Reviews for Better Reports

reporting is a crucial function in running a good business. you can't manage well what you can't measure. knowing that, i still tried to skimp on my reporting app and i was running to issues with the limitations they had. fortunately, i got to test betterreports before the store went live. that drag and drop UI, makes report building easy. then there's the google drive integration, and option for multiple format export (excel, pdf, hml, gdocs). and finally, you got Clement who will help sort it out for you if you run into issues.

This app is super helpful and definitely useful for helping to gather end of the quarter/ year reports. What is even better is that I was having a difficult time finding the report I needed. I emailed customer service and not only did they send me what I needed, they sent me an additional custom report via email per my request and updated the option to pull this data in the future in my account! I absolutely find this app to be valuable and worth the monthly fee.

I already love this app! I used to copy-paste values from a custom field, that I couldn't access via the regular Shopify reports. Better Reports saves me this tedious every-day task, and I'm finally excited to scale!!!! Also, Clement does a wonderful job supporting this app. He created my report for me on the very first day of me signing up for the trial. I didn't even have to spend any time trying to figure out how to build the report. 100% outsourced! 100% Loving It!!!

Great report App. I wish Shopify included this, but it is worth the money. Service is GREAT. Clement will take care of you. The reporting tool is very powerful, I haven't come accost a report that this tool couldn't create.

I'm really happy with this App. It provides the reports that Shopify doesn't. And customer is very quick and helpful. Turn around time to my questions has always been that day or early the next. They helped me create a report that gives me the information I need.

I love this app, it's a great work around since Shopify does not offer in depth reporting. I always get a response within 24 hours and they make any changes I need on reports. Great app! definitely recommend if you like digging into your retail business.

Maritime Madness

2019-01-10

Canada

Very helpful app, prints every report type you will need! I highly recommend it as Shopify doesn't provide much functionality in reports.

I have been looking for a way to find out how many of my first time purchasers become repeat purchasers and the value that they bring to my business. Better Reports does this with ease. Clement at Better Reports has been fantastic at getting us up and running and always helpful with new queries. Shopify captures a lot of data but doesnt always present it how youd like it, Better Reports does that!

Fantastic app, reports and customer service! After spending way too much time realizing I just couldn't get the info I needed from Shopify, Better Reports helped me in no time. Clement made a couple custom reports for me and I couldn't be happier about the time I just saved and having all my info so perfectly organized in front of me now.

I recently began using Shopify and loaded the last few months of business data into the app (customers, products, sales, other) and processed all orders testing along the way and trying to observe any deficiencies. One limitation in shopify is the reporting function. The data is collected but very limited functionality on viewing general performance measures and details. Shopify referred me to Better Reports to assist me. I quickly loaded the app and designed a few reports, an Account Receivable and Payment Method by transaction. I needed assistance in getting the totals in one column in the AR report and emailed Clement a request to help. He responded within the hour and provided a duplicate report with the necessary update. He did this twice because I inadvertently deleted the updated file he created. This was outstanding service. The app is amazing and has the ability to create any report necessary using Shopify data. I am a control freak and will design many reports in the future to help manage business. I would recommend this app to all shopify users. The design is simple but powerful. I look forward to using the app in the near future and am sure I will provide another positive rating soon too. Thank you, Clement and Better Reports for your assistance! Also, like to thank Andrew I from Shopify for referring me to BR!!

So far this app has been very simple for me to use and customize as needed to fit my business. It is also very fast! Much better than a previous app that I was using!

MamaMilla

2018-12-20

Denmark

This app has the best customer service ever! Clement created a few custom reports for me really fast and it was just what I was looking for! I highly recommend this app, to do all the reports where Shopify fails! Just try it, its free to test, you will be pleasantly surprised ;-)

I have used this app and Its working great , I loved it & really good job

Fantastic! The reporting is great and the support level is the best I've ever experienced. Love Better Reports!!!

We are so happy to have found Better Apps and Clement! He is so very quick to respond and help us create any reports that we need-cuz we all know the Shopify is lacking good reporting! Better Apps has been a life saver!

Our business has had this app for a few months and the times we have utilized it, we have not been disappointed. There are many features found within the program giving you limitless configurations in which to view statistical information about your business. I bought this app to calculate the value of my inventory (which is managed by Shopify, not QuickBooks), specifically the value of my many product lines. Without much reading, I was able to figure out how to run these reports with relative ease. Upon needing a variant which wasn't already offered by the program I contacted the developer and within a few hours he created the variant that I needed and offered an alternate way to run my statistical report, which I hadn't previously considered. All in all, an excellent program with excellent support. I wouldn't hesitate to recommend it to others.

Ohio Mulch

2018-12-06

United States

I use it anytime we need data that is not immediately available in Analytics. It is powerful and has the potential to be even better with some R&D. It is helpful if you have some background in creating extracts and reports and/or comfort with Excel at an intermediate level but a beginner can create basic reports. I have contacted BR on one occasion and received a response within hours that answered my question.

We like this app. They have a lot of generic reports plus we can create our own custom report and schedule it. We needed some custom fields and they were able to get it done quick. Customer support is quick and very helpful. Clement was extremely helpful.

Great app with great functionality overall! I had one question for their support and they replied within only a few minutes! Highly recommended.

Very good app, easy to use and with lots of possibilities for making customised and/or automated reports. I contacted support once and my problem was solved within one day.

Foterra Jewelry

2018-12-04

United States

We've had some questions and needed some custom report template made for us. THEY ARE ON IT! Quick response, quick help. Thanks!

I think this app has potential.. However, we found it to be difficult to figure out. I couldn't find adequate support online and I didn't have time to email support with questions. I'm cancelling it.

Pretty straightforward and easy to customize. I use it weekly and my exec liaison is a fan. Couldn't have built a better report myself.

Clement has been amazing helping us build the customer reports that will impact our business. I was shocked how quickly he got things done. Highly recommended!

At risk of sounding cliche, Better Reports is simply better. Very intuitive to use, great support. As you will see with other reviews, Clement provides fantastic support including helping with quite particular requirements. This app really lets you get to the data that is otherwise near impossible to get natively from Shopify. Couldn't recommend it more.