Reviews for BOLD Memberships

I had a few growing pains with this app, but every time either the issue gets resolved or I at least get a speedy response. Most recent time Rifat helped me understand i was using the wrong widget.....easy fix!

Fast responsive, friendly, and quite painless communications. BOLD development team was able to quickly custom install both BOLD apps for my Shopify site. I am as yet to try out the functionality of the apps but so far, 5 stars on customer supports!

Fantastic customer support from Guri, Scott S and the whole team! The app is very comprehensive and has tools in place to deal with all aspects of running a membership site. Support is brilliant!

Cody Scheler was very helpful in arranging the code to be installed in our liquid pages. Looking forward to using the app to it's full potential!

Great app to use on your retail store for wholesale members to view your wholesale collections. Nir, Guri,Param and Rony were a great help!

I use this app to sell Recurring Subscriptions to a premium product. It works extremely well - and I recommend it!

Tim has a been a rock star working to turn this on. We are moments from going live and it looks like this is going to work perfectly with our business plan. I cannot say enough about the customer support at BOLD. They are amazing and rational human beings to work with in setting up and running your store.

Popit

2018-09-29

Malaysia

Fantastic app. Easy to use but so powerful with a great price. Exactly what I was looking for. Bold commerce apps are all great. Nice customer service :) very fast support.

Fantastic App. I have installed it for site membership access and its cool. The support is great. Had a problem couldn't complete the liquid install but their response was fast. Got it solved quick. One area of improvement I would be happy to see is they should add more payment gateways integration apart from Paypal and Stripe. Not all countries are covered by Stripe you know.. Thanks team DM

The setup was verry quickly. Thank you for this. I have quite a few apps from Bold. I can only say if there is a problem, justcontact them and the respont is amazing fast. I can just say Keep up the good work.

Great app! Very helpful support team. Was able to get help with the liquid installation in a very fast manner. Would recommend!

App works great and Stan in Customer support is terrific! Very very Happy.

This is a great app that covers the basics for running a membership/subscription service. The app itself is easy to navigate and user friendly. Personally I would like if there were some more features with it, for example, fixed end date free trials, additional email notifications like when someone cancels a membership, an option to prorate if you want. That being said, the app gets the job done, and the customer service is the best I have received, they are knowledgeable and very friendly. Brenden is hands down the best on the customer support team! Of all the membership/subscription apps this is the best bang for you buck.

HORRIBLE, never worked! This is app couldn't even download. It's been a nightmare

Awesome! Customer support! They are helping me use this app on my webstore

Overall happy and will use again. Installation: 5/5 easy (requires some knowledge of code) if you need help they get it done quickly for you! App interface: 4.5/5 easy to use (missing a couple key features, but they have a workaround for most) Customer Support: 4/5 They do not answer the phone! I would give 3 stars for this , but the saving grace was very friendly help through email and chat. (5/5 response time by email/chat) Other: Our template also used jquery that they didn't support, and they fixed it for us. I'm very pleased they took care of this for us :)

Amazing app, and really good, fast service! Guri helped me to solve some issues with the "buy membership" button. Thanks!

Don't fall into the description trap this app says. You install the app and Step 5 (Subscription boxes) aren't listed. When I emailed support I was informed they no longer have a subscription box option in the app. They bait and switch. They tell me their Recurring Orders app has this feature. I don't need the option for customers to build their own subscription box. The whole point of going with this app was for the subscription box feature that is planned on our business side and not for the customer to build a monthly box with items they want. The recurring orders app charges a 1% feee for each box also.

very good apps fast code intallation in 1 day instead of 2 to 3 days announced

I've had some real problems getting the welcome emails to go out to new members but have just spoken to Pratiba on chat and she was so helpful! If they can get this sorted I would highly recommend the app.

Really good app so far! The customer service is amazing. I had a LOT of questions and they helped me through everything. They walked me through all my questions, and even added some coding to a part of my store I was having problems with. I also use the member pricing app, and they helped me to connect the two and always responded the same day and were super nice to help me with everything I needed.

I submit a currency problem to Bold team, and i did not receive any reply by them. It's been a week and start charging me. If the team can not solve the currency problem, BOLD should tell me asap instead of endless waiting and hard to find the live chat. i give the team 2 star

Customer service is amazing. I didn’t have to do ANY coding. The support team inplemented everything to my expectations and I can’t thank them enough.

Support team is great. Amazing service, works awesome! Love this so much :)

Good App with Great service. Parminder is super helpful and can always fix any issues I have. Thank you