Reviews for Chargeflow Dispute Chargebacks

Carina was very thorough and had outstanding customer service skills. She explained the Chargeback process to me to ensure I was not confused by how they do business.

So far very helpful, and detailed. Juda was nice and efficient.

This app has been such a game-changer for my brand's operations! I reached out via email, and Boaz not only jumped on a call to help but went above and beyond multiple times. The support is incredible, and I honestly feel like this app deserves more than 5 stars. Highly recommend!

Great app! Couldn't be easier to install and let's us concentrate on running our business not responding to chargebacks.

I want to express my gratitude and appreciation for Chargeflow, especially for Maria's outstanding service. From start to finish, the support I received was absolutely exceptional. Maria went above and beyond to ensure all my questions were answered and that my issues were resolved quickly and effectively. Her professionalism, kindness, and thorough understanding of the process truly stood out. It's rare to find such personalized and efficient customer service nowadays, and Maria exceeded all my expectations. Chargeflow as a platform has proven to be reliable and user-friendly, but the incredible service provided by Maria is what makes the experience even more remarkable. Thank you, Maria, and the entire Chargeflow team for your dedication and excellence!

The Charge flow team provides valuable support by compiling and submitting online disputes to financial institutions on behalf of you. Their accessibility round the clock through chat ensures continuous assistance to help guide you in effectively presenting your case and increasing the likelihood of a successful resolution in your favour.

Chargeflow has truly exceeded my expectations! The team is incredibly supportive, responds super quickly on the chat, and is always ready to help. A special thanks to Maria – her patience and clear explanations have been invaluable throughout this process. Although I’m still anxiously awaiting the outcome of the chargeback, it’s reassuring to know there’s a team behind me that is both professional and proactive. The support so far has been outstanding, and I trust in their approach. Thank you, Chargeflow!

Very helpful with explaining the process step by step!. Happy with the call with Juda, he took his time to show me the steps and process for and against charge backs.

Great app to use if you make some sell !

They save you and your staff time, and are not many apps that do what this one does. Furthermore the app developers are working hard to give their customers good service.

Great application and company highly recommend

Boaz has been outstanding with his service!!!!!!!

Thanks to Mariane for her help. She responded quickly and professionally, and processed the refund promptly. I really appreciate the fast response and support. Thank you for your assistance!

The Steeping Room

2024-11-19

So far so good - the service is excellent and the onboarding is quite easy. Maria with support was super helpful.

Brilliant, easy setup & great assistance from Juda via Google Meet for setting up my alerts.

Discount E-Nails

2024-11-15

They really work hard to solve your chargebacks!

Very helpful customer service and always ready to solve any kind of problem. As for the resolution I cannot give an assessment as my paperwork is still waiting for the outcome, however, the response to the paperwork is very fast!

I'm currently dealing with chargeback problems, and Chargeflow has been a huge help. The onboarding with Juda was really reassuring, and the team is actively supporting me through this process. Highly recommend for anyone needing reliable assistance!

Chargeflow has been instrumental in automating our chargebacks, saving our team valuable time to focus on running our business. Our CSM, Boaz, has been fantastic to work with—he's guided us through the best practices for chargeback prevention and is always available to answer any questions that come up. The main dashboard makes it simple to track Chargeflow’s effectiveness in combating chargebacks at a glance. The clear breakdown of open, pending, and won/lost chargebacks, along with easy-to-read categorization, has made managing this process straightforward and efficient.

WAYYYYYYYYYYY better than shopifys built in chargeback support, USE THIS

Very good support from Juda and his team

Customer service is 10/10 ! Helped me to navigate a new chargeback - Thanks guys

Was extremely easy to set up and customer service was a plus ! Will give my option on it on a father note after continuous sales

Love this app. Saved us so many times and customer service is super responsive.

Had a call with Juda, and he explained how chargeflow works. He made sure installment was all configured correctly! Very easy to communicate with their customer support.Thank you for your help and time!