Reviews for Auction Today

Support is extremely responsive and helpful with setup!

perfect

I am very glad to meet this app. Great support and easy to use. This app has given me more than what I wanted. Thank you very much!

Super customer service

We haven't done the live auction yet (which is the only reason why I gave it 4 stars), but comparing and testing this app to the few others, this had all of the features we needed. I tested it several months ago and am now getting ready for the auction. I needed support with the widget, which is really quite simple in how it works. I had edited my product template and hid the buy buttons, which is what triggers the widget to be shown. Support was excellent and I didn't wait long for someone to reach out to me on live chat and figure out what the issue was. I am excited to finish setting up the action and seeing it in action.

I've set up my first auction and all going well so far. Shakil was very helpful with installing it into my theme.

Guided me perfectly on the issue I was solving

great experience fast support agent

Super fast and easy setup with a very clean interface. I had one question before making our first auction live. Shakil got us setup and going in minutes, great experience so far!

Was all good an well with great customer service, until the auction ended! The auction countdown starts to count UP once it reaches zero unless you refresh the page. You cannot send a single invoice to customers who have wo multiple items, and half of the billing emails didn't work and I had to resend them manually. I had one customer win 14 items, only to discover that he then had to pay for EACH one INDIVIDUALLY. The auto time re-offer/cancellation on items not paid failed also. Overall I wont be using this app again I had nothing but complaints from customers which has now but them off our future auctions and subsequently cost us sales.

Our store recently moved over to a 2.0 Theme and we needed a new auction app for a once-a-year event. We are using the Advanced plan ($15/month). This app was perfect for our needs, easy to set up in an afternoon and customizable with our brand colors. I had a quick question with set-up and the person I talked to in the customer service chat was fast, thorough, and super friendly. I would definitely recommend this app.

I am extremely satisfied with the Shopify Auctions App. The support, in particular, is outstanding. They respond very quickly and are highly competent. They have been able to assist me promptly and efficiently with every question and issue I've had. I highly recommend this app.

super helpful, always responds to questions, very direct, easy to use

Prompt support.

Amazing App Use it everyday Customer support is also amazing

Atendimento rápido, eficiencia

good service good support app

Encountered a challenge while setting up the app on the website (Our Issue not apps). The support team swiftly resolved the issue within 15 minutes of our request. Grateful for the diligent efforts of the support team in ensuring smooth functionality of their app. Definitely planning to recommend Auctions Today to others.

fantastic customer support thanks so much

Shakil provided me with exceptional support. I haven't had better support in any system. Fast and perfect. Excellent application. Recommendation.

The app is great and the customer support is outstanding. So helpful - thanks!!

Customer service made the installation a piece of cake! I recommend! looking forward to use this app : )

super fast, amazing support

Top support from Shakil, always understanding, friendly and knowledgeable. Thank you!

Excellent customer support, Shakil is quick to respond and delivers swift solutions.