Reviews for Boost AI Search & Filter

I needed to have the collection template modified, so I created a ticket. Within that day, I got a response back from the Boost team. They were very responsive and professional, and were able to make the custom code change for me in a timely manner. Thank you Charlie and Oliver for helping!

Great app and excellent service provided by the development company. Highly recommended.

We spend about $2,000 a year on this app. While it generally works well, the customer support is terrible. They offer minimal help and treat you like an idiot when issues arise. Currently, our prices have shown as $0 for four days due to a sync problem. Despite trying both manual and auto syncs, the issue persists. Jayson from tech support suggested we schedule a synchronization, which we already did without success.

Beyond Retro

2024-08-09

United Kingdom

Great support and always looking to help. Account manager too! Massive bonus.

I have $300 of unpaid earnings in my affiliate account. I have sent you many emails requesting the release of the money, but I have not received any replies. You are continuing to ignore my emails. This is the final email I will write to you. If I do not receive a response to this email, I will uninstall the app from my Shopify client stores. Username: viwary@outlook.com

Once we uninstalled, this app completely crashed and removed the products in our collection pages. You can only see the header, the footer on any collection page. What kind of malicious code did you add to your app? Can you fix this mayhem you caused?

Good One!

Great support, team is always very kind and helpful. We have been using this app for quite a while now. App has any useful features and excels in offering extensive customization options, perfect for allowing us to create a more immersive experience for our customers. 5/5 stars

Jack is fab at helping us get the right look & feel for our website!

Very good app, support is fantastic, had an issue with translations but they logged in and fixed it really quickly.

Nice App, It is easy to navigate, and they have great support that can able to help you anytime.

Select Trends Boutique

2024-07-26

United States

I love this app because it makes my store so much easier to shop and customer service is stellar! The filters and search items are very customizable. The help tutorials cover everything. 100% Happy with this app.

Great app, highly recommended!

Thank you, Plumbing Giant team! We're glad you're enjoying the app. Your feedback is appreciated, and we're here to support you whenever you need us!

Excellent team! Excellent Service!

Seri was great and helped me find a solution to my problem, quickly and easily. very happy with service

D'IYANU

2024-07-24

United States

Very customizable. Customer team is always very responsive, and they will implement most changes for you.

We have been using this app for several months now and are very satisfied. Most of all, we appreciate the speed and helpfulness of the customer support team, who are always ready to fix small bugs that may pop up over time.

unlimited filter options (tag and Metafiled) is true but cost a fortune. If you need more than 20 slots, it will need extra charge of $50 for each 5 slots.

My experience with the support team has been fantastic. They have always been quick and efficient in resolving any queries and issues that I have had. They were very helpful when I was trying to duplicate styling from one of my stores to my new store and updating the theme. Help was very much appreciated. Great app, great support.

unistalled app and now my products dont show Fix my site!

First, Boost is a great app that gives us everything we were looking for regarding collection and search pages. The product recommendations are also a great feature. The native integration is fast and easy to setup and customize. Second, Boost customer service has been stellar! They are always quick to respond and ready to help in any way possible. I highly recommend them to any one, large or small shops alike.

Boost AI has a lot of great features at a much better price than our previous search provider. Their support is pretty good and have been responsive to our many questions while getting configured, if a little slow (overnight responses). We have some issues, specifically around side-cart replacement on search pages (which is a pain). We're looking forward to whatever new functionality gets rolled out in the future.

We've been using the Boost AI Search & Filter app for our Shopify store and are thoroughly satisfied with both the app and the support team. The app significantly enhances our search functionality with accurate AI-powered results and advanced filtering options, enabling customers to find products quickly and improving their shopping experience. Its easy integration and extensive customization options allow us to tailor the app to our specific needs. The support team is prompt, professional, and always ready to help with any issues or questions. Overall, the improved search capabilities have led to higher customer satisfaction and increased sales. Highly recommend Boost AI Search & Filter for any Shopify store looking to upgrade its search and filter functions.

quick reponse and helpful