Reviews for CJdropshipping: Much Faster

It is a very good dropshipping agency. Although the sourcing team might source the wrong item sometimes, the customer services are friendly and patient.

I love this app, you speak to real people who did everything to help me understand the orders process and more. Thanks you Peter Qi!

CJ is so good for me to go shopping online. It is very convenient. My personal agent is Skye. She is very friendly and supportive. Thank you!

I want to thank Zoey, she's a reliable person to work with. She's always available and she is the key to success for any ecommerce store ;) 100% recommended.

This application help me so much, their staffs are so friendly and responsive as well, hope to work well in the future

I love this application, very to use it is really perfect to get started in dropshipping with 5 stars for me

I had a bad experience from the beginning. Missing or inaccurate communication. I have received several requests for refunds from customers who have also spent 3-400 €, for faulty products. High shipping costs, really bad quality of the products I sold and really cheap packaging. I had requested the box and instructions in English, but they shipped products with all Chinese writing, so customers could not see the instructions. I was very patient with them, but I realized that in dropshipping you can't work with them, it is totally out of control and not customer satisfaction oriented. I will consider whether to use it just to make a private label after testing the products or abandon it.

Great site & team. They are very professional and answer your requests with efficiency & speed. I strongly recommend it to you

My Partner Fiona is a very reliable person. She helps and answers every question. I am very happy with her.

I really enjoy using this app. For the past week my personal agent Katrina has really done a lot for me, and i really do appreciate her help and of course the entirety of CJ dropshipping. I love the features you guys include as well, its pretty cool. Although i haven't launched my store yet, i look forward to future endeavours with you guys and my personal agent Katrina. i appreciate it.

Having everything you need in one place, source anything you want, and they do it all for you with great communication. Game changer.

Bonne application et centre de logistique de dropshiping ..Idéal pour sortir du modèle Alliexpres ..Des agents très réactif et disponible en particulier la charmante Zoey qui ma donné entière satisfaction . Je ne peux que recommander cette application

Since my first contact with CJdropshipping, I have been very well supported by my agent (Summer Xia) who helps me to have the products I want in the best conditions and to customize them. Very satisfied

Ilu Store

2020-07-27

United States

Very user friendly and great customer service - Louie Cucheng and Kelly are the best! We enjoy working with our CJ Family! Thank you!

Awesome App. The shipping times to Germany are great (about 5-15 days) and you also get a personal shipping agent.

This app and all services provided, are amazing and very reliable. I feel more confident doing dropshipping from China to France now. Besides this, also thanks a lot to my agent Gina, who are really helpful and a real support ! I highly recommend this app !

The customer service is superb. I love my account manager. Curry is super helpful!!!!!!............ Really glad I found them.

One of the best app for dropship and literally all services under one roof. Besides this, also thanks to great agent Katrina who are very responsive and helpful. Highly recommended!

If we could rate 0 stars we would. Like many others here and on other online review platforms, CJDropshipping (CJD) is very unprofessional, liars with a messed up system that will end up hurting your business. Lucky we did some sample testing on a few products that we had unfortunately run out of stock with at our own warehouse. So we tried giving CJD a go to see if they could source the same products that we had run out of stock and needed a quick turnaround. They confirmed that they could source the same products and ship quickly which we initially thought 'Great!'. However the nightmare began when large delays started to occur with their production times and very long shipping times. We ended up losing money and items that took over 80 days without our customers receiving their item with no refund by CJD. We even paid for faster shipping but CJD decided to use a very slow shipping method with one of our customer's items without our consent! This is absurd and unprofessional. Their excuse was due to covid they needed to choose a different shipping method. Again they didn't explain or confirm with us. If your customer pays for express shipping and CJD decides to use normal airmail service or by sea, this would really upset not only you but your customer and it was they did to us. They also assign you with your own personal 'agent' who is supposed to look after any questions and concerns you may have. Pretty much to help you out along the way in learning their business model which is complete mess. Our agent's name was Alisa Chen who was nice at the very beginning with the first few questions we had regarding navigating their site and sourcing, but not too far down the track she ended up being unprofessional with an overuse of emoticons and vague responses such as 'yep' to questions and concerns we had. She also spoke rudely at times which was uncalled for when all we were doing is asking for answers and seeking assistance to our customers items being so delayed that they end up getting lost in transit. Alisa Chen was also not available on most occasions and took way too long to reply when she was available. It was the same copy and paste response unless you had to exhaust explaining and arguing your frustrations and issues with delayed and lost parcels. Their chat form platform is also a mess and you have all these supposed agents replying to a question or request with different answers. Back to the refunds process.. there was no refund process at all. We raised separate dispute requests on their own platform in hoping they could help and resolve. However not only it took them ages to reply with further vague answers such as "pls wait patient friend" "sorry it will deliver soon friend". Furthermore as one of our customers had been waiting over a ridiculous 80 days do you know what CJD did with our request? Well they ended up closing the dispute request with no reason or resolution! We couldn't even raise the dispute request on their platform again. This also occurred with another similar situation we had with them. We had no other choice but go to PayPal to now raise a dispute with CJD on PayPal's platform. Want to guess what happened as soon as we raised a dispute with CJD on PayPal? Well less than a minute later CJD blocked our account with them. Our so called agent Alisa Chen didn't want to reason and gave us lame excuses and ended up being rude once again. She told us they will unblock our CJD account if we close the dispute cases on PayPal first and they will proceed with a refund on CJD. How dodgy is that?? Given that they didn't want to resolve or refund our customers in the first place and closed our opened disputes on their own platform they were trying now to force us to close the dispute on PayPal! There was no way we were going to risk this as they had lost our trust already with the disgusting and shady service we endured in the last month with them. We had to refund our customers in full putting us out of pocket and causing so much headaches and stress with not only on us but with our customers. There is no way we could recommend CJDropshipping based on how they treated us with only a few sample orders. Save your time, money and energy elsewhere with a company who actually cares about your business. Don't risk breaking your Shopify store as their product syncing is another annoyance that kept causing many issues too. Lastly, if someone from CJD decides to respond to our feedback review saying they tried to help, it is absolutely lies and we have many screenshots to prove their appalling service with us. They are one of the worst if not the worst suppliers we've ever dealt with over the many years in service and we will not be using their service ever again.

Best app for drop, agents are very responsive. The delivery times are also shorter compared to aliexpress. I recommend!

Been using Cj for a few weeks now and they have been superb! Excellent customer support and I love that I have my own agent that is helping me grow my business with lower prices and faster shipping times. This is the best place to source products hands down

Very helpful customer service, guide me through step-by-step and very responsive. Highly recommended.

Very good customer service, they respond quickly and gives you the right informations you need. Thanks to Bianca, very professional and a kind person

CJdropshipping is a great platform for me. They also provide an agent for you in the beginning so that you can deal with it whenever the problems occur. My agent is called Katrina, she is a responsible and friendly girl who provide good services and answer my questions in very professional way. CJ will be my long term working partner and is a great company to deal with.

Great company to work with. You get an agent from the beginning. Mine is called Skye which is working really well and I have not had any problems til now. great work