Reviews for Avada Email Marketing

So far so good, great service, MANY OPTIONS on customizations and automation and easy to use!! I wish I had been known about this app!!! Juliana helped me very quickly!

Great app for Email and SMS marketing all in one. Customer service is always great with AVADA apps! Liz helped me throughout the process!

Hana was a wonderful help to setup the app with our shop. We recommend Avada, it increase our user experience with our shop, and help us to stay in contact and inform our customers. ⭐⭐⭐⭐⭐ Very easy to use (Maybe a French version would be cool too ^^ )

Spoke with Juliana - quick responses with clear instructions of how to set up the correct configurations. Thanks Juliana. From the TailoredforModern.com team

Nice and fast customer support. Liz and before that Esther helped me well. The app is clear and easy to use.

absolutely delightful customer service. they always reply on the spot and help you solve the issue on the spot.

The product is excellent. It's full of services and automations, as well as very customizable, also in free mode! Another strong point is the customer care, fast and very helpful, Liz is the best! Thank you for your patience Liz

L'application est très facile d'utilisation et répertorie tout ce dont un e-commerçant à besoin. En ce qui concerne le service client, il est tout simplement super. Abby m'a énormément aidé et a su résoudre les problèmes techniques que j'avais très rapidement. Je recommande Avada !

I've tried AVADA Boost before it was a pleasure to use. I needed an email marketing app for my store so I decided to try them. It was easy to install and the support team, specially Liz, are very quick in response to help me. Thank you!

very helpful support, Liz answered all my smart and stupid questions. thank you for your time.. ciao

Awesome. Jasmine was very helpful. She helped me through all the processes. I would recommend this app.

I shifted to this app from klaviyo. Seems beetter to me than klaviyo. it has more features than klaviyo. The support i got from Emily just exceptional during setting up my app.

Easy to use. Support is good and responsible, virtually around the clock. Emily and others have helped me quite a lot for various questions. Thank you!

USABLOCKS

2022-09-12

Israel

Great experience this app is AWSOME TIME-SAVING! Excellent Support is always online for any issue quickly solved!

Jasmine is such a lovely person and an awesome support agent. I was having issues with my checkout workflow, and she resolved the issue with me in a few minutes and explained everything. Thank you again Jasmine you are a valuable Staff member

They are the best. CS is very responsive. Liz is very helpful and she gave me informational tips on using avada to track my customers tracking info. I love this app as I am working on email and SMS marketing as well. Highly recommended!!

Perfect & intuitive app for email automation & campaigns. Including excellent & fast support to every question.

j'ai été ravie de vous avoir contacter. j'ai bien aimé le proffessionalisme de ¨Prakash.merci votre application est top

This App is amazing and powerful. So many options for personal customization and also easy to set up as a simple template. My main reason for giving it 5 stars is their customer service. I spoke to an agent " Abby" and not only did she help me, she also made sure to explain things to me. Great job. Thank you

I used this app for automation. I am new to this type of work. I am thankful to Emily who helped me from the scratch to send the email and sms. You have a nice support system, especially I appreciate Emily for her guidance and patience. THANK YOU EMILY.

Fast and great customer service. Jasmine was friendly enough to help me with the issue i had and she also answered questions with ease. I would highly recommend AVADA to anyone

Fast and great customer service. Jasmine was friendly and answered questions with ease. Anyone looking for a marketing app should consider AVADA

Prakash was so helpful, I really do recommend this app, we also use the SEO app from them and its also been great,

I haven't used the app enough to provide my honest opinion about it, However, I just spoke to Liz in the support chat and she's is awesome!! Very polite and swift support, solving my problem right a way! Thanks Liz! :)

ATY Home Decor

2022-09-07

United States

After installing the app, I reached out to their support to get help with some points and they were very helpful and after every question they answered they directly asked me to leave a review. Which I refused until I complete using the app. The app has rich functions and solves many issues I have but after few weeks every time I contact their support for a simple question they just ignore it and keep me waiting . Now while I'm writing this reviews chatting with Emily and asked her how long does it take to approve Whatsapp API access? simple question right? until now I'm waiting around 5 minutes for her to answer me and tell me: "About that part, I need to check with my developer" it seems to me a very long time to wait around 5 minutes to get that simple answer. Last week I chatted with Hakeem from their support and asked him for how to add an abandoned product URL to the SMS messages and he left me waiting for over 10 minutes! it seems to be very rude and unprofessional behavior from their support. Hope a supervisor will see this review and do some steps to correct this and make the representatives answer questions in a timely manner.