the entire process step by step, ensuring that everything was working as it should. Her prompt responses and clear instructions made me feel confident and valued as a customer. I am extremely satisfied with the level of service I received and highly recommend DSers to anyone looking for a reliable order management tool. Once again, a huge thank you to Villanelle for her exceptional help!

Lucy was extremely helpful in solving an issue I had been facing for quite a while now, not being able to sign in with the credentials I had been using until now. So, in a few minutes, she was able to solve a problem I had for a few months, causing problems in the fulfillment of orders in my online store. Thanks Lucy for your attention and helpfulness.

very good

Really impressed with the live chat support - real humans and instantly gave me the answers within seconds. Made the process so much easier!

maddie is the best thank you for your patience with me

I appreciate the fast help I got on Messenger. Despite the ongoing issue, Olivia from chat support has been amazing. She brings a good mood to our chats, like a supportive friend. I hope all customer support could be this positive. Olivia also uses stickers, which is nice but still keeps things professional. I think it would be helpful to have a floating icon on the platform for easy access to live chat with agents. This would save time from going through Messenger. Sometimes Messenger can take a while to respond, but that's just how it is. Overall, I'm really happy with their customer support, especially Olivia's help. Thank you, Olivia!

Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link support@dserspro.com https://www.messenger.com/t/DSersOfficial DSers team

Today I was helped by Irene about a product I couldn't find anymore, she's been on top of it!!

J'avais un problème avec un fournisseur chinois et Isak m'a beaucoup aidé et a était très réactif et utile tout au long de l'échange.

Lucy was very helpful and explained every question in detail. never seen this type of perfect customer service.

Servicio profesional, rápido y eficaz. Recomendable 100%. Atendida por Blanca, muy maja y agradable.

I needed to get DSers disconnected from a Shopify store that was already deactivated. I opened a chat with DSers and Rin responded straight away. Rin first of all checked with me that I was aware this would delete all the DSers data associated with that store and that I wanted to go ahead. After that it took only a minute and the issue was cleared up. Very courteous, helpful, and efficient support from Rin and DSers.

gostaria de agradecer o profissionalismo e o atendimento do RIN, resolveu meu problema de forma rápida e eficiente ! Obrigado

Buena aplicación, el soporte ayuda mucho

Selena was awesome! She was so helpful to solved my problem as fast as she can. Thank you!

Fui atendido pela atendente Olivia, Muito paciente e atenciosa, pena que a Dsers ainda não tem os Reviews dos produtos Tmall, acredito que logo vai ter. Deixei minha sugestão para Dsers conseguir esses Reviews direto da loja matriz Tmall na China.

Vivian was very helpful!!

the customer support feels like u paid them..they go out of the way to guide and help u.im amazed at how quick and supportive the team is..Sandy was my hero..thank u Sandy.keep up the supportive work

Fue atendido por Isak y en pocos minutos resolvio todas mis dudas con mucha amabilidad y me envio todos los pasos con imagines lo que facilito muchisimo todo el proceso Muchas gracias

Good service! Rin was able to guide me through the process and it was totally seamless

La applicazione è ottima, il servizio clienti mi ha aiutato a la perfezione, vi ringrazio

Raphael was amazing with helping explain to me how best to fulfil my orders.

Sherry was patient with all my queries. Amazing customer service and support.