Reviews for CedCommerce eBay Integration

The representative did an amazing job, In trying to find ways to assist me . Great customer service . Thank you !

Very helpful and prompt customer service. Grateful to have this resource when using a new integration!

Very helpful customer service! So fast reply! Never had this before. Amazing help, step by step. This what I really expect from an shopify app. Thank you.

An german translation for the app would be great. Overall the app connect with ebay, most steps are self explain. You could improve the Product Menu for more Usability (Template must be setup before Profile). Very helpful and fast support at any time with no costs in the free version that helps me very much. Thanks to all!

I'm going to be honest and say I do find this app quite difficult to use compared to direct via eBay, but that's most likely because of the number of varying products I have. What I can say without hesitation is that the customer support is very supportive indeed. It is amazing that they always fix the problem, and are always happy to send screenshots and explain. Overall, I am very happy, and cannot wait to get a hang of all the terminology.

On Sale Beauty

2023-03-02

United States

Fast and efficient service. Got to figure out the error I encountered and helped me solve it right away. Thank you.

It's quite labour-intensive to create multiple templates for each item. Previously on the old eBay app, you could select the item then fill in the required fields eBay needs on top of what Shopify has. With this app, you would have to review the item, then open another tab to create the product template and create the shipping template, then check that the templates were applied to the product. Several times that I had a support issue related to pricing or inventory not being synced, and it would take several weeks to resolve. The worst feature is the title matching between eBay and Shopify which doesn't work, and defaults to SKU matching no matter how many times I mention that I enabled title matching, support kept saying it was using SKU matching. One of my price syncing issue was found by support as being caused by a "pending offer" on eBay, but that offer was already declined long ago, then they gave up and told me to update the price manually on eBay. One month later, one of their representatives sent me an request to use their "site optimization" services because they found my site running slow. This last part frustrated me because they failed repeatedly to provide me with core functionality needed from their eBay app, and tried to upsell on other services.

They helped me with me with on everything I needed. he was an amazing help, this company, Ced commerce has amazing costumer service.

Great help from CEDCommerce eBay Team. Very useful and helpful information provided via screen share.

Makana Hut

2023-03-01

United States

Thank you for helping out. Very helpful with few of my issues. Quick response also which is always great.

Ho chiesto assistenza per il funzionamento di caricamento dei prodotti e sono stato seguito perfettamente, grazie al supporto di Rishu di ced commerce.

Funny Parent Gifts

2023-02-28

United States

Their customer service is top-notch and the app works great. Rishu was very patient and guided me through all of my questions and concerns over a screen share of my store. I'm happy to have found this app!

Customer service and support is Great. It is a bit confusing at first and I had a lot of errors in listings, so It took a while to get migrated from my old system

I wish we would have made the move to CedCommerce years ago. The support is amazing, but the actual process is more reliable than the prior method so many of us have used. 10/10 recommend if you need to manage ebay and shopify inventory!

Fantastic app and super customer support. Always happy to help with any query and the system itself worked flawlessly.

Received excellent help from Ced Comm team. Helped me with the integration of my Shopify to Ebay store. Would definitely recommend this company.

Rishu is very helpful and was able to answer all my questions. Thank you Rishu Harshit is great and knowledgable. He is extremely helpful and always have the answers when you get stuck. We are learning the app slowly and it is wonderful to have someone there to help immediately. Thank you Harshit Raj for all your help.

Very Confusing at first look but the customer support was excellent I had so many questions they answered no worries

Incredible support team - they talk to you in WhatsApp and also FaceTime you as required to ensure you can setup the integration, but the team are also experts on eBay and how to setup your store. Very amazing services and ongoing support, I can ask them anything and they help me solve it! The integration works like

The app is very easy and helpful also the support team responds immediately and solve all the errors you will get in no time really recommend. try it and you won't regret worth it.

This app makes transfer of items from Shopify to eBay easier. The support team is also great. Good job guys!

We were having errors so we shceduled a call and the team was very helpful in helping resolve. We had 2000+ products to upload and this app will be seamless in assisting us to do so. Very happy with the service.

I absolutely love this app and the people. Not only is this app easy to use, the support team is very helpful and always available to answer my questions.

Great App. Amazingly quick customer support. This App saves me so much time and effort uploading products from Shopify to Ebay. It's priceless. !

Awesome app. Helps with the integration and syncing of my products to ebay. Rishu is always there when I need help. Thank you guys.