Reviews for Boost AI Search & Filter

I am very satisfied with the application. Not only does it look great, but it is really fast and has improved the e-shop in terms of SEO. The support works great - we wrote over 40 emails in a week, where they helped me set everything up correctly and integrate it with my requirements. 5 stars out of 5! good job!

Great app - great support. 10/10 recommend

We use this app on many of our brands and it works very well. Boost system is really powerfull. We had an issue working with subdirectories and Boost support helped us to fix it very quickly. I grandly reccomand.

Super app og virkelig god support, der også hjælper med at tilpasse appen til dig behov, hurtigt og effektivt.

Sajid, the developer, was extremely helpful and quick with the custom changes that were required! Thank you :)

apps bit buggy between former version and the newest the turbo version, the latest turbo version is launched while it is not ready, third party integration gone, and also the visual editor is bad compared the previous. Support is slow for this expensive subscription should offer 24 hours chat support

Absolute fantastic app and world class support! A must for any shopify store.

Great application and support. Charlie thanks for your help!

The app does everything you can think of with filters and then some. It is exactly what we were looking for. The dev team was also able to do a couple of custom edits for us for no additional charge and was very quick and responsive!

Customer service is awesome! I had some problems with one of the filters on my Shopify page. I emailed customer service and they responded within 1 day. Rep was polite and knowlegeable. After sending her some screenshots she was unable to fully resolve my problems and escalated it to the technical team. I thought sure that I would never hear another thing but they responded quickly and with some screen shots and access to my site were able to correct the problem. I was pleased with the short time it took, about a week from the first email to the resolution.

Very helpful and fast!

TERRIBLE SUPPORT. Their "live" chat is a joke...their response is slow or not at all to email. FOUR REQUESTS to try and solve a simple issue and it's still not resolved. Inability to respond or solve issues even after providing video and screenshots. Clearly their support is overseas as when they do respond it's in the middle of the night here in the U.S. DO NOT USE!!!!! Maybe now they'll respond. this is what you get when paying them over $200 a month?!

Fast

I will lead off with this, as a web developer with many clients, I always recommend Boost as the ideal app for Search/Filtering, but even more importantly product recommendation widgets. There are so many apps out there that do similar functions, that's just the reality. It is how to decide which rises to the top as the cream of the crop, and that'ss 100% Boost. Coming from a very pricey competitor, LimeSpot, Boost blows them out the water with value and most important and above all, customer service and technical support. Aside from the stunning application itself, the support is top-tier. I have been using Boost with all of my clients for almost 5 years now. What I've come to learn is their stuff works amazing out of the box, but with the help of their support team, works even more amazing applied to how you need it. I have been working with Joseph closely to help optimize and improve the out-of-box function of these widgets to cater towards my customers and optimize upsell on our site. He's been amazing, prompt, detailed and understands exactly what I am trying to do. It has been outstanding working with him and watching him turn my ideas into reality. Our widgets are very fine tuned now, and our sales are being driven. I will continue to recommend Boost to all my clients and look forward to working with Joseph to make that a reality one by one. Thanks Joseph!

Terrible support AND does not fully uninstall! Boost leaves snippets of code and will seriously mess up your formatting. Lost sales and days of work.

Sage and Paige

2024-05-15

Australia

Stephen and Will did a great job. They are very patient with our request back and forth. We have got a great result from them. Highly recommended.

Very helpfull trying to fix bugs on site.

Had some issues with the filter layout but quickly help from the support department. Now all looks good again. Using this plugin for all my 7 stores. Thank you very much!

Superb app and even ven better support, Oliver has been extremely helpful and accommodating. Thanks!

DO NOT DOWNLOAD! After deleting the app my store was ruined. All of my collection pages were gone, and I had to manually restore them.

Great customer service. Oliver helped write some custom code to ensure our promo messages looked great on the frontend!

Great app and excellent support. We've been using the app for quite some time now. Recently we had a small issue which was resolved in no time. Highly recommended!

Works well and tech support respond in a timely manner. Highly recommend

SAYN

2024-05-09

United States

The support is some of the best I have ever experienced from a platform. Any issue you have is resolved within 24 hours. The platform itself is great as well.

Harrison and his team are A+++. Not only is the app outstanding and targets big conversion areas of the website, but Harrison is always ready to help customise what we need to adapt to our particular website. I've been so impressed with his responses and trouble shooting.