Reviews for DOOFINDER ‑ Search & Discovery

Excellent customer service and great features + reporting. It's super helpful to see exactly what my customers are searching for, how frequently, and the seemingly endless options to customize. Again, can't beat the customer service! Highly recommend.

I see positive changes on my site after implementing this. Sara reached out to me and walked me through every step of the process. She was so helpful and courteous. Great experience.

I am seeing positive results on my site, www.kbdistributors.com using this app. It has a lot of customizable features. Great support.

Por ahora funciona muy bien. Fácilidad a la hora de buscar, corrige faltas, y puedes aplicarle sinónimos.

314studio

2022-11-10

United States

This was the most exciting addition to my site in the recent years. I knew I needed to improve my site but didn't know what and how. He was so helpful in every step of the way. I think it will be so helpful for my customers to find what they are looking for, and some more.

Excellent application to revolutionize searches in my store, 100% recommended and great customer service. I really recommend it, they tell you everything very easily and the support in case of any problem responds very quickly.

Very useful app. Now our search bar works great and customers can find what they look for. Great customer support from Doofinder team

This is app is amazing and so was the level support of I received from my rep JP at Doofinder in getting this all set up on our store. Before Doofinder, the search functionality on our website was very limited; if anything was typed incorrectly, the visitor would get our Oooops! Page. Not helpful! Now, as soon as the visitor starts typing, an array of options appears as if by magic. Plus, there are metrics as well as other features to improve the customer experience and get them to our products faster.

This app is really useful for understanding how your customers use the search on your website. We were able to see some common terms and create custom results that best matched what the customer was trying to find. And Lauren was really helpful too!

Andrew is awesome! Helped us setup the search bar and it's working seamlessly. We really appreciated his attentiveness to the needs of our business.

This very powerful app has produced immediate positive results for our customers. It has already had an impact on customer satisfaction, reduced incoming calls due to frustration with not finding a product, and who knows how many abandoned searches it eliminated. Lauren has been just the best at explaining all of the tools and options available to us. Kudos to Lauren!

Elias helped very nicely and I am very happy with the doofinder. I hope it will help me grow my business.

Nick was amazing and walked me through the whole set up process and I am so excited to see how my website sales will increase using this innovative tool!

BINDEN

2022-11-03

Mexico

Uno de los problemas principales que tenía eran las búsquedas mal indexadas y el poco control que teníamos sobre estas con el buscador nativo de shopify o del tema. Esta herramienta me da muchísima más información y control, nos ha ayudado a optimizar más todo y el soporte brindado es excepcional.

Textual Tees

2022-11-03

United States

This companies pricing structure is absurd. It's not based on "searches" it's based on api requests which turns out is each item it pulls up in the search. Got 15 bacon t-shirts? Well, that's 15 requests for 1 search. To make things even worse their search app by default split up all of our products into variants and then showed each variation (color and size) to the customer instead of just the main product itself, so we had 6,000+ requests the first day after 133 customer searches which oddly enough didn't result in a single sale (15 bacon shirts, 6 sizes, 6 colors = 540 requests per customer search. Trial is for 1,000 requests). It's almost like they intentionally want to milk the customer for every single request possible BY DEFAULT! Just based on that one day of use, we would have to pay $400 a month just to keep this app running.

Really great app. Once you have installed Doofinder, you cannot doo without it. It had always worried me how many customers we lost, due to spelling errors, or not knowing the exact description, or not being able to find products by navigating our categories, but now none of this matters. I have seen sales that would not have happened before, i cannot rate Doofinder high enough. Shaun made the initial setup so easy, and phoned me 3 times during my trial period to check how it was going. Great customer service.

Lauren was great - helped me set everything up with ease. Excited to see the benefits of the app as it gets used over the next few months.

Roberto's Winds

2022-11-01

United States

Before Elias Lombardi got in touch with me, I had no idea that there were "intelligent" search bars... and now I'm hooked. Its truly convenient to have an intuitive approach to spelling, particularly for me since a large portion of my clientele are from non-english speaking countries. If you speak to Elias, he'll easily walk you through it all. He's quick and efficient and knows the system inside and out!

Awesome app. Must have ! Customer service is the best. Andrew was so much help getting everything setup.

Nick did a fabulous job signing me up with the site. He helped me tremendously with my search bar. My business is doing so much better.

This is a great app! Definitely helps a great deal for product development! Super friendly and helpful staff as well. A+++

Hemos probado la aplicación integrada y logramos resultados estupendos, recomendable para seguimiento de métricas y estadísticas de tu tienda

Doofinder has been great for the analytics of our websites searches. Christian has been a huge help. Would recommend to anyone. 5/5

We like the fact that we can customize search results and it looks great! The customer service is amazing also!

Sara Diaz did a wonderful job representing the App and the Company. She was able to throroughly and thoughtfully explain the system to me. This App has helped us grow our overall conversion rate considerably and I am very pleased with how it performs. I recommend all Shopify Stores get this App.