Reviews for Data Export IO: Reports

A really user-friendly app and great support that helps in the best way when needed. Update: the support is six stars!

My shop has been in business since 1968 without a POS system. I took over in 2021, and after launching with Shopify this week, we still had not solved the problem of how to change our restocking process from analog to digital. We are unique in that we restock the sales floor every hour, because if we didn't the shelves would be empty due to how busy we are, especially in the 4th quarter. I was FULL of anxiety about how we would find a way to modernize without making the staff feel overwhelmed with all the change. I finally did some research into reporting for a VERY specific set of info; I didn't need financial reports or all the hundreds of reports you can find in a variety of apps, but something that I could compkletely customize. The reviews were good and it was compatible with Shopify so I started a chat with customer service. Within 15 minutes I had the customized report being generated and integrated with google sheets. Staff can now access or print the restock report and do what they need to do just like before. It is a HUGE weight off of my shoulders. I can't say it enough how relieved I am.

This is one of the best apps we use for reporting. I love that you can connect to your Google Drive and get the reports as per schedule. We were able to automate most of our financial reports and it reduced the time of reconciling the payments for few hours. Also the support team is very responsive and helpful. We asked multiple times for custom reports and columns and they were always able to help. They will follow-up on email and make sure to address the issue if they unable to address right away during the chat.

Super good reports and swift support that helps with all you need quickly and convenient in the chat. Has really helped a lot in fetching the data we need in an easy format. THANK YOU

This is one of the best apps I use. Customizing reports for different client needs is a game changer when it comes to saving me time and providing my clients data that is relevant to them.

This app is a total game changer - we have been looking for something like it for ages so when we found it there were tears of happiness. Completely customisable ways to extract all kinds of data, even fields that are "hidden" on the store front can be found and added to reports. Its made a huge difference for our high volume store - sorting orders into detailed dispatches for shipping and allowing us to see highly specific and detailed sales data. The support team are amazing and so fast and they had answers to all of my niggly questions.

I recently started using Data Export on Shopify, and I’m really impressed! The app is super customizable, letting me create reports that fit my business needs perfectly. It’s been a game changer for my operational efficiency. What really stood out to me was their customer support. It’s fantastic! They were quick to respond to my questions, and I ended up chatting with them for hours. They patiently addressed every concern I had and made reports that met my specific requirements. Their dedication really sold me on the app. If you’re looking to improve your reporting on Shopify, I highly recommend Data Export.

Great app for reporting. Lots of customizing options. Support is excellent and very responsive. Worth the money

I have recently started the free trial and am impressed. the response and help you get from the folks with this app is tremendous. we are company that has been doing business via a register for over 20 years so all the POS reporting is new to us and these folks have helped greatly in getting the data organized.

The app’s data export features are incredibly comprehensive, offering multiple formats for easy reporting and analysis. It's flexible and user-friendly, perfect for detailed insights. Their customer support is outstanding—responsive, knowledgeable, and always ready to provide personalized solutions. They go above and beyond to ensure any issues are resolved quickly and effectively. Overall, the app offers powerful data export options backed by excellent support.

Excellent support and patience. Date export really give me simple tools to do my analysis in easy way. Agile and very quick response according to the new needs.

Our client has been using this app on two stores and we can only recommend it. The support team is really helpful, always ready to give you a hand. The export possibilities are wide and after using it for two months, it seems reliable.

I had used Data Export and recently began having major issues with it's export feature to Google Drive. It would randomly scramble some data points (for example: rather than having the Delivery Date in the correct column, it would randomly show some other Value there). The Schedule feature was set to an hourly report, but it became extremely buggy (at two points it stopped exporting altogether). Support did put in an effort to help me, but it's beyond frustrating that this has happened at least 5 times and I rely on this for my bakery to process orders. At this point, I had to uninstall the app as support takes hours/days to reply. They aren't able to fix all my issues, and they can't explain why the Scheduler doesn't export every hour on the hour as promised. There were way too many work arounds required as well. For example, they couldn't figure out how to append new data to an existing tab on my Google Sheet, so they had to create a brand new tab and I had to manually copy/paste all data between tabs. While I would have given this app 5 stars in February, there are way too many bugs that have occurred this past summer and I won't be using this app moving forward.

Their customer service is outstanding! They respond quickly to chat inquiries and can generate the reports I need in no time. Best affordable reports app there is for Shopify. The app also offers excellent features like filtering, sorting, and scheduling reports to be automatically sent to our Google Drive. I highly recommend them.

Preethi from Data Export IO was extremely prompt and helpful. The quick customer service and knowledge to help create a custom report was exactly what I was looking for. I really appreciate the help. Thank you Preethi!

Nice App, It really helpfully. Nice Support team They are very efficient.

Before downloading this app I emailed customer support to ask a specific question, in less than 24 hours I had a reply. After downloading the app, Daniel helped with set up and getting on the right track to pull the reports we needed. All of this took less than 24 hours to install, set up, and get support. Very impressed with the attention we have received and this app is going to save HOURS and HOURS of manual data entry. Highly recommend! Recently upgraded to their new version and all the staff have been super helpful and very quick to respond to all of our questions. They also migrated over all of our existing reports. Excellent service and app! Would highly recommend this app for all report needs.

Great app with great custumer support!

Great app, very useful for our business. The support is super quick. The value for money is incredible !

Update 8/30/24 Data Export just helped me create a specialized report for a special segment of customers that ship to themselves. They were very helpful and I love that I can just instantly have expert tech support on complicated segments. ====== I use this app to pull custom reports from our Shopify store. They are super helpful and helped me create a report with a custom field instantly.

Amazing app and very helpful customer service!

Their customer service is top-notch! They are always prompt responding to the chat and will create the report I need in a short amount of time. Plus. they stay with you to be sure the report meets your specific needs. Highly recommended.

Very useful app and extremely helpful customer service! Highly recommended!

The app is incredible and the customer service is even better. If there are ever any questions on formatting or options to better help show the important information you need, they go out of their way to help you!