Reviews for Avada GDPR Cookie Consent

Just starting to use this application and need some support, so I went through the online chat service and was introduced to Hana who assisted me all the way through the setup process. Hana was great, helped all the way and was very professional, great experience, thank you, Anthea. Nuri Moakskin

I had a small issue with ther banner for cookies showing time and time again but Toby fixed it! good support experience although it took a bit of time. the app is free and it works so what more can i ask.

I would like to thank Appy so much for her great support, kind and professional :)

Very helpful support, Hana was very fast and kindly, it fixed all. Great app reccomended

I had a small issue regarding the display of cookies, and Emily took the time to investigate and guided me effectively! It's working now! Very satisfied with the efficiency of customer support

Hana & the customer support is great!

Hana has help me with all of my questions and has proven a very professional person.

Was surprised that their customer support took seconds to get back to me and provided me solution immediately as my cookie policy pop-up doesn't appeared on my website even though I turned it on already. Appreciate the fast response especially for free-app. Full credits to Esther, the CS support who solved my case. Thanks again!

Le service client est vraiment très bon, en moins de 5 min la aimable Hana m'a tout solutionnée ! Je conseil cette application !

I had an issue I couldn't solve, Esther took the case almost immediately and solved it in no time alongside with Toby the tech guy. Great support, 5 stars to you guys !

Esther has been very helpful, a great app and support team.

Great support that helped me solve an issue. Shout-out to Wendy and William :)

What a great team! Esprecially Jasmine and Toby who did an amazing job. I love the app, and the team <3

Prakash from Avada Support is a true hero! ‍♂️ His assistance was prompt, efficient, and incredibly helpful. He went above and beyond to resolve my issue, making my experience delightful. I'm grateful for his exceptional service and support. 5 stars!

great job by Jasmine and Gideon

Very powerful app and very easy to use. And if you have a question, problem or modification to do you can always ask Jasmine and she will answer and help in few seconds :) Go for it!

Quick to setup, loads of features and even faster support!! Definitely recommend this one!

emily was quick and friendly. really appreciate the help.

ZMC STORE

2023-10-30

Spain

Had a major issue with my theme and the app didn't work, actually many apps didn't work I find out later. When I installed this the support agent Ester responded quickly and escalated it as soon as she realized it was a technical code issue. It was fixed and now both this app works as well as the other ones I had problems with. In order words this saved me a lot of time. Really good support team. They are quick, efficient and skilled. Thanks

Amazing app which is easy to use to install a cookie banner. Quick set up with loads of design options. I had a bit of difficulty viewing my cookie banner, and Anthea from the support team was incredibly helpful. She even answered additonal questions regarding the app settings.

Thank you HANA, my problem solved immediately. Best and simple.

Ayuda muy rápida y efectiva. Prakash muy amable y resolutivo. La app, perfecta. Gracias!!!

Hi I recently had some problems with the Avada GDPR app, and Hana from Avada support was incredibly helpful in resolving them. She was patient, professional, and knowledgeable, and she quickly and efficiently diagnosed and solved the issues I was having. I highly recommend Avada support, and especially Hana, to anyone who needs help with the Avada GDPR app Barbara

Avada Customer Review Report Employee: Ether Company: Avada Date: October 26, 2023 To Whom It May Concern, I am writing to express my utmost satisfaction and appreciation for the exemplary service provided by one of your exceptional employees, Ether. My experience with Avada, your Shopify app, has been nothing short of remarkable, and Ether's commitment to going above and beyond to ensure my success with the platform has truly made all the difference. Since becoming an Avada user, I have been consistently impressed with the quality of your product. Avada's features and capabilities have significantly improved my online store's efficiency and performance. However, what truly sets Avada apart is the outstanding support I received from Ether. Ether's dedication to customer satisfaction is evident in every interaction I've had with her. She has consistently gone out of her way to provide timely and relevant solutions to any issues or questions I've encountered while using the Avada app. Her product knowledge is extensive, and she has a talent for explaining complex concepts in a clear and understandable manner. What truly stands out about Ether is her genuine desire to ensure that I am getting the most out of the Avada app. She proactively reached out to offer assistance and guidance, which is a rare and commendable quality in customer support. I felt like Ether was not just a representative of Avada but a true partner in my e-commerce journey. Moreover, Ether's patience and attentiveness to detail have been invaluable in resolving any challenges I faced. She made me feel like I was a priority, and her courteous and professional demeanor has set a standard for what customer support should be. In summary, Ether's dedication to her role as a customer support representative at Avada is exemplary. She is a true asset to your company and a shining example of what every customer-facing employee should aspire to be. My experience with Avada, coupled with the outstanding service provided by Ether, has solidified my loyalty to your brand, and I will undoubtedly continue to recommend Avada to others in my network. I hope that you recognize and reward Ether for her outstanding performance and dedication to Avada's customers. She is a true testament to the quality and values of your company. Thank you for providing a platform as exceptional as Avada, and thank you, Ether, for your unwavering commitment to customer success. Sincerely, Forget The Opps

Hana provided excellent assistance. Quick and professional. Highly recommended! Thank you, Hana! Best regards, Holger