Reviews for Downpay: Deposits made simple

This is a great option that I have been looking for, for months. I sell a high-end product so it makes it much easier for my customers to pay half now and half later when their order is finished and ready to ship.

The app is easy to navigate and setup. Any questions we had in setting it up were quickly answered by Diana. It made us feel really confident in using the app on our site. In addition, when we launched Diana took extra time and effort with us to make some custom tweaks so that the app worked and appeared even better on the site. We highly recommend the app to anyone who sells a custom product with long lead times. It made taking deposits a snap!

In my search for a solution to manage preorders, I came across Downpay for partial payments. Its intuitive interface made things straightforward. But what truly stood out was the team. With our specific B2B and multi-languages challenges, our support rep, Diana, quickly understood and addressed our needs. If you're looking for a dependable app with an attentive support team, I'd recommend giving Downpay a try.

Love this app! Very impressed so far. Just launched our first collection with the deposit and it worked like a charm. Support has been excellent (above and beyond, anticipating needs). Highly recommend.

We are so glad we found this app at the last minute before we launched our new pre-order. It provided the option to accept deposits for each order and we had the option to do it as a percentage or a fix amount. Diana has been absolutely fabulous about reverting on questions we had but more importantly their team jumped in to assist with setup since our store had a legacy theme which required some additional tweaks.

Diana and the support team are fantastic! The app functions perfectly and is exactly what we were looking for. 100% recommend.

Without a doubt fantastic. We have been wanting this feature for a LONG time and were doing it painfully by hand via invoicing. We have high priced items that are handcrafted to order, so it can take a long time between purchase and receipt of the purchase, so we feel good knowing we haven't held all of the customer's money for the entire time. I know I sound like spam but... forget the Affirm installments - use this app! We ditched Affirm due to high fees and this was such a breath of fresh air. Diana took time to video chat with us on all the features, and has been incredibly responsive on emails with questions. We had it pre Shopify 2.0 for a few weeks, and her team installed it beautifully on both that and as a dynamic feature set on the 2.0 theme. Seriously wonderful people and excellent app.

This app is amazing. We started in the BETA version with all the support we needed from the developers. We came up with ideas and also some design issues and the service was beyond all expectations. The results are there. We have more online conversions than we ever expected. Try this out!

Downpay does exactly what I need, is straightforward to use--for myself as well as for customers--and support is right there, easy to reach when you need assistance. 10/10, exactly the app I wanted for my store and I'm very glad I found it.

Donna and her team have been such a great help! Quick response I want to say within minutes to any questions or issues you may have. For a while, I have been looking for a downpayment service but could not find just the right one for my page. Finally Downpay, was such a great move for my company. I have more bookings for my workshops all thanks to have a feature at checkout to pay later. Very simple to set up!

Diana, Denis and the team were super helpful and responsive. The app is also very helpful and intuitive. Thank you so much!

Diana and her team are awesome. We are live with Downpay and working great. Used to use a custom checkout page for deposits and now we are integrated with Shopify checkout page to get all the latest integrations and updates. We haven't done a final payment yet, as our products take around 16 weeks from order to delivery, but appears to be working flawlessly and their team even added some new features in a few days to improve the app functions with our products. Support answers emails within minutes and made our site a priority when we flipped to switch on the live site. Would highly recommend as this was a much needed feature for custom made products. If you do a search online, you can see customer have been asking for this feature for many years. It's finally here and working great!

This really simplified my work around for custom products, and gives my customers a significantly better experience that saves everyone a lot of pain and confusion. The development team behind the app is epic, they have been super helpful and responsive.

Gamechanger. Favourite app we've ever installed. It's been awesome for allowing us to release new products on pre-order. The ability to offer deposits is awesome and has allowed us to judge demand for new products. Dev team is always super quick to help and they're really friendly. Would 100% recommend.

This is the PERFECT solution to all of the troubles I've been having with Shopify in the past 2 years. The app is so efficient and the development team is fantastic. I found that many of the other deposit apps on Shopify function as a "plug-in" which means that the deposit options don't show up immediately on the product page, and this has resulted in some situations where my customers' deposits didn't go through properly. However, with this app, the deposit function is a block within the theme code which means that there is zero lag between the page loading and the deposit loading. 10000000% the best & safest app you should use to manage your deposits on Shopify. 10 out of 10 stars!

It's been great to leverage Downpay on my made to order products -- since my artwork is completed in batches, it's super helpful to understand my customer demand before I sit down to create the product. It also helps my customer put a down payment on products and guarantee getting one of my exclusive item drops, win-win!