Reviews for CJdropshipping: Much Faster

Great company to work with. You get an agent from the beginning. Mine is called Skye which is working really well and I have not had any problems til now. great work

Best app for drop, agents are very responsive. The delivery times are also shorter compared to aliexpress. I recommend!

CJdropshipping is a great platform for me. They also provide an agent for you in the beginning so that you can deal with it whenever the problems occur. My agent is called Katrina, she is a responsible and friendly girl who provide good services and answer my questions in very professional way. CJ will be my long term working partner and is a great company to deal with.

Been using Cj for a few weeks now and they have been superb! Excellent customer support and I love that I have my own agent that is helping me grow my business with lower prices and faster shipping times. This is the best place to source products hands down

Very good customer service, they respond quickly and gives you the right informations you need. Thanks to Bianca, very professional and a kind person

If we could rate 0 stars we would. Like many others here and on other online review platforms, CJDropshipping (CJD) is very unprofessional, liars with a messed up system that will end up hurting your business. Lucky we did some sample testing on a few products that we had unfortunately run out of stock with at our own warehouse. So we tried giving CJD a go to see if they could source the same products that we had run out of stock and needed a quick turnaround. They confirmed that they could source the same products and ship quickly which we initially thought 'Great!'. However the nightmare began when large delays started to occur with their production times and very long shipping times. We ended up losing money and items that took over 80 days without our customers receiving their item with no refund by CJD. We even paid for faster shipping but CJD decided to use a very slow shipping method with one of our customer's items without our consent! This is absurd and unprofessional. Their excuse was due to covid they needed to choose a different shipping method. Again they didn't explain or confirm with us. If your customer pays for express shipping and CJD decides to use normal airmail service or by sea, this would really upset not only you but your customer and it was they did to us. They also assign you with your own personal 'agent' who is supposed to look after any questions and concerns you may have. Pretty much to help you out along the way in learning their business model which is complete mess. Our agent's name was Alisa Chen who was nice at the very beginning with the first few questions we had regarding navigating their site and sourcing, but not too far down the track she ended up being unprofessional with an overuse of emoticons and vague responses such as 'yep' to questions and concerns we had. She also spoke rudely at times which was uncalled for when all we were doing is asking for answers and seeking assistance to our customers items being so delayed that they end up getting lost in transit. Alisa Chen was also not available on most occasions and took way too long to reply when she was available. It was the same copy and paste response unless you had to exhaust explaining and arguing your frustrations and issues with delayed and lost parcels. Their chat form platform is also a mess and you have all these supposed agents replying to a question or request with different answers. Back to the refunds process.. there was no refund process at all. We raised separate dispute requests on their own platform in hoping they could help and resolve. However not only it took them ages to reply with further vague answers such as "pls wait patient friend" "sorry it will deliver soon friend". Furthermore as one of our customers had been waiting over a ridiculous 80 days do you know what CJD did with our request? Well they ended up closing the dispute request with no reason or resolution! We couldn't even raise the dispute request on their platform again. This also occurred with another similar situation we had with them. We had no other choice but go to PayPal to now raise a dispute with CJD on PayPal's platform. Want to guess what happened as soon as we raised a dispute with CJD on PayPal? Well less than a minute later CJD blocked our account with them. Our so called agent Alisa Chen didn't want to reason and gave us lame excuses and ended up being rude once again. She told us they will unblock our CJD account if we close the dispute cases on PayPal first and they will proceed with a refund on CJD. How dodgy is that?? Given that they didn't want to resolve or refund our customers in the first place and closed our opened disputes on their own platform they were trying now to force us to close the dispute on PayPal! There was no way we were going to risk this as they had lost our trust already with the disgusting and shady service we endured in the last month with them. We had to refund our customers in full putting us out of pocket and causing so much headaches and stress with not only on us but with our customers. There is no way we could recommend CJDropshipping based on how they treated us with only a few sample orders. Save your time, money and energy elsewhere with a company who actually cares about your business. Don't risk breaking your Shopify store as their product syncing is another annoyance that kept causing many issues too. Lastly, if someone from CJD decides to respond to our feedback review saying they tried to help, it is absolutely lies and we have many screenshots to prove their appalling service with us. They are one of the worst if not the worst suppliers we've ever dealt with over the many years in service and we will not be using their service ever again.

Very helpful customer service, guide me through step-by-step and very responsive. Highly recommended.

Well designed app and they can source almost any product from Ali Express. They ship to almost all the major countries and their delivery times are pretty accurate as mentioned. The customer support is also amazing. Recommend them 100%

Cj is ten times better than Aliexpress the shipping costs could be better, but better than ali. One more thanks to Skye from cj she helps me everday more better than other agents!

I'm writing this review to say that my agent Louie is very helpful and always available at any time when needed :)

Giving this app and CJ in particular nothing less than 5 Stars. My agent is Alisa who extends the best help she possible can. She's helpful and genuinely wants me to succeed in my business. Thank you

This app is so convenient for dropshipping business. It can help you complete the entire process from product selection to delivery, and it will also display the status of the order throughout the process. Coupled with its excellent logistics system and low shipping costs, I can’t wait to give it a 5-star review. And they will also arrange an agent for you, one-to-one service, completely beyond my expectation.

CJ Dropshipping is a great company they source products within 24 hours. Their product quality is very good and also the shipping time is much faster than aliexpress. They also offer personal agents for every customers. My personal agents name is Summer Xia very good and hard working young lady with great English speaking capacity. Always response within minimum time line. I highly recommend her to others. Overall, service 5 star very satisfied.

CJ APP can be a great app if u know how to use it. When you register, CJ give you an Agent who will help you to source your products, and also help for fulfillment. If you are not ok with the Agent CJ give you, I recomend you to ask and change for Louie Shang! He is young and reactive, very efficient.

Very useful dropshipping app for sourcing products. Great customer service. Bianca was very helpful.

Bianca pang is the best agent on this cjdropshipping app she will help you when you need help and stuff

Très bonne plateforme je recommande ! le support client est toujours disponible 24/24 h - véritable aide au quotidien

Really like to work with CJ Dropshipping! My agent is kind and always try to help me the maximum she can. I recommend this app, a good way to the success :)

CJ would assign a private agent to help you with any questions. Vivid is very professional and reply to my question right away thank you Vivid for all your help!

I Used This APP. it helps me very well, they have such a good Customer Support team. Grace Li is very nice and helpful in the live chat, she answered all my questions.

A great helper on my daily business with a amazing client-support. I highly recommend it. If you want to scale your business

Amazing app that helped me get much quicker shipper times than AliExpress. They even provide excellent customer service, Vivi has been very helpful getting me started and guiding me through the platform.

Great support from Hedy. I had some issue which I was unable to solve. Which was solve now. Wonderful experience from customer support. Appreciated

Shawn Moh is a super agent. Always friendly and helpful. He has helped me with my problems that I courageously put my products through. And made everything work. I can only recommend him highly. Thanks to you.

I am really satisfied by the support, Wei is prompt to answer with right resolution. It is reassuring to start my shop with him.