Reviews for CM Commerce: Email Marketing

I used this app to track my revenue flow. I just started my business, and even though there is much to track, I already love it.

This app is really easy to use and the team behind the work is really friendly and helpful. Keep up the work!

Don't get fooled by the cheap starting price. If your business grows this apps will costs you hundreds of dollars per month in no time. There are better and way cheaper options.

One of the pricier email marketing apps. It does integrate to shopify well and allows advanced customer segmentation. Easy recipes help make workflows(email funnels) really fast and they look good & improve conversion. There's been a clear improvement in sales comparing to some cheap alternatives. I used to give this 3 stars since it was in development stage. I still feel there is room to improve but the guys @CM Commerce have updated the app and added so many useful features in a short timespan this definitely deserves 5 stars! Latest are browsing on products based workflows and autosync to facebook audiences, based on custom criteria from CM like bought products, spent money etc! It's great!

We absolutely love this app! It is easy to use and set up new workflows. Alana is our Customer Success Manager and helps us with any questions we have and helped us set up everything. She is truly amazing! CM Commerce has been great for us!

Excellent! Very easy to use. I especially love the custom coupon codes. Still have a few things to explore, but great impression so far. No issues.

After exploring many mail apps, I found CM Commerce to have the most user-friendly experience & templates. Thanks

I love how the app reminds me to do things I haven't had time to think of - missed marketing opportunities can cost you a fortune! I would recommend this product to any Ecommerce brand!

There's some fake reviews in here for sure. They have terrible customer service. Raise a ticket and wait a week for someone to send a link to a FAQ.. We went back to using the native Shopify tools that seemed to work a lot better.

Swish Embassy

2020-01-28

Canada

Great app before it was sold. The pricing has been tripled and no worthwhile features have been added. Despite using this product for 4 years we're moving on.

Terrible customer support, they never replied to my simple issue but always reminding me about the solved issue, I hate what happened with Conversion and I hate this application and its customer support! I going to report this scam website all over the internet.

CM Commerce has beautiful and easy to use email templates. I find the platform really easy to use. The Workflow recipes are very helpful. The platform does have some issues, but I have found the support and dev team are onto it and we always get a resolution. Looking forward to the teething issues being ironed out and then it will be a 5 star review from me.

Terrible support, nothing was resolved in the time i demoed this app. Overpriced! They wanted to charge me $99 and up for 55 active clients even though i have 4k clients that im not considering CLIENTS there is no way to remove those clients. They will force syn all the clients from your shopify account and consider those ACTIVE CLIENTS even if they are spam accounts or not. They did not want to work with me so F* them! Poor attitude.

We are using the app for several months now. Extremely happy with the app, easy to navigate, great bunch of pre-designed email examples. Excellent cart recovery rate. Highly recommended app!

Stay Home Club

2019-12-12

Canada

We've seen major improvements in conversion since we started using CM Commerce abandoned cart emails. Designing nice newsletters is easy and I love that the app has the ability to generate discount codes and link directly to our products within the newsletters. We're now using their reviews as well and it's going really smoothly! I've experienced nothing but stellar and quick customer service. Really happy with the app and definitely find the pricing worth it.

I use this app on my own Shopify website, and as a Shopify Partner myself, I make sure to include this app on all websites that I build for clients. Such a powerful program, this manages all aspects of email campaigns, love it!

I used CM Commerce to set up successful automated email campaigns, workflows and newsletters that have helped to generate revenue for the company. I hope they are able to implement the A/B testing feature soon because it is something we are looking forward to exploring.

Setting up sequences is simple with CM Commerce. I don't like that they changed the app though, but other than that, I love it.

CM Commerce has helped us recover an above average amount of our abandoned carts and has helped in creating newsletters. Our newsletters are now clean, effective, and quick. We would highly suggest this app to any e-commerce site. www.alaskaguidecreations.com

Great app, would suggest to anyone to use. Easy to use. I have never had to worry about email automation since setting this up.

Recovered $500 in my 1st month on trial, only using 40% of the functionality, great app, would suggest to anyone to use. Great app for www.nutratech.co.nz

Just started using CM commerce for Nu Hair. No complaints so far. Easy to use, don't like having to add a logo section each time and can be a tad buggy, but overall it's great. Happy that they are part of Campaign Monitor. Looking forward to getting features available in that platform like the countdown timer and engagement segments. Hopefully, it can help drive more customers to nu-hair.com

I love the "all-in-one" features of CM Commerce. I use it to collect reviews on our site through a automated "drip campaign" that is sent to our customers after purchase. It works so well! I also use it to customize receipts, send sale emails and follow ups for abandoned carts. It's the only email program I use and would highly recommend it. Their support team is really responsive too!

We're big fans of CM Commerce here. It has as many capabilities in an email provider/platform as you can want. It does take time to actually learn how to use all the capabilities however. We definitely recommend contacting them and getting some support from their end if you're stuck at any points in the set-up of automated emails and series process. We did that and we loved the support we got! Highly recommend CM :)

CM is the best app to come our way! Highly recommend, creates a lot of extra revenue for us. Invaluable!!