Reviews for Back in Stock: Restock Alerts

If you're manually e-mailing your customers whenever you receive new stock, you're doing it wrong. Hands off approach with a great template editor and Klaviyo (or Mail Chimp) integration to capture new e-mail subscription leads which is a bonus. Matt was great in supporting us for the install!

Excellent app and great customer support. Would highly recommend!

These guys have been great - we've been using it since it was just starting out and it's worked consistently. Since then, they have added a ton of improvements and obvious integrations that make it even more seamless. It's been a great way to provide customers with updates as well as capturing sales on restocks. If you have any issues, their support have been fantastic. Ben L. www.sportique.com

Couple of issues; when I was at free I thought me going over to a paid plan would be the better options due to the limitations. Well from Free it goes to $19 thats literally the first option. There is no way to downgrade and there is no lower price than 19. Its a great app and the features are super cool. Especially when you create something like I have where they click notify when back in stock. I just dont like the no lower plan situation

DO NOT WASTE YOUR TIME WITH ANY OTHER APP! I set this up in 8 minutes, it's amazing. Everything worked out of the box...I mean everything. Highly recommend and rarely give 5 stars for anything, but I'd give this 6 if I could.

Vinnie Louise

2016-02-19

United States

A great app that works seamlessly. Support has been amazing and prompt. Cannot recommend this app more.

Such a great app! It gives me insights in what my customer want to get back in stock! Wish it remained free forever o:-)

Really impressed. It literally took about 90 seconds to get everything set up and branded to fit our store. Thank you for making an app that is super easy to install and a great addition to our store!

We have greatly appreciated the back in stock feature and see higher conversion rates when our customers are able to use it. There have been a few technical glitches on our end because we redesigned our site template, but Matt was able to help us figure out the issue and work towards a resolution. Thank you for making a great, helpful tool and providing such top-rate, helpful customer service.

On the first day we used this, we had multiple sign ups! Great app and great support!

One of the highest ROI apps we install on our harempants.com website. Works very well & looks great.

We installed this app a few days ago and already paid off. We were looking to integrate the notification button in a specific way that was not possible from the settings. After contacting the support to check if it's possible, I have been told that a dev will contact me back. Within the next hour, a Friday, I received an email telling me that it has been setup. Easy setup and awesome customer service!

Love the app but the support is unparalleled. We had a few glitches in our custom theme and were temporarily without a developer to fix them. Matt diagnosed the issues almost immediately and then volunteered to edit our code to fix them (which he did). Beyond the call of duty!

This app is top notch not only for the functionality / price spectrum, ease of use to get up and running, but also because of amazing customer support. Matt & Jack go beyond expectations and truly are helpful if a problem is to arise. We pay other software companies exponentially more money and they seem to just gloss over our issues. Our company has a unique business model where things go in/out of stock regularly and Matt was nice enough to explain what was going on and come up with a solution to a rather complex problem. Can't recommend enough.

This app has made all the difference for my store! When I first launched, I found myself running out of inventory fast and this app allows me to note not only how many people wanted the product but also in what sizes. I then had an instantaneous way to get in touch with those customers once the item was restocked. A win/win for me and my customer! On top of that, they have customer service that was extremely helpful. Overall super happy with the service. Will be using them for a long time!

This app is fantastic. It consistently works as advertised, the developer has built features that actually matter and meet the use case of Shopify stores, and the customer service is incredibly fast. This app has increased our revenue significantly and is worth way more than it costs to install and use. Highly recommend to stores big and small.

Tokersupply

2015-11-09

United States

Exactly what I was looking for! My theme required some customization, support fixed it exactly how I wanted very quickly! Highly recommend this app. Amazing support!

Prism Boutique

2015-11-05

United States

If you're looking for a no-frills (in a good way), highly-customizable Back in Stock app for your Shopify store with a great support team - this is it. We were doing all of our back in stock notifications manually which was obviously a nightmare. This app automatically emails your customers who have filled out the back in stock form (which we were able to seamlessly integrate into our product page) whenever you adjust the quantity of your inventory. We were able to customize the email to match our current branding and the support team even helped us exclude some products (sale, vintage, etc.) from displaying the button. We are seeing a great response from our orders and our analytics so far and the workload is literally gone. Thank you!!!

We tried a bunch of in-stock apps and found this one to be significantly more mature. Adding it to the site was a snap, and our customers started using it immediately. For us, this easily pays for itself every month based solely on the reduction in support requests.

The app is very easy to set up and use. It is incredibly simple for customers to understand how to use it. We have thousands of T-Shirts and sometimes a particular variant is out of stock but the other sizes are in stock. The app was only showing items that were out of stock for all variants. We reached out to Matt about setting up an out of stock for one size of a T-shirt. He responded incredibly fast! I sent an email at 2:09pm he responded by 2:17pm. We exchanged a few emails and by 4:37pm he had the code integrated into the site for us. AMAZING Customer support. He offered great suggestions. If you are looking for an out of stock app pay your money to Back in Stock and call it a day you will not regret it.

Love this app for multiple reasons! Firstly, the customer service is amazing. Matt reached out immediately when we needed help and even assisted us with coding so that the app worked seamlessly with our site. Secondly, this app provides valuable data for figuring out who your customer is and what's missing from your store (even if you don't ever restock items). Totally recommend!!

This app saves you a lot of time if you have products that sell out quickly. Customers really appreciate being notified when the product they want is back in stock and this app delivers great looking emails.

We just installed this app and we ran into a couple integration issues as we wanted to customize the button and the popup window. Support was very fast and unbelievably helpful. They state support within one business day but we were pleasantly surprised to find it's typically much faster. Everything has been integrated nicely now and we are off and running. It's all about customer support and these guys have nailed it. Not to mention it is a great product that does everything we needed and more.

Ban Do

2015-09-18

United States

I previously had to build lists from emails that the site generated for each product, and then build a separate notification email for each one that came back in stock. Ahh! So it's magical that it's all happening automatically now with the Back in Stock app. It's been a huge timesaver, and I really appreciate that it gave us full control over our email creative, and also integrated beautifully into our site's theme with one click. Additionally, Matt has been really helpful in responding to the questions I've had during setup.

We've sent hundreds of emails w/ Back in Stock. We've seen a noticeable boost in sales when the emails go out. A must have App for your store.