Reviews for DSers‑AliExpress Dropshipping

Good

Vivian Excelente atendimento tirou todas as minhas duvidas e consegui resolver. meu problema

The customer support is next level brilliant. However I feel the pricing within DSer is slightly confusing. Even if you select product synchronisation with another country all prices are in US dollars. Be aware of this with pricing items in your store if not trading in US dollars.

I gave Colleen 5 stars because she came on the chat to help me about 2 hours ago. She was so patient with this 70 1/2 year lady. She answered all of my questions. My email, password had to be reset. My account had to be reconnected with AliExpress & DSers. She did a great job!

Colleen was great! Thank you again!

Otimo atendimento, foi bem atenciosa e a solução muito rapida.

Chrissy was able to answer all my questions! A great experience over all.

I would rate this app as 100%. My experience was awesome as a first-time user as Ivan taught and facilitated to resolve the issue with placing orders. Ivan made it beginner-friendly and I'm very grateful for such incredible assistance

Thanks, more than 1 hour service. They waiting patiently, great job

JE REMERCIER CHISSY POUR SON TRAVAIL DE PRO

Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link support@dserspro.com https://www.messenger.com/t/DSersOfficial DSers team

Thanks aimee

Excelenet response, fast and kind!!!

Maria was very prompt and helpful, great service!

Thank you Maria, You have been really helpful

Rita was fantastic, she resolved my issue within less then 5 minutes, she is an asset to the team, thank you once again Rita for your quick response and all your help.

Customer service is Great! Aimee replied in seconds, she answered all my questions, and she helped alot! Thank you DSers for this service Thank you Aimee! Note: I saw some few bad reviews before about price changing which me afraid a little bit, but after I checked the app, I believe people are not aware that many items have "welcome deal" which means the first time you buy the item you will have a big discount but the 2nd time it will much expensive so we just need to see the original price when pricing our products

Maria was very helpful. And fast answer. Thank you.

Many thanks to the manager Rita, she very politely and quickly helped me with my problem, it’s just great. Thank you very much for your responsible work

Excellent customer service!

Helped me fix my supplier issues quickly! Fast friendly service thank you!

Good customer care

Rita thank you

I spent more than 2 hours asking all different kind of questions about different issues i had and she helped me with all . Thank you so much.

I was so stress with AutoDS customer service. I wasn't treated well. I then decided to learn more about Dsers as it is also a great fulfilling platform as I already have suppliers. Before I sign up, I jumped on messaging support via Facebook, Ralla has been absolutely amazing, went into greater details for me. It has been extremely helpful, especially for someone who is in researching and starting up pace for the business, Ralla has been very patience and understanding. I now considering jumping into upgrading with a bigger plan, so I can connect multiple stores with Dsers and start hitting the ground running. Thanks for your great support :)