Reviews for Downpay: Deposits made simple

Downpay is incredibly simple to setup and worked seamlessly for our Shopify website. The customisation options are very well considered and adapt to your website CSS. The highlight of Downpay is actually their support! Diana has been incredible - super prompt and clear with any questions I have. They also have very robust Help Guides which assist with editing CSS, customising emails and other FAQs. Would highly recommend

Downpay has been a game-changer for our business. Our customers now have the option to place an order and see their custom artwork before they pay! As a result, our sales have gone up significantly and our customers appreciate the flexibility to pay only once they approve their custom order. Denis & Diana have also both been incredibly helpful with implementing Downpay on our store. Being able to talk directly with the founders has been great, and they even helped with a few customizations to ensure everything went smoothly. Highly recommend Downpay for any type of business - your customers will thank you!

Super helpful staff that have quickly helped us with any issues we faced during set up.

Incredible support, and the only reliable down payment app on Shopify. Made by Shopify Alums! I can't recommend them highly enough.

It is a great app and has nice support

I highly recommend this app! Finding this app was heaven sent for my business! I am not very tech savvy but there was lots of easy to follow steps, and if you do get stuck on something like I did on some of the customization I needed, the customer service is fantastic! A special thank you to Diana, she was right there in chat support and took the time and help me get set up in minutes. Thank you Downpay!

Using this app has been seamless and when I don't know HOW...they are quick to respond and help you thru the process. Defiantly a big help to the small business who want to collect down payments until they are ready to ship.

Very helpful while navigating issues trying to implement the app into my custom website. We were able to make it work!

An easy 5 stars - I could do with 6 to be honest. Easy to use, works well but the best thing about using Downplay is the support. World-class is not an understatement for once. Diana and the team have been superb - thank you so much! I cannot recommend Downplay enough

Great App, helpful staff!

I sell photography workshops with a deposit and final payments due 60 days before the start of the event. I tried many different apps before settling on Downpay as I was trying to save a buck hoping one of the free options would work. In short, they didn't meet my needs. Downpay is the only one that has every feature I needed. It works seamlessly and now I can't imagine not having it. I was spooked by the transaction fees at first, but if you reach out to them for a custom plan they will create a plan that works for you at a reasonable yearly rate with no transaction fees. Support is very responsive as well. Stop looking around, this is the app you want.

Works as advertised and support is quick and incredible. Highly recommend working with the team at Downpay!

Super cool app for any high ticket sales especially furniture

5-Star review for a Five-Star app! We were still determining if there was an even app that could enable customers to pay a deposit, then we found Downpay!! What a fantastic app! The Downpay app opens up a lot of potential for our store and our customers. Easy to set up and extremely intuitive with a friendly interface. We had to seek help from Diana to help us with combining a bundle offer with Downpay, and she could not have been any more helpful, knowledgeable, and generous with her time. Thanks to Diana and all the team at Downpay.

We started using Downpay about a week ago to run a free trial promotion, having customers put down a deposit for shipping. We are really happy with the app's functionality and customization options. Support has been incredible! We ran into a couple minor issues because of the way our theme is customized and Diana and Denis and team have gone above and beyond to jump in and help us figure things out. It's been a great experience - highly recommend!

Super helpful customer service!

Just what we needed and so helpful with set -up

The support offered by Diana has been exceptional. She even went to the lengths of recording a video of on-screen actions to show us how to create a solution that was causing us a headache. The app itself allows us to take a deposit in a way that no others could, and removes accounting problems that other apps create by trying to short-cut the manner in which the deposit is dealt with. We have very particular requirements in the way in which the remaining balance is to be taken and Downpay/Diana have allowed us to find a way to do this.

Very easy to setup. I love the features.

Everything is very easy to use, and the customer service is very quick and efficient! Had questions about customers changing their second deferred payment method, and the resolution was so simple! Love this app!

Does what it says and great customer service. Thanks to Diana!

After searching and searching for different options, this was the only app that not only exactly matched what we needed (deposit on only certain items with easily configurable options) but also had fantastic levels of support. Big thanks to Diana and team!

Your app is fantastic, it's the only app on Shopify that can successfully take a deposit and capture the remanding payment all in one. I have wasted weeks trying to sort this and speaking to developers where their app has thousands of good reviews but doesn't work! Please feel free to share this review. Thanks! BEST APP ON SHOPIFY

I had help today from Diana and we was absolutely amazing after a long day, she was an angel and fixed everything for me went over and above.couldnt be happier with everything she done for us

Fantastic! The set up was easy and smooth. Diana was able to answer all my questions and walk me through the details of set up. We're launching a pre-sale for a brand new product and asking customers to submit a deposit to secure their items. Downpay has all the features, infrastructure and integrations we needed. Very well built product. Thank-you!