Reviews for BIG Digital Downloads Products

This application is easy to use. Multiple options to modify according to the user's desire. The package prices are very reasonable. It does not cause slowness in the site.

Ilha Restrita

2024-08-16

Brazil

Hands down the best key and file sender in the market. It sure needs a few features in it so it can be perfect, like making keys available again if the order was not paid/expired, and also the integration with the amazing new shopify account pages. But hey, their support is stellar with Leo and Mateo always helping me out and being so friendly. I have no regrets at all. Go for it.

Its so easy to use!

THE MATEO IS AMAZIIIING SUPPORT

Time is a higher priority to me than money so anything that will save me time is a lifesaver as an entrepreneur. This app is just what I was looking for when I needed a solution to deliver my digital products in multiple formats. Easy to set up, easy to navigate, easy to use. Definitely a must-have app!

A great app! I had a really hard time deciding which digital downloads app to use for my business and tried many. When I stumbled upon this app, I found it the simplest and most intuitive to use. It also has a very smooth delivery experience (right after checkout and email). To top it all, the founder and customer support helped me setup with everything I needed very quickly! I really recommend this app.

Mateo was very warm and helpful. I'd had a long day and just jumped on to see what else I needed to do before uploading my digital content. I had a question and Mateo answered it, offering encouragement at the end. The app is easy to use for the most part. I am not tech-savvy. The parts that I am not to sure about, I'll figure out in time. For now, what I know will help me with what I need to do.

I recently started using this digital download app, and it’s been a total game-changer for me. The interface is incredibly user-friendly, making it easy to find, purchase, and download all types of digital products. Whether you’re looking for eBooks, courses, or creative assets, this app has it all. What really sets it apart is the seamless download process—everything is fast, smooth, and just works. Their assistance is also perfect. The founder Leo Is very Friendly and helpful.

I would recommend it to anyone to use. It works well for me.

I absolutely love the app so far, Theo was amazing and super patient with me as I'm slightly illiterate when it comes to software. Thanks Theo for the awesome service and your amazing help!

A definite 5 Star app, absolutely happy when mind melts down and customer service jumps in to correct the situation. If your disappointed about this app have patience you may be in mind melt down.

The app is super easy to use/setup and the founder is very helpful! I'm glad I chose this app over the other ones.

Seamless and fast. Chat was very very helpful. I enjoyed the easy guidance and helpful hints to customize. Mateo was great!

great and easy to use

Amazing customer service!

Gracias a Theo por ayudarme, literalmente no pasaron 5 minutos que ya había respondido mi primer mensaje y a los minutos después ya me había ayudado con mi problema. La verdad la atención al cliente un 10 de 10

I've only just started using the app but already the customer service is immediate and high quality which is one of the most important things, shopify could learn from them because shopify has awful customer service.

This app is wonderful, had a question and Leo responded very quickly via the chat system. So nice to use a plug in with fast support.

Very straightforward and easy to use!

The app is user friendly and straight forward. The support team is responsive and kind, even in the middle of the night! I randomly chose this app from many others as an extension for my shopify store, and I am so glad that I did!

So far so good had a great support experience and my name is WG and I approve of this app.

nice chatting while verifying

The 1-1 customer service was super helpful, especially a person named Theo!

app molto bella e intuitiva, theo dell'assistenza clienti molto gentile e disponibile

Everything runs so smoothly! No complaints. Customer service quick and helpful. Thanks