Reviews for Blockify Fraud Country Blocker

Removal app residue. The app is not okay. They didn't remove all residue and after few days your website will stop working. I try to reach support , Shopify expert also , they are always offline. Also i have reach them by email and Whatsapp from 7 hours nobody answering!

Totally recommend it. I encoutered two problems. One was totally on my side (the IP address that i found on my pc turned out not to be my actual IP address). The other one had to do with the integration into the theme of my website, which was quickly fixed. Customer service was a warm and rewarding experience: very swift response time, patient, friendly and capable. The app does now exactly what I need it to do.

They weren't able to immediately fix the issue but they did follow up with a solution within 24hrs. It was much appreciated.

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可以检测到来到网站内的IP，并且它可以告诉你IP是来源住宅，办公，或者是VPN IP。 如果你想了解网站的信息，可以使用它。......................................................................

Blockify is a great app. It's really easy to use, works exactly as it says it will and the team is really helpful if you need any assistance. I'm so glad we have it!

This is a great app indeed, easy to integrate and very easy to use and helpful in avoiding fake order.

The Bot Killer VPN/Proxy blocker was what I needed this app to do because I am getting LOTS of fraudulent order attempts as people attempt to test credit cards (we have a lot of priced products). When I explained that this wasn't working for ANY of the bots that were attacking us I was told that the bots "were doing things to trick our proxy blocker". Well, isn't that the point? They do stuff to "trick" you and you figure out how to do stuff that "tricks" them. And on and on goes the war.

I feel like it can have more functions. I gave some suggestions. But it's working for what I need till this moment.

Great app to avoid unwanted countries with nice dashbored and with great customer service i use this app to realx

Did exactly what I need it to. Tracy was helpful with helping me figure out how to navigate the app. Goods!

It is a great app, very helpful in blocking visitors from specific areas. The interface is very simple and easy to use.

The APP works as intended and blocks visitors from specific region or country. Great support team as well.

Did exactly what I need it to. Joyce was helpful with helping me figure out how to navigate the app. Thank you!

So far the app works well, and Tracy was helpful in answering my questions. Just in one say sucks that all VPNs get blocked because not everyone who uses them are out to do bad things. But it's probably hard to detect if a VPN will be malicious so that's why they just block all of them.

Super fast customer help! I installed the app but was having difficulties figuring out a particular feature. The team responded within a minute or two of me sending them a message, and immediately helped clear the error that was happening on the backend. If you're like me, the ability to get fast, reliable help with an App is one of my highest concerns when purchasing an App. And this App definitely meets that with 5 stars.

J'evar

2023-02-07

United States

I recommend this app because 1. It covers all business scenarios. 2. Easy to integrate. 3. Simple to understand and use. 4. No much technical expertise required. 5. Most important is the support team. They are very supportive and attentive. quick in response and provides effective solution to requirements/challenges. I would like to thanks Joyce for helping me to address my issue in quick and effective way.

The onboarding experience was great. Tracy was super helpful this morning on getting everything set up for me (on her first day back from Lunar New Year holidays). She walked me through the best features in the app to cater to my specific conern. I can see how the app is blocking VPN visitors immediately to my store which should help our problem. The last 2 weeks we have had an influx of fake orders on our 2 websites which were causing a lot of issues to our business so Im hoping the app will help resolve this for us. Will monitor it over the coming days.

Merci de m'avoir aidé à intégrer cette application dans ma boutique. Je suis heureuse de l'avoir découvert . Merci vraiment

I just installed this app to help prevent bots and such. I had a question after install and reached out to customer service and they were very helpful and responsive. Looking forward to see how this helps our site! Thank you!

I am no IT or web expert so blocking bots and threats has never been on my knowledge list. My store has been getting an abnormal amount of visit per day from 5 IPs and no add to carts or purchases. Blockify chart support helped me figure out which IPs to block and how to block just those and not the whole city/region. Quick response time. Maybe waited 25 seconds for someone to come online and help.

I have a Shopify book store that has 1000+ products and I was greatly concerned that a cyber group had copied content and was stealing my traffic. But I discovered the Blockify App and enable me to block IP"s, Regions, Bots and VPN's as needed to help me further protect my content. I can turn it off and on and it is easily integrated into my 2.0 theme. This is one of the best Apps for more intensified security for your store.

I used this app to help me to block Bots, because they were still visiting my site, and I never saw where I could block a particular city. Although the owner, would send me a video, it did not match the same as on the site. After the owner attempts to help me three times, she stopped, she stopped responding, and the time span to respond to me was the time difference, she is in another country.

Na aanvankelijk wat problemen gehad te hebben bij de tuning - ongewennig daarmee - snelle, adequate hulp gekregen. Heel wat minder zorgen nu de app werkt, in de wetenschap dat de helpdesk bovendien voor ons klaar staat.

The customer service with this app is horrible if I could rate 0 stars I would. I had a chat with a rep by the name Lynn and she was very unprofessional. She even sent a crying laughing emoji after I asked can I block a customer by full name with the IP address. I am very upset and disappointed with the poor customer service and of course she doesn't care because this isn't her company nor will it affect her paycheck, A rep name Rosie reached and tried to correct things, but once I told her that Lynn was very unprofessional and I recently lost a loved one and just want to put the matter behind me; and asked for assistance with deleting my account she started antagonizing. Rosie proceeded to say, 'You seem to be going through it these days." after I asked for assistance with deleting my account. So, I politely asked for assistance again and Rosie replied, "You're having a rough day." I thought If I simply deleted the app I would be billed for the services, which is why I continued to ask for assistance. After asking Rosie for assistance a third time she finally told me how to delete my account. It sucks my experience was horrible, because I was looking forward to paying for the services and referring other businesses as well.