Reviews for BSS: Product Labels & Badges

Everything works well now thanks to Amber and the technician Hoang. Although the problem shouldn't have occurred in the first place, they fixed it quickly.

We are very happy with this app so far. The customer support has been excellent. Highly recommended!

Very quick and detail changes. The supporter Gigi, was very kind and understanding person. Highly recommend.

Jaggad

2022-04-19

Australia

Great App, very responsive to help requests. We had a badge issue on our product image after going to a carousel format, Gigi was able to test and forward through to their dev team very quickly.

Easy and friendly apps, Very useful function and helpful team. Solve all my question promptly. Nice experience!

The app support team is very helpful and quick to solve any problem we have. We highlight Gigi (the supporter), Ngoc Hoang and Duc Duong (the technicians) who were in charge of our last report.

I had a problem with the labels and they fixed it right away, now everything works perfectly. Thanks Amber

I've used this app for months and found it easy to install and use. There're plenty of labels to choose from. What's more, the support team is responsive and helpful. Gigi Nguyen is responsible and keeps explaining or helping patiently. I was satisfied that they offered help immediately soon after I reported the issue in upgrading to Dawn version 4.0. Recommend this app.

It's a simple application but it does what's needed for me and great support when there is an issue.

Whatever they did to change my badges broke my store and left my checkout button not work. I have emailed and NO response.

The lack of customer support has made this a 2 star app for me. I have ran into issues on 2 occasions now where it's not displaying on my theme and both times it has taken me multiple messages on separate days to get one reply from them.

Brakeburn

2022-04-12

United Kingdom

Had some issues due to my theme but Jinny as the supporter and Viet Cuong as the technician were very helpful and solved the issues promptly.

A user friendly app that resolved many issues regarding my label and badge needs. I have received a great technical support from Jinny as the supporter and XuTho as ​the technician in a timely manner.

Great support from Jinny. Fast response and very communicative. Fixing an issue will never be a hassle anymore. The collaboration between Jinny as the supporter and Tien Loc as the technician make my store become alive again. Thanks, team!

Awesome customer service! Jinny and Ta Cuong Have helped me tremendously! this is the perfect app to show which products are available in store or online based on tags!

Very nice app. Customer service is excellent. The theme I'm using required a bit of customization. Gigi was very responsive in communicating and following up with my requests and their tech person (Duc Cuong) implemented fixes right away. Keep up the good work guys!

Had a few issues with our theme after installing, but Gigi and Ngoc were quick to get it fixed for us. Happy to have a great team we can continue to grow with that will support us.

Richtig toller Support! Schnelle Problemlösung, super nettes und unkompliziertes Team Zum Empfehlen.

Very good support. I had problems installing the app but the support team installed it for us quickly and exactly how i wanted it.

Jinny really helped me with my question on the labels, and Hoang was quick to fix it on my website. I'm satisfied with the support and the application. There are many options available to make badges and labels, so you can let your creativity loose on that. And if you need help they are quick to awnser.

Very nice app. Customer service is excellent. The theme I'm using required a bit of customization. Jinny was very responsive in communicating and following up with my requests and their tech person (Ta Cuong) implemented fixes right away. Keep up the good work guys!

This is a great little app that all websites should look at installing! I use the app for both product badges and labels, which creates a more pleasing display of my products. Gigi is the supporter and she's fantastic, she's quick to get back to me, and understands what issues I have had (that were fixed within the next day!). Ta Cuong is the technician as he did a great job implenting the improvements as per request that Gigi forwarded to him efficiently. I will be a permanent user of this app :) The app doesn't sound essential, but it really is, it was exactly what I needed and all types of businesses would benefit from it. I use the product subtitles to display '100g' for each lolly I stock, so that I don't need to waste title space to include '100g', and I use the product badges to display the GF symbols on relevant products. I pay to include the feature of applying all labels and badges with product tags, which is a life saver, and very cheap. I will use this app for when my store has sales and other promotions, to display it as a badge on the product images, and would tag relevant products with 'sale' to make it efficient :) Thank you so much Gigi and Ta Cuong!

The app is easy to use with great customer support! They provide a live demo and the staff Gigi was walking me through the whole process and answered all my queries/problems. Highly appreciated! :)

Super support ! Très rapide et à l'écoute des besoins :) Merci à Jinny, Janne et Binh pour leur aide précieuse.

The developer has fixed any issue I've had regardless of the complexity. The best thing is that I can upload any image I want. I highly recommend this app. Special thanks to Gigi in customer service and Ngoc Hoang in tech support.