Reviews for Chatway ‑ Live Chat Support

I recently had the opportunity to use Chatway Live Chat Support, and overall, it was a positive experience. The interface was user-friendly, making it easy to initiate a chat. I appreciated the quick response time; I didn't have to wait long before a support representative was available to assist me. The representative was knowledgeable and addressed my questions efficiently. They provided clear answers and guided me through the steps needed to resolve my issue. I also found the FAQ section on their website to be quite helpful. It covered a wide range of topics and offered quick solutions for common problems. One area for improvement could be the depth of information in the FAQ section. While it was comprehensive, some topics could benefit from more detailed explanations or examples. Overall, I would recommend Chatway Live Chat Support for anyone seeking prompt and effective assistance. The combination of responsive support and a helpful FAQ section made my experience quite satisfactory.

This app is perfect. We tried a lot of different chat apps and some were too confusing, some way too involved with AI - We just needed an app to help offer live chat when we were online, and FAQ's and a way for our customers to leave a message if we were offline. Pricing is awesome and helpful for small businesses. We really appreciate the customer service and pricing model.

Ik vind het een handige app/tool en heeft mooie functionaliteiten.

It's helpful for my business,exspecial inbox.

Very patient service, thanks a lot.

Inbox

i love it

I launched my new ebike Shopify webshop. I carried an accurate Live Chat App research out I finally installed Chatway. After some days of use, I'm so happy with my choice. It fully accomplish my needs in terms of communication with the website visitors. Definitely an easy and fluent way to manage with my potential customers. I strongly recommend this app for Shipify webshops.

Amazing support, app is fully functional ! Using it daily with my customers !

It is an amazing live chat app to communicate with costumers and the in-built app is also great, you can answer costumers from your phone. The Setup is also easy and takes about 10 minutes.

So professional, we have everything we need.

best

Its a great tool to manage your live support to the customers. Very prompt and the nice UI.

The live chat has been a great a addition to our store and the support team was very prompt as well. Highly recommended for new businesses who want a chat system in their website

It's a great app.

easy to use, fast, helpful

Great app and extremely easy to set up. Our customers enjoy using the feature, and it significantly improves engagement and conversion rates.

From the others i have tried. So far this seems the best. Good live chat support option people can use without having to signup but it is optional to leave an email which i do like.

Fantastic app, fast and responsive, clean and user friendly interface and I love getting notifications when I have a new message in the inbox

Very good and efficient to communicTe with customers

Fantastic widget for having a live chat feature on a Shopify site. Integrates well with a Facebook Business page as well.

I run a small business and started using this service without high hopes. To my surprise, it really helped me close sales, especially when customers worry about sizing. The ability to communicate directly through the inbox has been a game changer. I plan to use it for a long time. Marvin has also been great!

Responsive team helped with SEO on the widget and made it super fast and reliable. Will definitely be buying a few more subscriptions!

Great, simple and effective. The reason I went for chatway, I wanted someting straightforward easy to use and effective for the main purpose of web chat and chatway fulfills that.

Kyli & Karter's Kloset

2024-08-13

United States

This app is amazing I inbox the support team because I needed assistance I spoke to Marvin he was so knowledgeable and helped me until my issue was resolved. This app support team is A1 No need to use another app this app is all you need.