CrazeeMarket
2020-06-22
Australia
Excellent service my order was processed in 1 day and the questions answered very well. Fast response and very helpful I recommend it. My agent Cindy is excellent they get back make changes and process orders quickly. Very happy with the service and response time. Highly recommend
Bento Na Bento
2020-06-22
France
I think that Cjdropshipping is the future of this buisness model Cj offers us a lot of things: 1. Packaging 2. Rapid delivery 3. Very good price 4. Sourcing 5. We can even ask them to make videos of our products 6. Brand creation 7. Stock up for even faster deliveries And especially their biggest point is the customer service that is irreproachable, each dropshippeur have dedicated agent who takes care of everything for him. My agent Nina is very reactive and takes care of all my worries in a very fast time, she allowed me to start developing my shop having the feeling of being followed and helped i thank her very much. Thanks to CJ dropshipping to exist you are the best.
J&Jinnovations
2020-06-20
France
Many choices and also the possibility to personalize these searches. The service is really very responsive, even with the jet lag. Very satisfied!
Dime Football
2020-06-19
United States
Quick warning to anyone considering CJ Dropshipping: They’re awful. Used them during my testing phase Asked them for a picture of the product I sourced and they told me not to worry that it was all good Placed around 300 orders before moving onto an agent Turns out they sourced a different product than what I specifically requested That product ended up harming one of my customers. I literally could’ve gotten SUED but my customer was super nice I tell them I want a refund for the incorrect sourcing and they tell me they sourced a better option than what I asked for... It was a night and day difference between the 2 products, and they literally tried telling me it was the same product. After arguing they then tried saying it was better quality than the one I asked for (clearly) They didn’t want to refund me for any of the other incorrect orders so they only refunded me the 1 order that hurt the customer Weeks go by, that product ends up breaking for 10-15 other customers I ask for a refund and send them proof with screenshots and get... no refunds. no money back. nothing. They’re super shady the way they do business. Instead of refunding me a few hundred bucks they would rather argue for days and take no action, saying they’re doing what’s best for me lol They really have some nerve to try to tell you you’re in the wrong instead of owning up to their mistakes Spent around $1500 on those orders that ended up being something I didn’t ask for TLDR: CJ sourced an incorrect product that ended up hurting a customer and breaking for many others. Yet, they never refunded me. If someone from CJ replies to this saying they tried to help: COMPLETE BS I spent so much time trying to work out a fair deal and they did not care. I spent so much time dealing with these issues and orders and they only refunded me 1! So ridiculous. I bet many of the reviews on here are paid Save your time, money, and energy and go elsewhere. One last note: Processing times were taking around 20 days. Just processing. Shipping times were 35-45 days
BonsaiFalls™
2020-06-18
United States
CJ dropshipping has been a great experience so far. My agent Perry has been incredibly helpful from the start and has always helped me with any problem I had. Highly recommend Perry as an agent.
My Beauty Skin
2020-06-18
France
cj dropshipping is a very good company I highly recommend it. Agent Perry is very efficient, he answered all my questions with kindness. thanks to you
Clean n Clear Shop
2020-06-18
Singapore
I have been using CJdropshipping from the first day of my dropshipping business. If you are new and need support like shipping, packaging, disputes, private inventory etc, use CJdropshipping as they support you with everything! Special shoutout of thanks to Nina who is my support manager who advises me everything and always there ready to help me. High recommended!
shop416.com
2020-06-17
Canada
I did not get any help from CJ. When I create my store at Shopify ( shop416.com) I have to move my domain to Shopify and i lost my email access as provider change. and Shopify does not have emaill service system. CJ automation block me constantly to ask to verify email. They should have system using AI to understand the issue. Now i can not access even having shopify store.
Best Cycling
2020-06-17
France
CJ is a really great app. Incredibly easy to use and the support is really good. Special thanks to Skye, the CJ agents that helps me daily. She does a really good job. She keeps me updated with all the issues that can occure and find fast solution. Thank you Skye :)
InvisiPore
2020-06-17
Singapore
Great customer support from Cole and his other colleagues. They've always been very helpful to me. Not sure why others are complaining about their service. Here is some advice - maybe try being a little more polite when speaking to a rep. Thanks again guys!
Nouzer King
2020-06-17
Netherlands
Very good service for faster shipping and they offer a lot of features. Skye, the agent they gave me also helped me with some questions I had.
COLVACTEK
2020-06-16
United Kingdom
I just started dropshipping and I chose to work with cjdropshipping really I am very satisfied with their team which helps me a lot they are listening They answer all the questions I can say that they made me easier life
Neat and Handy
2020-06-15
United States
CJ is doing a terrible job during difficult times like COVID19. I have 100+ packages which are not delivered for 2 months already. I understand the pandemic is causing delays but CJ is not doing anything about solving this problem! They are just blaming the freight forwarder SF Express. What a fraud! Must act like an international company and resolve the problem instead of saying "wait patiently". Terrible!!!
RevaLucien Boutique
2020-06-15
United States
I enjoy working with cj dropshipping. They are very helpful and responsive. Gina has been awsome!!!!
Lockdowndealz.com
2020-06-14
Canada
I use this app to work with my store. I really like the system that CJ provides simple, fast and more effective than aliexpress. My agent is Cole, we do communicate a lot and he's always there to answer to my questions. I recommend CJ if you're looking for a fast shipping and more effective alternative of aliexpress
Dronevo
2020-06-13
United States
Cjdropshipping is a good platform which saves time compared to other services. My agent, Vivian is very responsive and efficient who does not hesitate to advise you. The work is always great! Thank you for your help !
johnoutdoor
2020-06-12
Germany
i got a little problem with the re-listing of a product and the agent helped me very quickly. I could relist the product and allready ordered a test product which was delivered in 14 days. everything is fine! thanks
Mommyglowing
2020-06-11
Belgium
I am using this app and my ECOM game has leveled up thanks to Katrina my agent she is always replying and helping me out
Shopbeep
2020-06-11
Singapore
I would like to compliment my Private Agent, Blandine Wang. She is extremely polite, helpful and professional! Responds very promptly! Unlike other dropshipping agents that I have used before. Thank you Blandine!
Generic247
2020-06-11
United Kingdom
I used the app to help me with shipping flow and inventory. Overall the customers service is outstanding. So far, so good. But overall I am satisfied. A special thanks to the customer service team and Bianca at CJ.⭐️⭐️⭐️⭐️
Safessential
2020-06-11
France
Bye bye Aliexpress, Hello CJ dropshipping ! it's the best platform for dropshipping. Very easy to use! I have a personal agent and this is by far the best! (Blandine Wang) she helped me on a lot of things, she works very well and very good at listening! The site is very easy to use! I highly recommend it!
Cookingtrends.nl
2020-06-10
Netherlands
Great and fast service and fast sourcing. Also good delivery time to my customers in The Netherlands and Belgium.
Japan at Home
2020-06-10
France
The app is really the best and essential for effective dropshipping ! As for customer service, I have rarely seen one like this: Always very fast and kind. Special thanks to Bianca for her responsiveness!
Elitekitchen
2020-06-10
Germany
I had an issue with the tracking order and my personal agent Susan helped me out within 5 mins. Also the soucing requests are processed quickly.
Passion Chien
2020-06-10
France
I have been using CJ Dropshipping for a good month and I am very pleased with their service. Always ready to meet my needs, the agents are always available and friendly. I highly recommend CJ dropshipping!