Reviews for Avada Email Marketing

Thanks to Audrey for helping us out to approve our email!

I was configuring the settings and editting templates and had some issues. I reached out to Avada and Nolan helped me very well. So Nolan thank you for your support and professionalism.

Tiana helps me a lot. Good app I recommend it. Thanks

The customer support in unparalleled. Having a live agent to chat with has been so amazing for setting the whole thing up for a noob like me. The whole process has been quite painless and easy to use and I am the least tech savy person I know other than my mom. Esther has been extremely helpful with the process. Mia is also amazing. Super quick responses and got everything sorted out in a few minutes. Really happy so far. I also love how generous they are with the free plan, and I think its brilliant marketing. Get hooked when you're small and then why would we switch later? We most likely wouldn't. Very impressed.

Great help from Hana. BUT After the first hype it was very difficult to setup the newsletter. I could not even send a test to all my subscribers. Support is slow, or dosn't know what to do. Test failed -> App failed No recommendation !

Hana helped me with everything, fast response time, she did the task also fast, just super nice service

Easy to use ,simple and i feel best app to be used for email marketing and their support team especially hanna ,she helped me a lot

Ottima app. Assistenza fantastica! Lydia è stata gentilissima e ha risolto ogni mio problema!

Hana from the support team is an absolute Gem. She helped me instantly and within 15 minutes my problems were fixed. 100% would recommend this app.

App is great. Really made the setting up of email campaigns a lot less complex. The customer service is EXCELLENT! I had a few challenges linking campaigns and pop ups to my store and everybody helped so much, even when agents switched over it was still seamless and resolved very quickly Lydia, Liz and Hana have all been amazing!

servizio clienti attivissimo

I didn't use the app right now, I will test the sms and email automation systems. But the support team was perfect. Thanks to Hana!

Esther and Toby were great at helping me navigate some technical issues. Set up was not as streamline as it could be.

Received good and fast help from Tiana. No long waiting times for help, but quick and good assistance directly (within 1 minute) via chat. The features of this app look great! I still have to set everything up and do everything, but because of the help I have already received, I am sure that this will turn out well! I use almost all Avada apps because of their good service, so definitely recommended!

Really helpful

Esther was amazing helping me today. Easy program to work with.

It's my first time using Avada and was quite lost on some of the workflows. Hana advised me really well and resolved my issues very quickly. 10/10

I am new to Avada, however, my experience so far has been excellent. The support I have received from the team is fantastic. Support is very quick to response and I couldn't be happier with their service. A big thanks to both Nolan and Lydia from Avada!

Just wanted to give a big shoutout to Hana for her amazing help with a problem I had while using Avada. She responded quickly and solved the issue in no time. Thanks to her, everything's running smoothly. Great app, even better support!

Liz from Avada team was so helpful to inform me with charges that i don't know. Also she activate my free 12,000 free emails. Thank you Liz.

Hana was great in helping me solve an issue related to phishing within couple minutes, thanks!

Lydia went above and beyond

They are amazing team, extremely helpful and the whole app is so good even using the free version. I love it.

the support is really good and fast..Lydia was amazing ! and also the platform is easy to use.

Great app with heaps of easy to use functions for our marketing needs! The support team are also super lovely and always very helpful and quick to answer.