Reviews for Avada GDPR Cookie Consent

I had an issue I couldn't solve, Esther took the case almost immediately and solved it in no time alongside with Toby the tech guy. Great support, 5 stars to you guys !

Esther has been very helpful, a great app and support team.

Great support that helped me solve an issue. Shout-out to Wendy and William :)

What a great team! Esprecially Jasmine and Toby who did an amazing job. I love the app, and the team <3

Prakash from Avada Support is a true hero! ‍♂️ His assistance was prompt, efficient, and incredibly helpful. He went above and beyond to resolve my issue, making my experience delightful. I'm grateful for his exceptional service and support. 5 stars!

great job by Jasmine and Gideon

Very powerful app and very easy to use. And if you have a question, problem or modification to do you can always ask Jasmine and she will answer and help in few seconds :) Go for it!

Quick to setup, loads of features and even faster support!! Definitely recommend this one!

emily was quick and friendly. really appreciate the help.

Ayuda muy rápida y efectiva. Prakash muy amable y resolutivo. La app, perfecta. Gracias!!!

Thank you HANA, my problem solved immediately. Best and simple.

Amazing app which is easy to use to install a cookie banner. Quick set up with loads of design options. I had a bit of difficulty viewing my cookie banner, and Anthea from the support team was incredibly helpful. She even answered additonal questions regarding the app settings.

Had a major issue with my theme and the app didn't work, actually many apps didn't work I find out later. When I installed this the support agent Ester responded quickly and escalated it as soon as she realized it was a technical code issue. It was fixed and now both this app works as well as the other ones I had problems with. In order words this saved me a lot of time. Really good support team. They are quick, efficient and skilled. Thanks

Hi I recently had some problems with the Avada GDPR app, and Hana from Avada support was incredibly helpful in resolving them. She was patient, professional, and knowledgeable, and she quickly and efficiently diagnosed and solved the issues I was having. I highly recommend Avada support, and especially Hana, to anyone who needs help with the Avada GDPR app Barbara

Avada Customer Review Report Employee: Ether Company: Avada Date: October 26, 2023 To Whom It May Concern, I am writing to express my utmost satisfaction and appreciation for the exemplary service provided by one of your exceptional employees, Ether. My experience with Avada, your Shopify app, has been nothing short of remarkable, and Ether's commitment to going above and beyond to ensure my success with the platform has truly made all the difference. Since becoming an Avada user, I have been consistently impressed with the quality of your product. Avada's features and capabilities have significantly improved my online store's efficiency and performance. However, what truly sets Avada apart is the outstanding support I received from Ether. Ether's dedication to customer satisfaction is evident in every interaction I've had with her. She has consistently gone out of her way to provide timely and relevant solutions to any issues or questions I've encountered while using the Avada app. Her product knowledge is extensive, and she has a talent for explaining complex concepts in a clear and understandable manner. What truly stands out about Ether is her genuine desire to ensure that I am getting the most out of the Avada app. She proactively reached out to offer assistance and guidance, which is a rare and commendable quality in customer support. I felt like Ether was not just a representative of Avada but a true partner in my e-commerce journey. Moreover, Ether's patience and attentiveness to detail have been invaluable in resolving any challenges I faced. She made me feel like I was a priority, and her courteous and professional demeanor has set a standard for what customer support should be. In summary, Ether's dedication to her role as a customer support representative at Avada is exemplary. She is a true asset to your company and a shining example of what every customer-facing employee should aspire to be. My experience with Avada, coupled with the outstanding service provided by Ether, has solidified my loyalty to your brand, and I will undoubtedly continue to recommend Avada to others in my network. I hope that you recognize and reward Ether for her outstanding performance and dedication to Avada's customers. She is a true testament to the quality and values of your company. Thank you for providing a platform as exceptional as Avada, and thank you, Ether, for your unwavering commitment to customer success. Sincerely, Forget The Opps

Easy setup. Note that you MUST select for data collection after consent for the app widget to show up on the live side. Hana at Avada was pleasant and very helpful. Recommend the app.

Great support, thank you Abby!

Je tiens à souligner l'excellence du service client, qui se distingue par sa rapidité et son efficacité. Lorsque j'ai eu besoin d'assistance, l'équipe a répondu de manière extrêmement professionnelle et a résolu mes problèmes en un temps record. Quant à l'application Avada Cookies, elle s'est révélée être un outil incroyablement précieux pour gérer les cookies sur mon site. Son interface conviviale et ses fonctionnalités complètes ont grandement facilité la gestion de la conformité en matière de cookies. Je suis ravi de cette expérience et je recommande vivement ces services.

Hana provided excellent assistance. Quick and professional. Highly recommended! Thank you, Hana! Best regards, Holger

Awesome support!

Hana was a great help. My question was fixed within minutes. Great support.

Bom aplicativo, de fácil utilização e com bom suporte

Fui atendida prontamente pela atendente Hana. Que prestou um ótimo e rápido atendimento. Muito obrigada.

Hana from support really helpful in getting the app activated