Reviews for Avada Email Marketing

This is a very good app. I want to thank Kevin from Avada Email marketing & SMS for helping to add a form on a particular page. Fast and efficient support. Really appreciate the help. Thank you so much

I am so grateful for your customer service chat, Hana has been beyond helpful to me and my website. I could not ask for a more helpful or patient CSR. Keep up the great hiring with amazing people like Hana. For people like me who have no clue what we are doing but know we need these apps, the app is amazing and the available help is top notch. I have gone through many apps and horrible customer service. This one is by far my favorite! Thank you again Hana!! ~Frankie

Charles & Tony on the live support was great. she did some coding in the backend to to created a specific campaign for me when i couldn't figure it out. super helpful. i refreshed & poof several campaigns were created for me

Lydia was super helpful, the app is super user friendly.

It's really helpful with fast and good feedback from their customer support team, especially Hana! Thanks for her help and advice!

great for email marketing and customer service is 2nd to none. highly recommend

I really appreciate Audrey so much. She has been incredibly helpful and thoughtful in assisting me with my needs. Her excellent customer service has made my experience with Avada Email Marketing truly outstanding!

Thank you very much to the technical staff "Hana" for their help. "Hana" is very enthusiastic, patient, and has helped me solve many difficulties

Ragazzi preparati e sempre disponibili. Voglio ringraziare Hana per avermi risolto il problema della verifica del dominio. Grandi

Excellent support, I absolutely recommend it! Thank you for Lydia and Nikita's extreme patience and dedication.

Received good and fast help from "Emily". No long waiting times for help, but quick and good assistance directly (within 1 minute) via chat.

Today am Working with HANA , it's amazing

"Hana" what a great support. I cant understand how you people have the patience to help stupid people like me.. 10/10 stars!!

These guys, change my forms trigger rule, and make popups have been shown infinitely times to my customers, bringing down my conversion rate and sales, causing me to lose more than $600 in one day because of this

Many technical functions not working and often have to conctact support to have basic functions enabled

Herbs and Supplements

2024-06-30

United States

Just used the "free" Avada to try, just a bite and switch op. While I tried to edit the marketing email, I get the following: "You have used a Pro-only component: Product Grid"...and then try to upsell to PRO.

Avada Email Marketing & SMS app has great marketing automation features to offer. The app is easy to use with great guidance and help from the Team especially Hana whom I have had many dealings with when I have queries and issues. Hana has been great and very patient in assisting me. Thank you.

24時間対応してもらえるのはありがたいです。最近は簡単な日本語でも対応してもらえます。専門用語が多いと難しいこともあります。 gmailなどの規約が変更になる時には、こちらから依頼する前に対応してくれているとより良いサービスだと感じます。 今回はmiaさんが対応してくださいました。

Tutto perfetto. App eccezionale. Ringrazio Hana per il supporto!

Great support from Hanna, even for the free features ! Thanks !

The app is easy to use, a bit expensive in my opinion but great for beginners and advanced users. also, Great support from Lydia, thanks a lot!

great team with great customer service no matter what plan you're on the always go all the way to assist

It's my first time using this app and I can tell that it's not that easy as I expected, but the team (Lydia) is very helpful and all my issues have been solved!

The app is great! The support is top-tier. Thank you Emily and Lydia for your great and fast help!

top Service, Mia will provide you with excellent assistance with your questions and problems