Reviews for Bundles & Upsell | PickyStory

The App has some very good potential. It has great features and looks pretty clean. It can get a bit confusing but luckily the customer support is super helpful and will help you regarding everything! One of the best customer services I have experienced so far... :)

The app is quite hard to use, but the support team makes everything easier and simple to use! I'm very thankful to those ones that have been helping me and my store on that! If I could, I would give you a 1000 staar rating! Keep working on these amazing support! Thank you so much!

I have been searching for a bundle app that offers more customizations as far as the bundle as products. When I downloaded the app and chatted with Ugur Can, he was able to get me the customized look I have been searching multiple other apps for. Thank you for helping me. I will not become a customer with Bundles Upsell.

straight-forward to use, lots of options to customize the perfect experience, customer service is great!

In general we've had a good experience with this app but just this week it seems to have glitched out and isn't working on any of our bundles--I can't get to the dashboard so can't get to chat for support. Could someone please email me to fix this? cj@bothandapparel.com

So far so good! Definitely from the first touch with the platform it does what I needed! The support on the chat is live and very helpful!

Great experience so far. Everything works perfectly fine. The customer service is excellent. You get a reply within minutes. Mr. Ugur Can helped me to solve the issues I had very quick! Lovely App. :)

The team is super friendly and very helpful. Their live chat system is great, I had a question about setting up an upsell and a few minutes later they just did it for me. Super happy with the app, I would highly recommend it!

PickyStory customer service is SUPER fast and very helpful! I have used multiple different bundling apps and this one is the best so far.

COUTUKITSCH

2023-06-15

Canada

Great customer service and very versatile app. Didn't find that other bundling apps offered the same level of customization compared to PickyStory.

Ugur is a weapon on customer support. Killing it. Cheers. I have to fill in 100 characters so there we go.

Excellent Help and customer support, Insanely quick help will recommend. Very good app for bundling also!

Very good customer service, it helps a lot. It has the viedo to show you how to setup step by step.

I am extremely impressed with the exceptional service provided by this platform, and the user-friendly nature of the pickystory upsell feature makes it easy to use. I highly recommend it

10/10 Love this app and the support team are absolutely awesome. They will build a bundle for you and send you videos of how they did it so that you can replicate it yourself. They also take on suggestions for future releases as well.

Great customer service! Helpful live chat with agents who try their best to solve your request or problem:)

Seems like it has a lot of potential and the most helpful team for onboarding my store! Thanks so much for all of your help!

Minimum characters 100: Very very very very very Very very very very very Very very very very very Very very very good service.

I recently started using the Pickystory app on Shopify and it has completely transformed my store's product recommendations, providing personalized and engaging suggestions that have significantly increased customer engagement and sales. It's a game-changer for any e-commerce business looking to enhance the shopping experience and boost conversions.

It's an amazing app that helps you a lot with Bundles, and if you have any issue or doubt there is the support team that It's always ready to help you.

Good service. Live chat is very helpful. Agents are very patient and try their best to resolve the issue.

Excellent customer service. This app is exactly what I was looking for. Shopify wouldn't allow me to create bundles with variants the way I wanted to. But I'm now able to customize my offers.

I am very impressed with how user friendly the app is and the customer service has been very responsive and helpful. I highly recommend this app!

I had the pleasure of being one of the first clients of PickStory, and I must say their service is absolutely exceptional. From the start, their team demonstrated a remarkable level of professionalism and attentiveness. Despite a miscommunication along the way, they handled it with utmost care and efficiency, ensuring that my needs were met. Their dedication to customer satisfaction is truly commendable. The quality of their work is outstanding, and their ability to capture the essence of my story surpassed all expectations. I highly recommend PickStory for anyone seeking a top-notch storytelling service. They truly go above and beyond!

Honestly, this is a decent App. I loved the UI and it's so easy to get started, but unfortunately, the support isn't what it used to be. I had used them in the past, and decided to give them a try to find another way to display my cross-sell. Unfortunately, I ran into issues displaying the App on my theme. But, working worked with other App developers in the past who have been able to work around this, I expected the same from this team. That was not the case. I explained this situation to one of the agents who advised me they would escalate the matter. When I hadn't heard from the team, I emailed the agents and informed what other 3rd party shopify app developers had mentioned. Immediately, I heard back from the team telling me that it was exactly as the other developers had said and advised me to reach out to my developer to fix. I explained that my theme isn't an issue but the app is not displaying appropriately and I haven't heard back. Again, I've worked with Pickstory in the past. And had the same theme and the App work fine. The support at the time was AMAZING. I'm not a programmer but I don't think my theme is the issue since this worked before. And I hate using this review as a means to reach out but when I tried to check in on the matter, I haven't heard back. It's a good app, but if you have issues, you will be advised to reach out to your developer