Reviews for Bundle Builder

Support is friendly and helpful. The app is good, but adding more customization features would be helpful. Support helped me submit a feature request for bundles not showing the pre-discounted price along with the discounted price.

I have tried getting onto support with no success. The app has been updated and no longer works on my store to show line item properties on the admin end. Looks good from the customer end, but once the bundles are built, my team has no idea what is actually IN the bundle. There is no support or troubleshooting available on their website to address this issue. As a paying customer, it is just unacceptable...

Excellent!! Fast work and response. Gets it right fast! Saved me hours of work. Cost effective!

ABOVE AND BEYOND!!! Natalie, the wonderful young lady who helped me, went above and beyond to assist me in getting my store up and running. She was with me from the beginning when I had so called “Shopify experts” building my store that had no idea what they were doing. She’s been with me then until now and always helpful and gracious. She was patient and extremely knowledgeable of the Bundle Builder product. The Bundle Builder product itself is simple to set up, very user friendly with great features. They also have a great on-boarding process to walk you thru so you’re not left alone to figure it out if you’re not quite sure how it works. The price is very reasonable for what you get and the customer service that you receive if you have a question or run into an issue is great. I highly highly recommend. Bundle Builder is the best!

Excellent Design editor support on live chat. great team!

awesome!!!

The developers do not only help you with completely adjusting your bundle, but also help you if you have issues with your theme and website. It's such a great service.

I recently encountered an issue with the manual cart integration for my Shopify store, and Dale from Bundle Builder provided outstanding support. Dale’s prompt response and precise information resolved my issue quickly and efficiently. The exceptional customer service and smooth process made a significant difference. I highly recommend Bundle Builder for their excellent support and dedication to helping their customers succeed!

Works mostly well and the support is very good. We use it to make prdouct bundles (present baskets) and the user experience is very good. Also the support even helped Friday evening, so we can run our promotion on the weekend!

The app is very functional and easy to use. The customer support is second to none, absolutely top-notch. They even customized my bundles to meet my needs and to display the way I really wanted on my website. Highly recommend this app and this company.

Not only the best bundle builder app on Shopify but the best customer service. Natalie is awesome and so patient with my silly questions. She helped me troubleshoot and get me together. When I'm on the cover of Forbes magazine, it's because of Natalie and Bundle Builder.

The app is great and we recommend it if you want to offer bundles intuitively. Support is very responsive and helped me solve compatibility issues with my theme. I recommend it 100%.

Support has been great. Experience so far has been good with slight tweaks to the app.

Do not use. Over priced, support ignores tickets and every time someone adds to cart it creates a duplicate product that shows in 'Shop All' and clogs up our back end. Avoid at all costs!

Working with the team at Bundle Builder has been an amazing experience. They are knowledgeable, helpful, and have gone above and beyond for our company to provide an experience our customers desperately wanted. Not only have they been able to guide us through their app, and make adjustments that would better suite us, but they were also able to work with us on pricing. They've been a huge help at every step of the way! We highly recommend working with this attentive team!

I had a problem with my theme and they solved it for me. It works flawlessly and the customer service is 5-star.

I have never had to leave a review about an app before, but this app has pushed me to my limit. Out of absolutely no where, they decided to change a link of my bundle, which we are sending £5k+ of paid traffic towards per day. AVOID LIKE THE PLAGUE - there are better alternatives out there.

Absolutely amazing, Dale was beyond helpful, kind, quick and understanding!

Bundle builder is a great product. It has helped increase our sales by a significant margin. More importantly the team has been incredibly helpful. Couldn't have asked for better customer support and onboarding experience. They actually listen to their users! Excited to see what they implement next!

App keeps charging customers the wrong price at checkout. Seemingly at random, the app will not charge customers the correct price based on what they selected. And we're unable to recreate the issue on our end to try and resolve it. Support has been very slow to respond.

Customer service is top notch! Natalie and Rhys have been excellent to work with to get the issues resolved with fixing our Bundle. It did not work with discounts and Shop Pay. Turns out it is a Shopify internal issue and we are still waiting on them. Natalie and Rhys also updated our theme and it works and looks so much better than before on our website! Very happy with our experience!

bundle keeps making clones of itself and getting activated on the website. have tried to get in touch with the company but they havent responded either.

Natalie was so helpful in showing me how to use bundle builder! Although I’m still figuring it out she was very helpful and willing to help and offered to help at any time! She was very clear and precise and answered any questions I had! Thank you Natalie! Really appreciate it!

Complicated application to install when you have a personalized theme even if it is version 2.0. Their customer service is too slow, for 5 days I have been trying to correctly install their application which does not display the bindle in my store - I will have to delete it but a big waste of time this holiday season.

I met all my needs with this app. It's great! Special thanks to Natalie Scott to the great support. I recommend!