Reviews for Automatic Discounts & Upsells

Donna Bella Hair

2022-01-03

United States

The app didn't work as needed. When I created a gift, it added the free gift 3 times to the cart. Then I couldn't get the help needed to figure out why. So deleted the app and went with other options. May work for some people, but when I add something and it doesn't work as described and support isn't there, I don't use the app. That's pretty straight forward.

Tabarnapp worked as advertised. Really fills in the gaps Shopify is missing. It’s easy to implement, we were up and running with our first use case within minutes, and we’ve had no issues since. Looking forward to implementing some of the more complex use cases when the need arises. If the price works for the economics of your business I would absolutely recommend Tabarnapp.

great app! solved our need to offer multiple automatic discounts at once. easy to use and working great for us so far.

I love the functionality but the interface is a little convoluted and takes a minute to figure out. After tinkering with the app, I was able to set up the discount I needed. Customer service was quick to respond to my questions. Would use it again.

This app allowed me to have automatic discounts apply during our Black Friday tiered discount sale! There are several other features, but it's a little confusing to use, so there's a bit of a learning curve.

We have tried many discount apps, but this is the best working so far! Satisfied with function and support!

12/02 -- Update -- again these guys have been super helpful in making some important adjustments to my discounts with not only how they function but how they display. I'm very impressed with level of service !!! 10/21 Update -- This is an update to my first comments that you can read below. These guys continue to be super helpful as I request further functionality from their app. I recently needed a small but significant update to how the discounts were working for mulitple items in the cart. They had it all fixed up within a couple hours. Really excellent customer service. I highly recommend their work. I'm using this app to provide a tiered discount program to customers who meet a specific criteria and are tagged within shopify. And based on what product catagory they order from, they get a specific % off of the items within that catagory. They app is working very well. And, the customer service has been very good.

Derek's customer service is fantastic and the app is working perfectly for our tiered Christmas Promo.

Amazing support on a black Friday. Had a issue and they got back to me within 2 minutes via email and fixed my issue quickly. Great service thankyou

Amazing Support. Needed assistance setting up rules so all the discounts are applied properly. Derek replied within 1 hours and in some cases within less than 30min during the day.

Service à la clientèle irréprochable, il a répondu à chacun de mes emails en français jusqu'à je réussi! Ca marche en tabarn... son affaire!

[Updated Nov 2021] Didn't realize I reviewed this app in 2018, so now in 2021 I'm updating it because it has improved a lot since then! We reinstalled this app for Black Friday this year and I've noticed how many new features they have built in. It can probably handle any discount scenario you can dream up. We tested a slightly cheaper competitor before downloading this, and deleted it after a day. This solved all our problems and more importantly, support has been very quick to respond. Highly recommend this app! [Nov2018] Installed the app and tried to get it to work for a max limit on discount codes. (i.e. customer gets 50% off up to a max of $100). Didn't work even though we thought it should. Contacted support and they said they'd look into it. We gave them access and they haven't logged in or responded to us in 5 days. Emailed and called but no response. We are now nearing the free trial period so we're uninstalling it. Big waste of time. Support was terrible. Wouldn't recommend.

I haven't used this app since last BFCM but it worked great! Let's see if I remember how to get set up again! haha

This app was perfect for what we needed this holiday season!! Easy to use. Derek with the support team was extremely helpful with our questions and very responsive! We highly recommend this app!

You do not get all functionality for the monthly price, some aspects needs to be purchased separately which is not mentioned anywhere on shopify apps page.

I had a look at all the apps for automatic discount and this one is the best... and best customer support highly recommend.

Thanks for the response. The previous issue was resolved however one issue still remains which is discount code created in the smart deal does not work at check out. if the customer forgets to key in the discount code in Cart Page and applies discount at checkout it will not be recognized. Can you provide an option to replace the message displayed at checkout when keying in the discount code created in smartdeals.? ********************************************************************************** SmartDeal - Having a discount code link ? is Not working on your app. The app behavior is not consistent. The discount link displays some times and doesn't display at times. Trying to reach your support level 1 through your app which throws an error message. Oops your form couldn’t be submitted.

I used it to create promotion with gift. It will be nice to have bulk setting since we have 1000s products needed to create gift for our loyal customers.

The app is great, customer service is super helpful. Derek, from their team, was quickly able to set up on our page, and explained in detail how he did it as well.

Amazing plugin and customer service! We are probably using the plugin a little differently than most shops - we use it as a way to giveaway merch items during our live webinars. The plugin was working well for us except in one circumstance. We sent one inquiry to Tabarnapp and not only did Derek answer our question immediately, he added some additional functionality to the plugin to solve the minor issue we were experiencing.

Support is wonderful. Within 24 hours I was sent a detailed video on how to install a specific feature with our store. I recommend!

We love this app! It's a great way to support retention and give back some love to customers. We're particularly obsessed with smart deals and gifting functionality. EXACTLY what we needed. Support is a bit slow sometimes confusing to work with but the app is worth it.

Automatic Discounts & Gifts adds much needed capability to Shopify. The ability to deploy discounts driven by customer tags, the presence of particular items in the cart, and stacked discounts that provide a different percentage off depending on the product being sold. We had a small issue when implementing the app and the developer was very responsive and corrected the issue quickly. We would definitely recommend this app.

This app is very easy to use, and the response of the support is very fast. Price is very affordable, the features can meet most of your basic needs. We have used the automatic discounts most, they have worked very well, no bugs or errors. We will explore more features, and then add more info to our review in the near future.

Please i need support now im using the app and I have some problems please ay support contact me Eng.Ahmed. Ghareb2@gmail.com