Reviews for Back in Stock: Restock Alerts

Great customer service. I had an issue with the install and received assistance immediately. Petra was very helpful and solved my problem in no time. The only reason it’s not 5 stars because it’s a new app for us to use. I’m excited to try the app.

Military Remembrance Pins

2020-12-16

United Kingdom

I've used this app for the last 4 years and find it one of the most powerful tools on my website. Lots of great customer feedback of how easy it was to register and receive the Back In Stock notification. 5 Stars from me.

Love this app! Exactly what my shop needed. Easy to use and customize. Great customer service too! Get it!

Love this app and the support provided is excellent! The team are always fast to respond and resolve any questions.

Yogamatters

2020-12-11

United Kingdom

Well written product that has actually thought through the way businesses work. Our previous solution would send out 100 notifications when a return came back into stock. One happy customer, 99 people who have to sign up again! Back in Stock has a rate limiting feature that means we can limit how many emails get sent based on the stock we have received.

Great app with fantastic customer service. I ran out of product and had to go out of stock, With this app customers were able to sign up via email to be notified when my items were back in stock. They're now flocking back to my site like roaches lol. Highly recommend

Fantastic app and support. Easy to set-up and any customisation needed is swiftly delivered with the minimum of fuss. Highly recommend.

This app has secured $3,000 of additional sales in the 3 months I've had it connected to my store - for me, that's worth every cent of the monthly cost! This year has been extremely difficult keeping stock levels steady, back in stock has allowed me to hang onto those sales I would have kissed goodbye without it. I appreciate that I can customise all the communication with customers. I've just this week started added unreleased products to the website so customers can read about them and get excited and I've got a list of people now waiting for the new stock to drop! Love it!

Great way to generate sales for products that are temporarily out of stock. App sends automated emails to customers that have asked for an update when product is again available.

We have been using Back in stock for the last 1 year. Simply perfect - from the look and feel to the insight it provides. Great application!

We've had a hard time maintaining inventory levels of our product thanks to shipping issues, freight issues, and COVID. But thanks to Back In Stock, we haven't lost customers along the way. I was skeptical that folks would really come back, or that the process of sending them messages would be painful or time-consuming, but as soon as we added inventory, messages went out automatically and we captured a bigger proportion of those lost sales than we had expected. UPDATED: After a recent social media hit on TikTok, we sold out in a matter of hours. And as my resupply took weeks to reach our fulfillment center and get processed, we were effectively down that whole time. Thanks to Back In Stock, we gathered hundreds of interested peoples' emails and converted hundreds into sales when we had stock again. This is critical for a shop like ours that sells only one product and can't offer alternatives.

Superb app. Seamless for us and for customers. Has made us far more back in what would otherwise be lost sales, than what the app costs each month. Highly recommended

Staple, pays for itself. See what customer's want, replenish the demand, make the sale, repeat. Any store that is serious about conversions and want repeat customers, need to have this.

I used the App for back in stock notifications. The App it's intuitive and great. But it's not obvious that it's very important to set a minimum quantity of products to trigger the notifications. It should come with a bigger number by default or have an automatic pair, like 1 product x 1 client minimum.

Easy interface and set-up. Their customer service team is also very responsive and helpful. The service is also affordable and well worth it.

Back in stock is simple to use and generates a large number of sales for us every month. I'd highly recommend this app.

Love this app!! The support team is super helpful and timely when it comes to any questions about the app.

Excellent app. Has generated a ton of revenue for us. It just works; does what it needs to do. And does it well.

Impressive product. Very easy to setup and nice level of customisation. Paid for itself within minutes!

The app is working very well and they helped me integrating it into my webshop. My customers are already using it and now I can easily track what they are interesting in, making it easier for me to offer the right products to my customers.

This is probably one of the best apps we have installed. Not only is it easy to use, reliable, and does an amazing job, their support team is fantastic. Always ready to help and quick turn around on requests. I'm so happy we have this app installed.

Super useful app, if you know how to code you'll be able to customise the styling of email notification even more. The support was prompt and helpful, assisting us with minor styling update which we were stuck at.

Every store should have this! Can't recommend enough. I have used this app across 8 stores since 2015. We have Klaviyo now and we can use their back in stock functionality, but this app and their support has been so great that we have decided to keep using them regardless. 10/10!

Super helpful support team! The app is easy to use and helpful when alerting customers when an item is back in stock!

I can't believe I didn't install this app years ago! I have satisfied customers who are getting the pieces they wanted and I am collecting money that was just falling through the cracks!! Within a week I had generated over $2000 in sales that I would have lost. And the customer support is SO GOOD.