Reviews for Auction Today

I am extremely satisfied with the Shopify Auctions App. The support, in particular, is outstanding. They respond very quickly and are highly competent. They have been able to assist me promptly and efficiently with every question and issue I've had. I highly recommend this app.

Prompt support.

Amazing App Use it everyday Customer support is also amazing

Atendimento rápido, eficiencia

good service good support app

Encountered a challenge while setting up the app on the website (Our Issue not apps). The support team swiftly resolved the issue within 15 minutes of our request. Grateful for the diligent efforts of the support team in ensuring smooth functionality of their app. Definitely planning to recommend Auctions Today to others.

fantastic customer support thanks so much

The app is great and the customer support is outstanding. So helpful - thanks!!

Shakil provided me with exceptional support. I haven't had better support in any system. Fast and perfect. Excellent application. Recommendation.

Customer service made the installation a piece of cake! I recommend! looking forward to use this app : )

super fast, amazing support

Top support from Shakil, always understanding, friendly and knowledgeable. Thank you!

Excellent customer support, Shakil is quick to respond and delivers swift solutions.

We've been using the app for 3 days so far, and we've had nothing short of an incredible experience! The platform itself is better than the competitors we've used on the App Store so far, not just in features but in tech support as well! If this app isn't exactly what you're looking for, we highly recommend talking to support first before ending your free trial because Shakil and his team have been extremely accommodating with any problem we've run into, and they've taken our feedback and suggestions seriously! Would 100% recommend!

The support from the team has been exceptional. We have been running offline auctions for 13 years selling thousands of products and the move to online has been seamless and very fast thanks to Auction Today. Would highly recommend.

I experienced significant issues with this app, leading to two instances where it disrupted my store's functionality. The mobile interface freezes when attempting to access features not included in my subscription plan. Furthermore, the starter plan, priced at $9/month, lacks automation for basic tasks, relegating even email notifications to a "premium" feature. My encounters with customer service were particularly disappointing. Their responses felt dismissive and unhelpful, leaving me with the impression that my concerns were an inconvenience rather than valid issues needing resolution.

Have just set up my first auction. It is a good clear platform. New to Shopify and so wasn't certain on how to integrate but I contacted support on live chat and got everything sorted in a couple of minutes! Thank you to Shakil for his assistance!

Customer service had our issues fixed and things running smoothly very quickly

Portland Gear

2024-03-13

United States

Have always wanted to run Auctions on our website - this was a great app to use. Leading the way is the customer service! Shout out to Shakil for providing 10 star customer service and helping me dial it in. Responded to my questions within 5 minutes and made changes on the fly. It was like I had my own developer! Looking forward to utilizing this app. Thank you!

Finally found an auction app that works well with my store theme. Had a few questions setting up and received answers within minutes. Outstanding support. Time to setup some live auctions!

Just got started and needed support. They were very quick to answer and resolve. A+

Reliable and easy to use. Excellent tech support. We’ve had a lot of success with it! No question it’s worth the subscription fees.

This is a great app - Shakil talked me through quite a few questions I had today, and was very helpful, making sure we got to the answer every time. Definitely recommend!

We just started using the app and so far its good. The support assistance is fast and the issue was resolved within 5-10 mins. That fast.

Shakil is AMAZING! Support is superior! If he is the face of this company, then this company is going places!!! One of the best encounters, technically and personally, I've ever experienced.