Reviews for CedCommerce TikTok Shop

I'm very happy with the TikTok Shop Connector by CedCommerce! This tool has made selling on TikTok so much easier. The best feature is how simple it is to upload products—just a few clicks, and my items are synced to TikTok. I used to dread the long process of manually uploading to TikTok and have tried other apps, but CedCommerce has made it quick and easy. Thanks to the real-time syncing, my product listings are always up to date, saving me time and effort. No more worrying about outdated listings or inventory issues—everything runs smoothly. CedCommerce's customer support is great. They are responsive, knowledgeable, and always go the extra mile to help. The TikTok Shop Connector by CedCommerce is a must-have for any e-commerce business looking to expand on TikTok. It’s made my life easier with effortless uploading, syncing, and exceptional support. Five stars, without a doubt!

Aditi from CedCommerce has gone above and beyond for our business, she is extremely helpful - even when the questions might not be related to CedCommerce. 5* customer service. The platform is also great, syncs products but most importantly automates the tracking numbers from shopify to the seller centre in TTS. This saves our company a lot of time and is an amazing feature. Thanks for everything!

I have worked closely with the team at CedCommerce, especially a particular employee called Suryansh, who has gone above and beyond to help me with our integration. There are a few tools on the market, but this one works really well and they really have 24/7 support to help you with anything you need. This has been a great experience, our products are online and we can now scale our sales on TikTok Shop.

Very easy to use and CUSTOMER SERVICE (Suryansh Singh Chauhan) was very helpful when i needed to migrate to the new app and cancel paid plan.

Absolutely amazing! The most helpful support i've experienced thus far! I would recommend this service to anyone who is just getting started as well as to advance their businesses.

I love the website, it is so easy to use. Also the support team are available 24/7 and let me tell you that they are very supportive and experienced. You do not even have to wait for a couple of minutes because as soon as you press the support button, they are there, in seconds. I love the website, I LOVE the way it is organized and I love the fact that if you need help, you will be given help right away.

I successfully uploaded my product on TikTok Shop with ease, thanks to the smooth onboarding process and excellent support. Highly recommended for anyone looking to expand their online store.

This is a great connector to bring your Shopify products over to TikTok Shop. I tried two others before settling with Ced (Silk Connector, ShoppeDance) - CedCommerce was the only one that would allow me to optimize the product listings directly on TTS for SEO purposes while still syncing inventory and orders. This is a must have feature for anyone trying to optimize their products for discovery on TTS. The customer service team for Ced is excellent. I've watched the feature set steadily improve over the past year as well as its reliability.

The Onboarding process and support I got from the agent was amazing. I was able to sucessfully upload products and have better understanding of how the Cedcommerce tiktok app works.

The app works well and has come a long way since first launching. The customer service is also very responsive and quick to deal with issues!

Great app, help team are quick to respond and very helpful

Still setting up, some features appear to be missing but this could be tiktok limitations due to how new the platform is. Support has been excellent so far, always a message away. Highly recommended!

I am working with CedCommerce for SEO for my shop and now using their App. The support is good and the app I am learning it bit by bit.. I recommend.

Great App, makes things a lot easier when it comes to inventory, order fulfillment, and syncing Shopify with TikTok seamlessly. Customer service is excellent, Vikram is always ready to jump on a call to fix any issue or help out with anything at anytime. Very pleased!

I would recommend because staff have been very helpful and patient

Happy with Ced commerce had a few small issues but always resolved instantly. Added extra development work for us. Just waiting for them to roll out, So we can have two separate tik tok accounts syncing. Integration is great, along with the pricing. Well recommend

I have used cedcommerce for a long time. Its ease of use, robust features, multi-channel integration, and outstanding customer support make it a must-have tool for any online retailer. I highly recommend CedCommerce to anyone looking to enhance their e-commerce management and grow their business efficiently.

We have a really large category of items so it is quite a bit of work to categorize to TikTok categories and make sure images are correct size. But CED commerce are really helpful and the support is great. We have used for other apps like Etsy and they have always been great. Thank you.

Many products don't sync the inventory properly with shopify and tiktok, customers order the products which we need to cancel. This issue has been going on for over 1 year but no fix has been done yet.

great customer service

Recently migrated from AfterShip to CedCommerce and their support team was amazing and made it super seamless!

It has been a good explanation from Aditi. We hope to stay in touch for future occasions in case there are any issues.

Srajan did an excellent job to help be onboard. The patience and willing to help is extra ordinary. The app transfered my products to Tiktok with few clicks. Highly recommended

I have used this app for almost over a few months now, I most say I have never been more impressed they level of service has been on point each time. Would highly recommend A***

HUNDREDS of orders did not get marked as fulfilled creating a mess for our company. Reached out to customer service and they kept saying "It's been resolved" when in fact nothing had been resolved and orders are still open. Unprofessional and strange customer service at best. AVOID at all costs. Two months later they are STILL trying to charge me, insisting that they connect with me over the phone, even though I've said I want to cancel multiple times, I've cancelled online and removed the app. Seems this company wants to STEAL your money.