Reviews for BSS: Product Labels & Badges

Although they are supposed to charge me $15, and that's what it says on Shopify, I found out after a year that every month they charge $20. I contacted them, but I received no real help, only being ignored. You should therefore check the charges with them

Bowling World

2024-09-20

United States

Easy working with customer support. I had an issue, gave them collab access and they worked it out immediately.

A very easy app to use, great labels and awesome for a free version. The support team was really helpful and got back to me instantly when I messaged. I now have this app on my store and multiple others! Cheers guys

Great support

ARTDECO Online Shop

2024-09-18

Germany

The support team is very quick in answering questions and finds good solutions for our cases.

An employee of the company persistently contacted me, urging me to delete or change my one-star review after my initial frustrations with the app. They reached out via email, WhatsApp, and even called me directly, which I found rather unusual and somewhat uncomfortable, especially given how easy it is to switch to another app. Originally, the app caused issues, breaking both my homepage and product page, leading me to uninstall it. However, after giving it a second chance, the app worked well, and I am currently using the free plan. Despite the app’s eventual functionality, my initial negative experience and the follow-up behavior from the company left a lasting impression.

Savvy Colombia

2024-09-17

Colombia

Great support even though the time difference is really big. The app works realy well.

Kuvings Deutschland

2024-09-17

Germany

You quickly solved all the problems! I'm very satisfied with this app, and the customer service was very kind. :)

Fitporn® - Healthy Food, Looking Good.

2024-09-16

Italy

Fantastic customer support!

It is a good app and fast support, can recommend it.

Småfolk.dk

2024-09-10

Denmark

Very kind, fast and helpful support from Jena. I had an error where I could not get labels on all variants of my products. It was fixed very fast - and works perfekt now.

Fillion Électronique

2024-09-10

Canada

The app is very useful and meets our needs. The chat support is fast and efficient. They were able to help us quickly with a technical issue.

Estoy pagando la aplicación pero nunca muestras las etiquetas o banner que uno configura la dejare de pagar

Super easy to use and customer service thanks to Jena was incredibly quick to action and resolve my issue. Would absolutely recommend.

DVS Shoes

2024-09-09

United States

Dear DVS Shoes, Thank you so much for your wonderful feedback! 🌟 If you need any further assistance or have more questions, feel free to reach out to us via Live Chat or email us at support-sbc-ta@bsscommerce.com. We’re here to help!

The application is currently functioning flawlessly in one specific language, demonstrating its capability and reliability. When I brought this issue to the attention of the company, they promptly addressed the concern, taking swift action to resolve it over the weekend. This level of responsiveness not only showcases their commitment to customer satisfaction but also highlights the exceptional and friendly support they provide to their users. Such dedication to excellence is truly commendable and fosters a positive relationship between the company and its clientele.

Helpful staff solved my problem right away.

Great, simple to use app and devs are very supportive and quick to respond.

Absolutely brilliant support from BSS. I was having display issues with my labels and the team (especially Mabel) went above and beyond to help me. Great app and even better support. Thanks to the team!

Very helpful ,quick response and app running perfectly!

Quick support!

APP在設定及套用非常靈活好用喔

Jena was amazing help!

Really a great app and support team

Great app, easy to use and what a great and friendly support. Thank you Yena for helping me so quickly. Keep up the good work :-)