Reviews for Avada SEO Speed Image Optimize

Great, the support coulnd't wait for me to write a review before doing anything. let me spare u some time. This app Created sitemap in the pages section? NOT needed. Shopify already have sitemap.... I waited 1,5 hour for image optimizasation. nothing happend. all my images is same size. even my product images stayed the same. dont waste your time.

This app is incredibly user-friendly with outstanding customer support. When I encountered an issue, I used the built-in chat and received a prompt response from Audrey and Nikita. They provided a solution that worked perfectly on the first try. Excellent experience!

Tiana has been extremely helpful with SEO issues. Thanks!!!

Merci pour vos précieux commentaires ! Nous sommes heureux de faire partie de l'écosystème de votre magasin et de vous accompagner dans votre croissance.

Ricky was a great customer service representative and was always their to help me. Very useful app

The service was very quick and managed to solve the problems. Attendant Mia e Techcnian Maison are very helpful! Thanks

Mettono a disposizione un bel po' di tool gratuitamente inoltre il supporto è velocissimo e super risolutivo, nel mio caso ad assistermi è stata Mia, la ringrazio anche qui. App eccezionale!

I recently reached out for assistance to the app and Ms Penelope came online and assisted with my Google Search Console, and I couldn't be more pleased with the support I received. From the moment I presented my queries, the guidance and helps extended was clear, concise, and incredibly helpful. I got live support and assistance.

100% Ricky

The product service is very good

Ok Let me start by saying we are new to the e-comm game, and when we decided to start our shopify site we went all in instead of slow like many. Of course once we launched we had all sorts of speed issues, broken code etc. After dealing with two other apps that we sub par we tried Avada. And OMG what customer service. Im learning all this and they took control (while i was still on the trial!) and revamped my issues and continued to help help help. Now my site is becoming a lot more optimal. Thank you Mia, Hankim, Hallyfe, Ricky, and Kevin for all jumping in FAST to help. I'm hooked now and will be using there software moving forward.

Gostaria de Agradecer a atendente Audrey e o tecnico Nikita ,pelo atendimento ..me ajudaram !

one of the best apps out there for speed , seo and image optimisation and the support is around the clock "MAX" was great helped us resolve things quickly .

great team helping in every step

The application is really great and very optimized, the support is very responsive and Audrey really helped me. I recommend the application without hesitation

Good support team!

Forai

2024-07-08

United States

Tiana was amazingly patient and helpful! She took care of my first question and then took on a second question, routing me to the tech team for further assistance.

Great customer service!

Kevin helped with many questions.

Vapeando Ando

2024-07-07

Mexico

The app is robust, checks everything and helps out with "unknowns" to us newbies in SEO, but the best thing about it is customer service it REALLY is 24/7, it's sunday 7:30pm and they fixed an issue with H1 in my store Audry and Tony, you are the best!!!!

Kevin in support was very helpful advising how to fix a couple of issues I was having with our website :D

Avada SEO Suite has been a game-changer for my Shopify store! Ricky, from the support team, was exceptional and went above and beyond my expectations. He not only helped solve all my issues but also provided valuable tips and information to further improve my website's SEO. I highly recommend this app and their amazing support team to anyone looking to optimize their Shopify store!

Audrey and Tony super helpful!

Très bonne application et service agréable et efficace. Merci à Pénélope et Doris pour leurs services

Dear Aziz, I'm sorry that the app doesn't deliver to your satisfaction. I would greatly appreciate any specific feedback you can provide on what aspects of the app did not meet your expectations or areas where you believe improvements could be made. Your insights are invaluable to us as we strive to enhance our services. Additionally, we have applied a credit of $990.00 to cover the app charge on your pending invoice, as you can see in your account. Could you please confirm if you have received the app credit successfully? Thank you for your cooperation, and we look forward to hearing from you soon. Best regards, Esther - Customer Success Lead