Reviews for BOGOS.io Free Gift Buy X Get Y

Great customer service, Mina supported us to ensure we could add a gift for our black friday bundle offer. We had some questions after downloading the app and reached out immediately and this was sorted out with no challenges! Great support team

Mina, the customer support, deserves every bit of her five-star rating for her invaluable assistance in resolving free coupon code issues in my Shopify store. Her prompt and effective solutions turned what could have been a frustrating experience into a seamless interaction. Mina's expertise not only saved the day but also left me with a positive impression of the support services provided. Five stars well-deserved for Mina's outstanding help!

Anne on the support team is outstanding! Not only did she answer my question and fix my issue, but she also noticed a few bugs that I had no idea existed which made the app much more user-friendly. I highly recommend BOGOS. Support gets to you right away.

Great app with lots of flexible options with regard to offering free gifts under different scenarios. It even allowed us to offer subscription-only products on old Recharge checkout (just adding subs products one by one). Support is very fast and 5-star, no brainer.

This app has by far the best customer service of any that ive tried before. The developers, Brian specifically, was extremely helpful getting the app(which works perfectly) setup, I had an issue with my theme, not the app, that he resolved. Anne was also very helpful and quick to reply and made sure everything was in order. Edit: Back to add some more info, I have used this app to do a free gift over xx amount, and it works great, if the cart value gets reduced, and the gift automatically removes itself. It can also do multiple offers at once, where the customer can get a gift for over 50 or a different gift for over 100, or it can be set to give both gifts if they go over 100. It can also give gifts to first time customers, and only show that offer to first time customers.

Anne, Louis, and David are 100% ROCKSTARS... we had several issues with integration on our latest theme and they all resolved it within minutes. The LIVE CHAT with an actual person is the best feature of this app on top of is easy to use features. 100% recommend this app!!

ByAlex

2023-11-22

Netherlands

Great onboarding experience with a lot of personal contact by the support team. I think everything is set up correctly and it seems easy to to in on my own right now. Thanks for your help Anne.

Thank you, Mina! You have done an amazing job supporting us. The app does exactly what we needed it to do with your guidance.

Customer service to setup our Black Friday deal was great. The Chat was easy and they helped us get setup in no time.

Very helpful in helping me solve my problems and the customer service is great. they are always helpful

I was attended by Mina, and she made everything very easy for me . I have been trying many free gift apps and it has been horrible , until I found Mina in this app BOGOS. 100% recommended, they have taken a weight off my shoulders.

Mina was amazing, thanks very much

Excellent support from Anne, Louis and Brian!

100% recommend. This app fills the gap between the core Shopify functions and what customers and shop owners alike actually want. No more confused customers swamping my customer service reps during busy periods! I've deleted other apps in favour of this one, and I plan to install it on my 3rd shop later this week. It's really easy to use - Just watch the youtube videos. And if you have any issues, the customer support from Ellie was is top tier! Super quick, polite and very helpful. Thanks again Ellie!

I set this up for black friday sales trying to do a buy product get a gift free because shopify doesn't have that feature. We started receiving orders without the gift and it would have been a lot of manual cancellations and duplicating orders if I didn't find this app. I requested help setting up the app and Mina resolved my problem in 5 minutes. Thanks so much!

Excellent and fast customer service. The App is so easy to set up as well.

Heel tevreden met deze app, werkt goed en alles is ook custom aan te passen wat heel fijn is. Daarnaast is de support chat super snel en vriendelijk.

The support team (David) is fast to respond and helped me navigate setting up parameters on my discounts.

10/10 Recommend! I tried 2 other apps before this one, and they both had quirky problems. This app works perfectly, and when I had questions, Mina from customer service instantly replied to help me! Excellent functionality and top notch customer service!

The BOGOS: Free gift & Buy X Get Y support team provided outstanding assistance in helping me set up an offer on my store. Their response time was impressive, and their support agent guided me through the process with expertise and patience. They offered creative solutions tailored to my store's needs and provided valuable insights on best practices. The support team's dedication and professionalism were commendable, and I highly recommend their services.

It was an amazing customer service from Mina! The app is very useful. I am really happy with Bogos and Mina! :) Thank you for all your help Mina!

Mina and Brian have been extremely kind and attentive. Great user experience, simple to use, and great support from the team!

Assistance was great, assistant was patient and efficient.

Rocking Vibe

2023-11-19

Canada

very efficient and fast service

I have been using BOGOS for a few days. This app is fantastic, and the customer service is exceptional. Anne and Brian were very helpful and accommodating! They helped me to set my offer. They tested it and answered all my questions! They do the work of a full-time employee for you!