Reviews for CedCommerce eBay Integration

Excellent support, very fast and reactive. Quickly resolved the small issues I had synchronising into my eBay account.

So far so good with great customer support. Happy with getting it setup. Will know for sure by early next year.

Support is absolutely stellar, and functionality is great too. Highly, highly recommend. I am seriously impressed and plan to use this for the long term.

Vishal helped integrate product pages from Shopify to Ebay with our images and content. If you are looking for an easier bulk update your all ebay items this is the best way we've found! This company saved me so much time once they set things up!

MODE Auto Concepts

2022-11-17

Australia

App is terrible, does not import, upload or push orders. We have spent two weeks with support, they do not respond to question instead make excuses that their servers are backlogged today, etc. not realising we have had the same issue every day for two weeks. They uploaded an entire catalogue, including items with zero inventory which sold on eBay. Now our seller score has been compromised because we do not have stock of these items. We have very large catalogue with thousands of products and this app simply does not work. Support is zero star, they do not communicate or respond to any issue.

I Have started using this app now that the eBay app is no longer to be supported. Found this app to be fairly priced and easy to use. Everything I have done so far on the app seems to work well. I will say the customer service is first class. With an easy open chat, someone usually replies right away and has resolved any issues I had very quickly and efficiently. Overall a good app and service.

So far so good - everyone has been so helpful. I just had Vishal assist me with something that I could not work out and he helped me within moments. The instruction is simple and clear so I will know how it myself next time. 10/10 - Thank you guys. Lifestyle Shopping 101.

I really liked the support team who patiently was with me for so many hours & helped me with my problem till it gets solved. Very Happy!

Brilliant app & extremely good customer service! Had a few issues that needed sorting with uploading products which were very quickly solved.

Excessive bugs in app led me to remove it after 3 weeks. First would not transfer all of my pictures from shopify to ebay. Then, some of the variants for items were transposed so the wrong variant name was applied to the wrong picture. This transposition wasn't even in the exact same listing, but a similiar, albeit different listing. Several orders were not transferred properly including products sold via Shopify POS were not properly pulled off ebay within a timely manner (12 hours is not timely) which caused the item to be sold again on ebay which then caused an out-of-stock demerit negatively impacting my ebay rating. Had another incident where an ebay customer bought an item, then minutes later in a second transaction bought a second item of the same thing, but the app only transferred one of the orders to shopify, presumably because the app flagged it as a double order when in fact it wasn't. When I asked why this problem occurred, they did not provide an answer, at all. At least 3 times when discussing these glitches (bugs), the response I received was 'server issues'. For comparison, I typically have about 500-600 listings from Shopify that are listed to ebay. The app developers are based in India which in and of itself is not a problem, but the customer service team that is available during US business hours are not app developers, so when a problem does arise it cannot be resolved until the app developers come to work during their daytime (our nighttime) which means any issues typically are not resolved for a minimum of 12 hours - which is not timely and I would not consider 24/7 service. The app itself is counter-intuitive and hard to learn, especially when some wording is definitely colloquial to India.

The support is top notch. All my questions are answered almost immediately. It is unfortunate that my previous app will be discontinued but as of now I am happy with how this app is functioning so far.

This is the best Shopify to eBay Integration app on Shopify with the best and friendliest support you can find. Having tried all other apps and with my high tech and programming knowledge, I can say that this is by far the best app, easy to use for everyone. There is a small learning curve like any app but once you figure it out, it's amazing, fast and efficient. You can create profiles and templates for different collections to help you upload them to the right Ebay Store Category without having to keep setting it every time on every product. It's a very well thought out and developed app. Very much worth the cost, don't waste time trying others, this is the best one!

I just started using it but it seems to be working really well so far. Easy to upload items directly from Shopify!

Early days but the app seems to be very comprehensive. The support is fantastic. I have already had a half hour video call and several immediate online chat assistance. Highly recommended.

The support team of this app is excellent; they always available to help. I'm learning to use the app, and they always ask if I need support or something.

great support. app works well and any issues are rectified quickly. good communication from support.

I got the best assitance from the Ced eBay team when I was standing up eBay app. They were very patient and very professional. Great guys. It was easy and seamless to switch from the free eBay app to Ced eBay app.

Needed help and Manmohan Singh was top notch, professional, and above all patient. He asked questions, and provided answers and the resources for me to learn it.

Outstanding Customer Service! 24hr help for me in Australia and this app works really well. So happy with its results so far

ho apprezzato molto il vostro supporto il team presente è sempre molto disponibile e il personale in chat ssempre molto preparato ...

5* so far with setup and support being top notch! Vishal has been on chat with me for 8 hours or more helping with setup and trouble shooting. App seems to be solid so far as well. Thanks!

I've gotten stuck quite a few times, because I don't have luck getting things to work easily. And the team have give amazing support! - Quick to respond - Always been available - Quick with the solution to fix it (And it isn't usually their app that's causing the issue, it's Ebay, or something else) Would recommend these guys! (And I'm still on the fee trial version!)

This app makes it very easy to upload your products straight onto ebay. They have great customer service and even extended my free trial to use more of the app.

Used this app for ten minutes, very confusing. You are expected to jump in the deep end and survive. Tried to end products on EBay, they show as listed No guides on how to upload and what to upload. Terrible, don't waste your time

Very easy to use app with helpful features. Customer support always willing to reach out when you need assistance.