Reviews for BSS: Product Variants Options

Love it.

Used for a couple of years, unlimited options but the backend gets seriously slow, also loads every single option sitewide, I had 900 option sets everyone is loaded on every single page, which impacts performance and in the end took the html size to a point it broke my product structured data, products started dropping in search rankings, all structured data removed. They looked into it and said they would fix it, but no update came was still broken after weeks, couldn't wait any longer for something that's a very serious issue and had to spend over a week creating all option sets again on another app. Export won't work if you have too many options. They should spend some time refining the app and its performance instead of just keep adding features. Updating my theme, I had to wait for them to manually install the app, ajax cart didn't work properly. Also had issues with variants not working, adding wrong quantity to cart, breaking add to cart button, had so many issues would NOT RECOMMEND!

I absolutely love the way this app is organized. I save so much time by duplicating options instead of re-doing every item page like I used to. The support has also been wonderful and they always answer quickly and solve my problems. The only downside is that I can't keep track of stock if using their options to show my customers different colours/styles. But that is a Shopify issue, and not up to the app developers. Really hope shopify deals with that soon!

I was in need of an app to increase my options and flexibility for variants within my store as I found my variants in my theme to not be suitable. So I reached out to the Shopify forum and asked if there was an app available for this. I was recommended this app Product & Variants Options. This app at first appears confusing to use because there seems to be a lot of options on the menu on the left hand side. However, once I’d had my induction call from the team they showed me how easy it is to use the app. I found that it looks good too. I like the options it gives you within the app for swatches or a drop down menu. It solves the problem I had. Jena Nguyen​ is very attentive when it comes to customer service and is more than happy to help you. If you forget to reply, like I did, she follows up just to make sure everything is ok with you and the app. UPDATE 01/04/24 - I am still using this app, I ran into a problem where products with drop down menu options weren't being added to the cart for the customer. I contacted the customer services of the app and they swiftly replied. They apologised, and asked if I would give them a chance to fix the problem before I changed to a different app. Within a couple of short hours I had a reply stating their engineers had fixed the problem. Low and behold, they had! Very pleased with the outcome, the customer service from Jena, and the app. Thank you!

BSS: Product Variants Options -app works great! We are using it for basic customisation and it works like it should. The customer service is good and they respond really quickly when needed.

Great and swift support when needed!

Let me share my experience with this amazing app I've been using on my Shopify store. Since installing it, everything has been so much smoother and easier. The best part? The interface is super user-friendly, making adding and managing product variants a breeze. Now I can customize everything to my liking, tailoring it to my store's specific needs. And most importantly, my customers love the clarity and organization it provides. Sales have gone up, and positive reviews keep rolling in! I would definitely recommend this app to any store owner looking to streamline product management and enhance their customers' shopping experience.

Great and reliable app, I was very pleased with Jolie's special support and quick response.

Customer support was excellent! Very responsive and reliable.

The only add-on app that supports in the variant level. Customer support Emma was very helpful on every step of the way until all my concerns and issues were resolved. Highly recommend this app.

Works very well. Prompt customer support. Would definitely recommend

Goede service. In het begin wat problemen gehad met het instellen, ze reageerde snel en oplossingsgericht. Ze lossen het dan ook netjes op en enkele aanpassingen worden op maat gemaakt. Top app.

Simple, clean and fast. Really good support that solved my issue within an hour!!

Excellent customer service, they go above and beyond to make sure the app works perfectly on your site.

Excellent customer service. I needed help with a manual execution of adding in variations. The team made it super easy to get help and entered my customization code for me in as little as three hours. The support was excellent from both the tech and the customer service rep. A+

really nice app, and the customer service is excellect. very helpful and very quick to respond.

Jolie and her team was very helpful and responsive in helping me with issues and installation onto my website. It's now working great, and I'd recommend anyone give this app a try who is looking for more than 3 options for their products!

Great work! Thank you for your time saving support.!

AMAZING APP and EVEN BETTER CUSTOMER SERVICE!!!! I requested a custom design element for their app and within 48 hours it was completed to perfect specification. I couldn't have asked for a better experience and would recommend this app and company to everyone. Jocelyn in customer care was very helpful and responsive!

Great app, we're only using it for basic customisation and works as it should. There was a little bug we found but Jena and the team were very responsive and fixed it in no time

Very great App! Perfect Support! Thanks to Emma & the BSS Team!

VERY GOOD SUPPORT

The app wasn't so helpful as it did not have the features I needed for my specific business...BUT the service was amazing! thank you Jenna for your patience!!

Helpful, very attentive

great application with best customer support.