Reviews for Candy Rack | All‑in‑One Upsell

We struggled to find an app like this that was both user friendly, and easy to integrate & install (we've got a complex, custom theme). Candy Rack was able to do both and more - it's really great, and the analytics are clear and simple. One of the top apps I'd recommend to any store owner - We've already increased AOV by 5% - 10%!

We have been using Candy Rack for about 8 months now and it has been really great. At first, I was a little hesitant because the price seemed kind of high, but it more than pays for itself every month. We have a lot of products and accessories. The accessories don't move as fast as our main products and Candy Rack helps us increase the overall order value as well as moving some of the slower moving accessories. I have only reached out to their customer service once, but it was a great experience. Santiago got right back to me and was thorough and quick to respond. He even went above and beyond and recommend some changes, which he did on his own. That was fantastic. Overall, I could not be happier.

What an app! I used 2-3 upsell apps but they were not the app I was looking for. Candy Rack is the perfect app for upselling and cross selling. But the customer service is even better! Santiago helped me out within minutes - he even did more than I asked. 100% satisfaction - 100% recommendation

Couldn't be happier with the customer service! Lucia was not only quick to fix my problems but also customized the pop-ups in my store. Great work, thank you!

I would give their support 10 stars if Shopify allows. Candy Rack's support is truly excellent. Lucia went above and beyond to offer her expertise on upselling strategies, tweak the look of the upsell pop-up for us and iron out some other issues for us.

This app is extremely powerful if you utilize it correctly. Highly recommended and lightning fast support!

I've only good things to say about the service and the app! 1 week into my trial. Contacted support to customise the upsell . Santiago attended to me and he was super awesome, so helpful and quick to offer solutions and he did such a nice upsell customisation for my store

The setup of the different upsell options is very easy and yet sophisticated. Possibility to customize the pop-up design is a plus too. The support I received from Lucia by Digismoothie when facing a small issue was excellent, she provided very helpful insights. Truly recommend :)

I almost never write reviews but I had to for this app. I use both Candy Rack and Candy Cart upsell apps by Digismoothie and it has been the best decision I've made for my store. I've tried so many upsell apps and none compare to this one, the simplicity and usability of it makes it applicable to virtually all stores. Just try the app and watch your average order value increase overnight, a must have app! Incredible support team to top it off.

Stayed away from upsell apps as they weren't very aesthetically pleasing but really love the design of Candy Rack and how it works with the store. An absolute pleasure to have received help from Lucia on optimising the app along the way. Highly recommended!

great app with beautiful design and very good support! you can trust me it is the best upsell app on the shopify market.

Been using the app for 2 years. It'd pays for itself 10x over and the support is great. I'd recommend it to anyone.

Your support team is so nice and quick, your app is so smooth, no error and conflict with others, I am using this app for some of my stores. Recommended app.

Great app, brilliant support. Been using this for over a year and works perfectly. Easy to set up and also real easy for customers to add extra products before going to the cart. We find this real valuable. The customer support is excellent; real quick and thorough. They have made some manual adjustments for us and when the app was conflicting with another app they did a lot of research and didn't give up on it and it got resolved! Would recommend!

OrnamentallyYou

2021-07-31

United States

Great app. Customer service is excellent, and very attentive. They pay attention to every detail and care for your interests. Also the functionality and features are probably more than you'd expect. You truly have flexibility on the implementation of this software!

customer service helps sort all the issues there for I update my review it really is a good app does the job & brings in loads of cash & affordable!

Incredible app and even better customer service. Any app company who uses intercom live chat are companies who seriously care for their customer. These guys are always available 24/7 to help, just message them via the live chat. Simply Amazing!!. The app itself is genius. Works fantastically well. Nice and simple layout without confusing customers and very very effective for upselling related products. Highly recommended app for anyone looking to upsell. 10/10 app, 10/10 customer service and 10/10 price. My favourite on Shopify by far!

Perfect Perfect Really Perfect!!!!!!!! This app very easy and very useful!!! very ingenious! Thank you Candy Thank You!

Amazing app, that helps us boost our yearly revenue by 5 figures. It is very easy to set up and the customer services are awesome and quick. If you have any store on Shopify download this app. You won't regret it.

They will do everything to fix your problem. Recommend it to anyone who just wants to increase your sale, just by implementing few things.

App funktioniert super und Support ist klasse! Durch die App haben wir deutlich höhere durchschnitts Warenkörbe.

Great support and an effective app when it comes to Upsell, easy to use and install. I would recommend this app if you are looking for an upsell which works as a pop-up.

I used this app to upsell my products and I must say that the service is amazing! They are always happy to help and go above and beyond.

To me, the best pre-purchase upsell app ever! It's very easy to configure and the AOV increase is instant. And the customer support is top-notch!

App works super well and is really simple to use. The support team is amazing and customized the app for it to have similar design to our store. 100% recommended for upsells!