Reviews for BSS: Product Variants Options

Coffea Roasterie

2023-12-04

United States

Overall great experience with using this app! When we ran into an issue, the customer service was amazing and they got it resolved very quickly. This app is definitely a keeper.

Excellent customer service! App needs some more features like effects and other variants for color swatch. Overall 4/5. Customer service 5/5!

I recently integrated the 'BSS: Product Variants Options' app into my online store to enhance my product listings with custom fields. My experience has been nothing short of amazing, particularly due to the exceptional support and service provided by their team. A special mention goes to Jennie, who was a cornerstone in ensuring a seamless experience. I faced some technical challenges initially, but Jennie and the tech team addressed these issues with remarkable efficiency and speed. Their response was not just quick; it was coupled with care and a personalised touch that is rare in customer service today. The 'BSS: Product Variants Options' app itself has transformed how my products are presented. The ability to add custom fields easily has allowed for greater flexibility and a more detailed display of product information, enhancing my customers' shopping experience. The app is user-friendly and integrates seamlessly with my store, making it a valuable asset for any online merchant. If you're looking for an app to add custom fields to your products, 'BSS: Product Variants Options' is the way to go. Not only will you be using a tool that greatly enhances your product listings, but you'll also have the support of an incredible team who are genuinely dedicated to your success. Thank you to Jennie and the entire BSS team for your phenomenal support. Your hard work and dedication make a significant difference!

Works very well.

My first time setting up the option set wasn't successful. Luckily BSS has great customer support. Emma helped me activate the option set. Love the UI, very intuitive and easy to use. And its minimalistic button also blends nicely with Dawn theme.

Bashtags

2023-11-01

Hong Kong SAR

We make personalized pet ID tags so it's important for us to collect personalization details from customers when they make a purchase. BSS Product Variants Options app is easy to install. The option fields created seamlessly match the looks of our theme. Although we had problems with showing the options/variants in the cart in the beginning, it only took one email for BSS to understand our problem and they fixed it within the same day! Special shoutout to Emma who guided us through the process in a very professional manner.

Both Emma and her technician did a wonderful job at assisting me with my custom products on my website! It was a headache to try and figure out my particular issue on my own, and as soon as I reached out, they responded very kindly and quickly. They fixed my issue and I am now able to successfully run my website the way I initially intended. Thank you so much! You will not go wrong with this app, and it is definitely worth your time :)

This app is incredible. Works exactly a I need! And, when I had an issue, the customer service was stellar! Kudos to Jena and the engineers for addressing the issue - which was highly likely related to a custom theme I'm using. Thank you!

I got in contacted with the team at BSS as I needed a little custom development work for this app. The app works perfectly however I needed to display a message on the cart page under some conditions. They had no problem in assisting me. The developer on the project was very good, a big thanks to Tien DVD who made this work seamless for me. Also any small changes I needed wasn’t a problem at all. Thanks once again.

Very quick support, Many functions. The support team is very kind and quick to respond. Our theme could not be adapted to the app at first, but thanks to the quick support, we could add and fix it in only few days!

Emma has been a great help in connecting the Wholesale all in one app with the Variant options app. Everything works well now. Whenever questions come up, Emma is always there to help. The variant options app helps us enable our customers to upload print data. Now a function has also been added that the data in the backend is provided as a link in the order when the order is triggered. The support is very helpful and works quickly.

I've been using this app for a few months now for my wholesale store and everything has been great. I've experienced little to no issues and when I have had any confusion, their support staff answers promptly and efficiently. I would happily recommend this for anybody looking for functionality and customization to their store.

Had some initial issues with integrating into my theme, but Joy was so helpful in getting it solved! Only took a few days to get multiple issues fixed and now the store is up and running. Don't freak out if it doesn't install perfectly, just ask for help!

Great app, easy to use, and most importantly good and fast customer service!

Title: A Game Changer for Product Customization! ⭐⭐⭐⭐⭐ I've been using the BSS: Product Variants Options app on my Shopify store for a while now, and I must say, it has been a complete game changer for my business! This app has provided me with the flexibility to offer a wide range of product options to my customers, and the ease of use is simply outstanding. Setting up variants and options has never been so seamless. The intuitive interface makes it a breeze to customize products and create a user-friendly shopping experience. Plus, the ability to upload images for each variant has really enhanced the visual appeal of my product listings. Furthermore, the app's stellar customer support team has been a real asset. They're always quick to respond and extremely helpful with any queries or customization needs I have. Overall, the BSS: Product Variants Options app is an absolute essential for any Shopify store looking to offer a wide range of customizable products. It's transformed the way I do business, and I can't recommend it highly enough! ⭐⭐⭐⭐⭐

Monsieur Cam

2023-09-22

France

Great App ! Perfect for our need. The support is very helpful and very professionnal.

BSS is a great app to use. I had some queries and someone got back to me really fast and helped me fix the problem. Would definitely recommend! Great service.

A really helpul app. Without that App my products are just half that good. And a very fast Shopify Support Team! Jolie Nguyen had answers for All questions and works very efficent. Also always very friendly! Thanks Jolie!

It worked very well once the app was installed and configured By Emma and the technician. This app allows me to add configurations to make the leather journal custom to their liking. Thank you once again.

This is the best app for product options I tried! The settings are very intuitive so you can create an option set just in a moment. I love that you can add image swatches instead of just the colors. Also, I had an issue at first because the app wasn't showing correctly but the support was excellent (Thank you for your help and patience Emma and team!) I can only strongly recommend it!

I would recommend this app to anyone searching for a product & variant app. This app is everything a business needs to offer variants. The support team always help me solve issues promptly!

This is a great app for adding additional product options since Shopify only allows for 5 options. Not only that, but having the ability to add different styles of options such as, color swatches, text box’s, check boxes, etc really helps add to the professionalism to your products. I have had a couple of issues while using their app. The customers selected options would not show up when added to cart and purchased so I couldn’t see the customers selected options. However, I simply reached out to their support and they fixed the issue very quickly. Their support is top notch and will do anything to make sure you are satisfied and the issue is fixed. Definitely recommend this app for additional product options.

Cannot rate this product and and team highly enough. We used it to get some extra variant options set up and when we were having issues the team went above and beyond to get things set up and styled right plus even give us tips and pointers on how to get things done. Completely worth using. Lovely developer team behind the scenes. Big shout out to Jennie P!

Very Very happy. Plugin has a great range of functionality. Little incompatibilities with our third party theme were solved in less than 12 Hours. Outstanding Support! Thanks to the Add-On we were able to transfer our big variations from Shopware to Shopify flawlessly.

The application works exceptionally well, and the support provided is prompt, accurate, and fulfilled my requirements. I am highly satisfied with its performance. The customer service team was efficient in addressing my concerns and ensuring a smooth experience. The application's functionality met my expectations, and it proved to be reliable and effective. I appreciate the responsiveness and dedication of the support team in resolving any issues that arose. I highly recommend this application to others seeking a reliable solution that delivers excellent results. Please continue the great work and keep up the outstanding support.